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Hubbing Savings
What are Hubbing savings?
Hubbing savings are a Hubbing benefit for customers who have two or more eligible mobile lines under the same Hub ID account.
We got you with a fixed monthly dollar discount across all qualifying lines, making it easier for families or individuals with multiple lines to enjoy more savings. Click here for more information.
To start enjoying your Hubbing savings right away, simply visit any StarHub Shop to sign up for more lines.
Which plans are eligible for Hubbing savings?
The discount is available for customers on 5G Unlimited+ and 5G Platinum plans.
Star Plan, 5G Lite, 5G Senior, and 5G Data Only plans are not eligible for Hubbing savings.
CIS, PAssion, HomeTeamNS, and Trust partner offers are also excluded from this discount.
How many lines do I need to qualify?
You’ll need a minimum of two active mobile lines with eligible plans under the same Hub ID account to qualify for the discount.
Click here for more information.
How much discount will I receive?
The discount is a fixed dollar amount per line. The more lines, the greater the discount. Click here for more information.
Do I need to register or apply for the discount?
No, there’s no registration required. Your Hubbing savings are automatically applied to all eligible lines and services under your Hub ID account once our system detects that you meet the eligibility criteria.
When will I start seeing the discount take effect?
For existing customers with eligible plans, the discount will take effect from your next month's renewal after qualification.
New customers will see the discount reflected in their first payment after activation.
How will the discount appear on my account?
You’ll see the discount reflected under a separate line item labelled 'Multi-Line Discount' in your monthly e-receipt for each eligible mobile line.
What happens if I terminate or port-out one of my lines?
If one of your eligible lines is terminated or ported-out, your Hubbing savings will be automatically adjusted accordingly.
You will still enjoy Hubbing savings with multiple lines as long as you maintain at least two active eligible lines. If your active lines drop below two, the discount will stop from your next renewal payment cycle.
Can I combine Hubbing savings with other promotions or partner offers?
No. Hubbing savings cannot be combined or stacked with CIS, PAssion, HomeTeamNS, or Trust partner offers.
Do all lines need to be under the same account?
Yes. To qualify for Hubbing savings, all eligible lines must be under the same Hub ID account. Lines under different Hub IDs or accounts will not be counted toward the discount.
Can I stack/combine Hubbing savings with Hub Club Go / CIS/ Passion / HomeTeamNS / Trust discounts / Promotions/ Offers?
No. Hubbing savings cannot be combined or stacked with an existing Hub Club Go discount. 5G Unlimited+ / 5G Platinum Plans are not eligible for Hub Club Go.
Why do I not enjoy the full Hubbing savings as advertised?
Hubbing savings are calculated at the point of payment during sign-up or your plan's monthly renewal.
If you sign up for an additional line at a later date, you will enjoy the discount for your new additional line immediately, but the updated discount for your earlier eligible line(s) will only take effect during their subsequent payment cycle.