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Frequently Asked Questions for the new iPad Pro

When can I purchase the new iPad Pro with StarHub?

The new iPad Pro is now available from our Online Store and selected StarHub Shops (Causeway Point, Jurong Point, NEX, Plaza Singapura, Tampines Mall, Waterway Point and Westgate). While stocks last!

How much will the new iPad Pro cost with StarHub?

Find out more about pricing at:

When will eSIM be available for the new iPad Pro?

We don’t have any news to share at this moment regarding eSIM. But stay tuned.

What is the internal memory capacity and colours available for the new iPad Pro?

The iPad Pro will only be available in models 12.9” iPad Pro (5th Gen) and 11” iPad Pro (3rd Gen) with internal storage in 128GB, 256GB, 512GB, 1TB and 2TB and colours in Silver and Space Grey.

What are the current promotions for the new iPad Pro?

Find out about the latest iPad promotions at

Corporate Individual Scheme (CIS)

Can I enjoy my Corporate Individual Scheme (CIS) benefits for the new iPad Pro?

Yes, you can. Simply visit, enter your corporate email address or corporate/membership access code and complete your booking at the CIS Online Store. Please note that all correspondences will be sent to your corporate email address or registered email under the corporate/membership access code, and only employees of companies participating in StarHub’s CIS will be entitled to CIS benefits.

Why do I need to enter my corporate email address or corporate/membership access code?

We will use it as a form of verification so that you can enjoy your CIS benefits.

What are the benefits of the Corporate Individual Scheme?

Please visit to find out the latest CIS benefits and offers.

Can I recontract to my existing SmartSurf/PowerValue/SmartSurf HD/4G plans/Unlimited Weekend data/#hellochange plans?

The old SmartSurf/PowerValue/SmartSurf HD/4G plans/Unlimited Weekend Data/#hellochange plans are not available for recontract.

You may renew your mobile contract to our Mobile+ plans that come with a huge bundled data, outgoing talktime, SMS and FREE Caller Number Display for 24 months.

For a limited-time period, you can enjoy 12 months of Disney+, Apple TV+, StarHub TV+ on us!