How can we help you today?
Prepaid Transfer of Ownership
Please visit our StarHub Shops located at Plaza Singapura, Tampines Mall, NEX and Jurong Point. Here are the opening hours:
- Plaza Singapura and Tampines Mall: Monday to Sunday, 10:30am to 9pm
- NEX and Jurong Point: Monday to Sunday, 11am to 9pm
Yes of course! Both you and the person whom you are transferring the ownership to need to be present during the ownership transfer. Please bring along your respective IDs too.
- If you are a Singaporean or PR, please bring your NRIC.
- If you are a foreigner, please bring either your Passport, Employment Pass, Work Permit, Social or Dependent Pass.
If you or your transferee is not able to make it, the person going to the shop must present a letter of authorisation and both of your original identity document.
Yes, your credit balance will be given to the transferee.
You need to go to the shop where you requested the transfer of ownership to follow up.