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iPhone 13, iPad, and Watch Pre-order FAQs
You may pre-order the new iPhone 13 line up at starhub.com/iphone from 17 September 2021, 8pm to 22 September 2021, 11:59pm. Hurry, while stock lasts!
The latest iPad 9th Gen/ iPad mini 6th Gen will be made available from 24 September 2021, 8am onwards.
More information for the new Apple Watch Series 7 will be released soon, stay tuned!
For a smooth pre-order, please have the following ready:
- Step 1: Have your Hub iD ready. If you don't have one, please visit starhub.com/hubid to register.
- Step 2: Download My StarHub App to check your recontract eligibility and ensure there’s no outstanding bills.
- Step 3: Prepare your NRIC or FIN document if you are required to upload for verification.
- Step 4: Ensure you’ve cleared your browser cache.
Here is our price plans for the new iPhone:
|S/N ||Models ||Cost ||Price |
|$45 Plan||$55 Plan||$65 Plan||$95 Plan||$125 Plan||$155 Plan|
|1||iPhone 13 Mini 128GB||$976||$629||$539||$449||$199||$0||$0|
|2||iPhone 13 Mini 256GB||$1,121||$779||$689||$599||$349||$79||$0|
|3||iPhone 13 Mini 512GB||$1,401||$1,079||$989||$899||$649||$379||$119|
|4||iPhone 13 128GB||$1,104||$769||$669||$579||$329||$69||$0|
|5||iPhone 13 256GB||$1,248||$919||$829||$739||$489||$219||$0|
|6||iPhone 13 512GB||$1,528||$1,219||$1,129||$1,039||$789||$519||$249|
|7||iPhone 13 Pro 128GB||$1,401||$1,079||$989||$899||$649||$379||$119|
|8||iPhone 13 Pro 256GB||$1,545||$1,239||$1,149||$1,059||$799||$539||$269|
|9||iPhone 13 Pro 512GB||$1,826||$1,539||$1,449||$1,359||$1,109||$839||$569|
|10||iPhone 13 Pro 1TGB||$2,106||$1,839||$1,749||$1,659||$1,399||$1,139||$869|
|11||iPhone 13 Pro Max 128GB||$1,528||$1,219||$1,129||$1,039||$789||$519||$249|
|12||iPhone 13 Pro Max 256GB||$1,673||$1,369||$1,279||$1,189||$939||$679||$409|
|13||iPhone 13 Pro Max 512GB||$1,953||$1,669||$1,579||$1,489||$1,239||$969||$709|
|14||iPhone 13 Pro Max 1TB||$2,234||$1,969||$1,879||$1,789||$1,539||$1,279||$1,009|
More information for the new iPad and Apple watch Series 7 will be released soon, stay tuned!
The new iPhone 13 / 13 mini is available in 128GB, 256GB, and 512GB.
The new iPhone 13 Pro / 13 Pro Max is available in 128GB, 256GB, 512GB, and 1TB.
The new iPad 9th Gen/ iPad mini 6th Gen are available in 64GB and 256GB.
The new iPhone 13 / 13 mini is available in Pink, Blue, Midnight, Starlight, and Red.
The new iPhone 13 Pro / 13 Pro Max is available in Sierra Blue, Silver, Gold, and Graphite.
The new iPad mini 6th Gen is available in Space Grey, Pink, Purple, and Starlight.
The new iPad 9th Gen is available in Silver and Space Grey.
Payment can be done with Visa or Mastercard.
The number of Monthly Equipment Instalment Payment Plan a customer can sign up for may vary as it is subjected to each customer’s eligibility. To check your eligibility, head over to our Online Store, log in with your Hub iD and select the Monthly Equipment Instalment Plan option. If you are eligible, you will be able to complete your transaction. Find out more about Monthly Equipment Instalment Payment Plan here.
Your new device will be delivered between 24 September 2021 onwards upon successful online pre-order.
Yes, you may pre-order the device with all your mobile lines that are eligible for recontract.
Yes. Please check your mobile recontract eligibility via My StarHub App and you may choose to sign up or renew your mobile contract with our 2-year plans. If you’re on a 4G SIM Only plan, you can also pre-order by upgrading to our 2-year plans.
Yes, you can renew your mobile line to get the new iPhone. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.
Trade in of mobile handset/device will not be applicable for this pre-order. However, you may trade in your mobile device at any StarHub Shop from 24 September 2021 to offset it against the device cost.
We are sorry to inform you that once the order has been submitted, we are unable to make further changes to it.
Corporate Individual Scheme (CIS)
Yes, you can. Simply visit starhub.com/cis, enter your corporate email address and complete your booking at the CIS Online Store. Please note that all correspondences will be sent to your corporate email address or corporate/membership access code, and only employees of companies participating in StarHub’s CIS will be entitled to CIS benefits.
We will use your corporate email address or corporate/membership access code as a form of verification so that you can enjoy your CIS benefits with this pre-order.
The old SmartSurf/PowerValue/SmartSurf HD/4G plans/Unlimited Weekend Data/#hellochange plans are not available for re-contract.
You may renew your mobile contract to our Mobile+ 2-year plans that come with a huge bundled data, outgoing talktime, SMS and complimentary Caller Number Display for 24 months. For a limited-time period, you can also enjoy 12 months of Disney+ on us, at no extra cost on our 2-year Mobile+ $95, $125 or $155 plan. Find out more about Mobile+ plans at starhub.com/mobile.