How can we help you today?
Get Support on Your Star Plan
What are the support channels for Star Plans?
Our customer care is here for you 24/7 on the StarHub App.
How do I raise a concern on StarHub App?
If you need assistance related to Star Plans, you can reach out to us directly on the StarHub App. Our customer care is here for you 24/7 on the StarHub App.
Can I call in to the StarHub hotline for support?
If you need assistance related to Star Plans, you can reach out to us directly on the StarHub App. Our customer care is here for you 24/7 on the StarHub App.
Our hotline will not be able to attend to queries related to Star Plans.
I have issues with other StarHub products (mobile plan with contracts, broadband). Can I also seek support via the chat on StarHub App?
The chat function on StarHub App is only for Star Plans.
For matters or enquiries related to other StarHub services, head over to our "Contact Us" page to get in touch with us.
Can I also enquire about Star Plans on a call with a Customer Care Consultant after enquiring on other StarHub products?
If you need assistance related to Star Plans, you can reach out to us directly on the StarHub App. Our customer care is here for you 24/7 on the StarHub App.
Our hotline Customer Care Consultants will not be able to attend to queries related to Star Plans.
Does the Star Plan customer care chatbot have operating hours?
Our customer care is here for you 24/7 on the StarHub App.