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Limit of Outgoing SMS Messages
What’s the limit for SMS messages that can be sent per day?
This limit is set at 300 outgoing SMS messages per day.
When is the limit on outgoing SMS messages being applied?
The limit on the number of SMS messages that can be sent daily will take effect from 31 March 2024.
Why is this limit being introduced?
With the rise of spam SMS messages and mobile scam incidents, we are taking the necessary measures to protect the general public. A cap on the number of SMS messages that can be sent per day is being implemented in compliance with the Infocomm Media Development Authority’s (IMDA) directives.
Does this limit apply to all types of StarHub mobile lines?
This limit applies to all StarHub mobile lines, including Prepaid, Postpaid (Mobile+ 2-year plans and 1-year SIM Only plans), Star Plan, 5G Unlimited+ Plans, 5G Platinum Plans and Senior Plans.
What would happen if I reached the SMS cap in a day?
Upon reaching your daily SMS limit, you’ll receive an SMS notification from us. SMS messages beyond the limit will not be delivered. You can choose to resend any unsent SMS messages once your daily limit resets at midnight (00:00 AM).
Does this limit also apply to incoming SMS messages?
There’s no limit to the number of SMS messages you can receive.
Does this limit also apply to global outgoing SMS messages?
This limit applies to all outgoing SMS, including local, global, and outgoing SMS messages sent while roaming.