How can we help you today?

You can find out more about the various models and pricing of the Samsung Galaxy S26 Series on the www.starhub.com/samsung

No, this voucher is only valid during the pre-order period. 

Yes! You can choose to pay later over 12 or 24 monthly 0% interest instalments with 5G Unlimited+ and 5G Platinum Plans.

Enjoy extra savings while you pay in bite-sized instalments. Plus, you'll also receive DeviceDollars with each monthly renewal which can be used to offset your device instalment payments each month.

Learn more about DeviceDollars here.

No, phones purchased from us are not carrier-locked.
At StarHub, we want you to enjoy flexibility and freedom with your choice of phone or plan!

Samsung Galaxy S26​: 256GB, 512GB​
Samsung Galaxy S26+: 256GB, 512GB
Samsung Galaxy S26 Ultra: 256GB, 512GB, 1TB

Galaxy S26 Ultra | S26+ | S26 are available in White, Black, Sky Blue and Cobalt Violet.

Check out more details at www.starhub.com/samsung

Yes, CIS benefits are available.Simply enter your promo code during checkout to redeem your CIS discount with 5G Unlimited+ Core, 5G Unlimited+ Plus, 5G Unlimited+ Max, 5G Platinum, and 5G Platinum Elite Plans.

Please contact your company representative or HR department to obtain your company’s promo code and details of eligible offers.

Yes you can. Simply enter your promo code during checkout to redeem your exclusive benefits with eligible plans.

It will be available across all StarHub shops islandwide. You can locate your nearest StarHub shop here.

Enjoy a hassle-free trade-in with us! Get an instant quote here and once you've completed your purchase, arrange for a free doorstep pick up at our trade-in page .

Yes, the latest Samsung Galaxy devices are fully compatible with an eSIM!

Feel free to select the eSIM option when you sign up for a new 5G Unlimited+ Plan. For more information, visit www.starhub.com/esim.

Yes, you can choose to use a physical SIM or an eSIM with the latest Samsung Galaxy S26 Series.

Yes, NumberShare is available with any of our 5G Unlimited+ and 5G Platinum Plans.​ Find out more here.

While we no longer offer Mobile+ or 2-year mobile plans, getting the latest phone has never been easier! We have replaced our traditional 2-year device contracts with all-new 5G Unlimited+ and 5G Platinum Plans, which come with monthly device credits called DeviceDollars that help offset your device instalments when you purchase a new phone and pay later over 12 or 24 months.

5G Unlimited+/5G Platinum Plans are contract-free plans that have built-in roaming in 165 destinations, unlimited local data, unlimited overseas calls (both roaming & IDD) and SMS, and Caller Number Display and more! Plus, upfront monthly payments mean you'll never get unexpected bill shock ever, no matter where you roam.

Learn more at www.starhub.com/samsung

There are no fees if you are already out of contract or eligible to recontract.
To check your eligibility, simply log in with your Hub ID on the StarHub app and check here.

Customers who have registered their interest from 11 Feb 2026, 7am to 25 Feb 2026, 11.59pm, and sucessfully pre-ordered the latest Galaxy S26 Series with StarHub are eligible to stand a chance to win prizes in Samsung's Lucky Draw.

To enter the draw, submit your details here with code "STARHUB" by 30 Apr 2026. For more information, please visit www.samsung.com/sg/offer/luckydraw/.​

Singapore Citizens and residents with valid passes above 18 years old are eligible to purchase.

Singapore citizens, PRs, ONE Pass and Employment Pass holders are eligible to enjoy monthly instalment payments (Pay Later) on a new device. You must be subscribed to, signing up for, or switching to a 5G Unlimited+ / 5G Platinum Plan. Other eligibility checks apply.

Yes. As long as you have both your existing SIM Only plan and a new 5G Unlimited+/5G Platinum Plan, you can have both an EasyGo and a pay later instalment plan at the same time, subject to eligibility.

Please note that if you wish to switch your existing SIM Only plan to a 5G Unlimited+ or 5G Platinum Plan, you will need to pay the remainder of your EasyGo payment in full before switching.

Yes! If you are already on our no-contract 5G Unlimited+ or 5G Platinum Plans you can proceed to buy your new Samsung Galaxy device.

Simply select your 5G Unlimited+ / 5G Platinum Plan mobile line during the checkout process.

This offer is only available until 31 Mar 2026 and only for mobile lines without an existing active SmartSupport subscription.

Yes, you can opt for Self Pick Up at your selected StarHub shop when completing your purchase.

If you're unable to pick up your device at the selected date/time, please visit the store at your earliest convenience within the next 14 days. After this period, your order may be cancelled

We accept both debit and credit cards (Visa, Mastercard or Amex).

For a monthy payment option, you can choose to get your device with our 5G Unlimited+ or 5G Platinum Plans and select 'Pay later' at checkout to enjoy 0% interest instalments over 12 or 24 months.

You'll also receive monthly credits called DeviceDollars that can be used to offset your instalment payments with selected plans. Find out more at www.starhub.com/paylater.

