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Frequently Asked Questions for Samsung Galaxy S22 Series 5G | Tab S8 Series 5G Pre-order
Pre-order the new Samsung Galaxy S22 Series 5G | Tab S8 Series 5G to receive the following FREE premiums!
A redemption card will be delivered together with your handset between 25th to 26th February 2022 upon successful online pre-order. Kindly follow the instructions on the redemption card to redeem the FREE premiums via Samsung Members App or Samsung redemption website.
Galaxy S22 Ultra 5G
FREE $300 Samsung Online Store voucher + Lucky Box* worth $116
Galaxy S22/S22+ 5G
FREE $250 Samsung Online Store voucher + Lucky Box* worth $116
Galaxy Tab S8 Ultra 5G
Free Keyboard Cover + Portable SSD worth $657
Galaxy Tab S8/S8+ 5G
Free Buds Live worth $288
*Lucky box contain Silicon Cover and Wide Strap. Colours and design are given out on random basis.
Customers who purchase the Samsung Galaxy S22 Series 5G | Tab S8 Series 5G will also enjoy free 6 months of GeForce NOW Powered by StarHub.
Kindly follow the instructions on the redemption card to redeem and activate the free GeForce NOW Powered by StarHub via GameHub+.
To redeem, you can scan the QR code that is printed in the redemption card and follow the step-by-step guide.
For a smooth pre-order transaction, please prepare the following:
- Step 1: Have your Hub iD ready. If you don't have one, please visit starhub.com/hubid to register.
- Step 2: Download My StarHub app to check your recontract eligibility and ensure there’s no outstanding bills.
- Step 3: Prepare your NRIC or FIN document if you are required to upload for verification.
- Step 4: Ensure you’ve cleared your browser cache.
The Samsung Galaxy S22 5G is available in 256GB, S22+ 5G available in 128 - 256GB, and S22 Ultra 5G available in 256 - 512GB, while the Samsung Galaxy Tab S8/S8+ 5G is available in 8GB/256GB and Galaxy Tab S8 Ultra 12GB/256GB.
Galaxy S22 5G Series
Phantom Black, Green, Pink Gold and White
Galaxy Tab S8 Ultra 5G
Galaxy Tab S8/S8+ 5G
Gray / Pink Gold
Payment can be done with Visa or Mastercard.
Samsung preorder is only open to Mobile+ 2yr plans. We don’t offer EasyGo plan option during this period. Apologise for the inconvenience caused.
Your new device will be delivered between 25th and 26th February 2022 upon successful online pre-order.
Note that the pre-order exclusives will not be applicable for purchases made from 4th March 2022 (10:00am). Not to worry, you can simply visit starhub.com/samsung for updates on upcoming promotions.
Yes, you may pre-order the device with all your mobile lines that are eligible for recontract.
Yes. Please check your mobile recontract eligibility via My StarHub App and you may choose to sign up or renew your mobile contract with our 2-year plans. If you’re on a 4G SIM Only plan, you can also pre-order by upgrading to our 2-year plans with handset.
Yes, you can renew your mobile line to purchase the new Samsung Galaxy S22 Series 5GI Tab S8 Series 5G. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.
We are sorry to inform you that once the order has been submitted, we are unable to make further changes to it.
Unfortunately, we do not have visibility on any upcoming iterations of the Samsung Galaxy Note Series. However, you may pre-order the latest Samsung Galaxy S22 Series 5G | Tab S8 Series 5G now.
Corporate Individual Scheme (CIS)
Yes, you can. Simply visit starhub.com/cis, enter your corporate email address and complete your booking at the CIS Online Store. Please note that all correspondences will be sent to your corporate email address or corporate/membership access code, and only employees of companies participating in StarHub’s CIS will be entitled to CIS benefits.
We will use your corporate email address or corporate/membership access code as a form of verification so that you can enjoy your CIS benefits with this pre-order.
The old SmartSurf/PowerValue/SmartSurf HD/4G plans/Unlimited Weekend Data/#hellochange plans are not available for re-contract.
You may renew your mobile contract to our Mobile+ 2-year plans that come with a huge bundled data, outgoing talktime, SMS and complimentary Caller Number Display for 24 months. For a limited-time period, you can also enjoy Disney+ on us, at no extra cost. Find out more about Mobile+ plans at starhub.com/mobile.
GeForce NOW Powered by StarHub
GeForce NOW Powered by StarHub is proud to be the first in Southeast Asia, and StarHub is the only local operator to introduce NVIDIA GeForce NOW cloud gaming service where we reimagine gaming experiences.
NVIDIA’s RTX servers are deployed in our data centres and these gaming servers are capable of delivering real-time ray tracing even among the latest and most demanding games. Users can experience an instant upgrade of their screens to high-performance gaming rigs, enabling them to play at 1080p, 60FPS across nearly all their devices.
With GeForce NOW Powered by StarHub, customers can game anytime, anywhere on any device, and look forward to weekly game releases and new features that improve their gaming experience.
It’s simple. Create a GameHub+ account and sign up for a GeForce NOW Powered by StarHub plan to start playing!
Here’s the step-by-step guide:
You will receive your device with the redemption card along with instructions and code to redeem the voucher.
Every unique redemption code is valid till 30th September 2022 for redemption. Your free 6 months of GeForce NOW Powered by StarHub begins when you activate your account.
We hope you’ll enjoy gaming on GeForce NOW! Your subscription will continue at S$11.99/month from the 7th month (an exclusive price for StarHub customers). The amount will be charged to the credit card you’ve tagged upon subscription on a monthly basis.
Your GeForce NOW Powered by StarHub subscription is a standalone subscription that allows you to game not only on your mobile phone, but on other devices as well. You can continue to enjoy the service until you cancel it.
We want everyone to be part of our gaming community, so we welcome all! As long as you’ve purchased an eligible phone and mobile plan, you’ll enjoy the 6-month free subscription. If you would like to subscribe to GeForce NOW Powered by StarHub separately, you can do so here and enjoy savings as a StarHub customer!
First 10,000 customers who purchase the Samsung S22 Series 5G or Tab S8 Series 5G on a Mobile+ 2-year plan (Galaxy S22, S22+, S22 Ultra, Tab S8, Tab S8+ and Tab S8 Ultra 5G) are entitled to complimentary 6 months GeForce NOW Powered by StarHub subscription. Subject to change without prior notice.