Once submitted, your order is locked in. We're unable to make changes to your selected mobile line or device model.

You can lock in up to 50% trade-in value for your Samsung Galaxy S26 Series when you purchase through StarHub and remain subscribed to SmartSupport from day 1.

You can choose to upgrade to:

• The next generation of Samsung Galaxy S Series anytime between the official launch date and 31 March 2027 to receive 50% or more of your device’s RRP*
• Any other mobile device before 31 March 2027 to receive 35% or more of your device’s RRP*
• Any mobile device from 1 April 2027 to 31 March 2028 to receive 20% or more of your device’s RRP*

Check the RRP value of your Galaxy S26 Series device here.

* Device RRP is the undiscounted S$ retail price of your Device (including GST) on the date the Device was launched by the Device OEM in Singapore.

Purchase your Samsung Galaxy S26 Ultra, S26+ or S26 from StarHub during the promotional period (until 31 March 2026) and enjoy the first 3 months of SmartSupport on us!

Simply remain subscribed to SmartSupport until you’re ready to upgrade to the next Galaxy S Series to qualify for the trade-in guarantee.

Learn more about the trade-in guarantee here. 

Learn more about SmartSupport here. 

You can enjoy the minimum trade-in guarantee for your next Galaxy S Series upgrade only if you purchased the Samsung Galaxy S26 Series from StarHub and subscribed to SmartSupport from your date of purchase, on or before 31 March 2026.

Yes, you fully own your device.

During the upgrade window (when the next generation of Samsung Galaxy S Series launches until 31 March 2027), you may choose to:
• Upgrade your device and receive the guaranteed trade-in value
• Or keep the phone—the choice is yours.

No. Only your Samsung Galaxy S26 Ultra, S26+ or S26 purchased from StarHub and registered with SmartSupport (with a continuous subscription from purchase till upgrade) is eligible for this program.

The device must:

• Be in Good Working condition.*
• Be factory reset.
• Have a matching IMEI number as registered at the point of purchase.

*Good Working Condition: The device is fully functional, with some minor wear and tear.

You can choose to upgrade to the next generation of Samsung Galaxy S Series from it's official launch date, up until 31 March 2028. To be eligible, your new Samsung device must be purchased from StarHub during the qualifying period.

Please note that the device value used for the upgrade may vary over time.

• Purchase the next generation of Samsung Galaxy S Series from StarHub.
• Log in to the SmartSupport Portal and submit your upgrade request.
• Select the device you wish to trade in.
• Upload the receipt of your new device purchase (refer to the next FAQ for receipt requirements).
• Indicate the condition of your device.
• Review the trade-in quote provided before submitting the request.
• Once you accept the quote, our team will verify your submission and receipt. We will then contact you to arrange a device pick-up.
• After collection, payment will be transferred to your PayNow account within 2 business days.

*Before handing over your device, please remember to back up your device data, factory reset your device and deactivate any device locks

To complete the upgrade process, you must submit the purchase receipt for the next-generation Galaxy S Series which meets the following criteria: 

• The receipt must be issued by one of the following:
  • StarHub retail shop
  • StarHub online store
  • StarHub Exclusive Partners
• The receipt must include the purchased device's Make, Model, Capacity, Color, IMEI, and the date of purchase.
• The receipt must be for the latest Galaxy S Series (after Galaxy S26 Series) and dated on or before 31 March 2027.

• A specialist will verify your device’s condition.
• If it matches your declared condition, your device will be collected.
• If the conditions differ, a non-good working condition fee of $280 will apply and offset against total trade-in value.
• You can accept or reject the revised quote. There’s no obligation to proceed.

Yes, a non-good working condition fee applies if the device has: 

• Discoloured, cracked or damaged body/glass
• Display issues (burn-in, bleeding, dead pixels)
• Impaired functionality
• Non-genuine parts or missing components
• A swollen battery
• Liquid damage or a bent/broken frame
• Fails to power on or charge
• Been subject to modification
• Damaged connectors or a faulty SIM reader

If your device falls under any of the above conditions, a non-good working condition fee of $280 will apply and offset against total trade-in value.

• Disable any personal lock and security features such as SmartThings Find.
• Factory reset your device to erase all personal data.
• Remove any SIM and memory cards.

Yes, you’re still eligible for the guaranteed trade-in value. If your device has been swapped/replaced by the manufacturer (OEM), simply update your new IMEI in the SmartSupport portal and upload the service request form you received from the OEM.

Your upgrade feature will remain valid as long as your SmartSupport subscription is still active and linked to the device that you registered with (via its IMEI).

If SmartSupport is cancelled, your guaranteed trade-in value feature will be terminated.

Please note that this feature cannot be reinstated once the SmartSupport subscription has been cancelled.

• Payments are processed within 2 business days from the date your device is collected.
•  Your PayNow payment will be sent to the mobile number linked to your SmartSupport enrolment.
•  If you prefer to use a different PayNow mobile number, you may provide it when you arrange the device return.