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Mobile Service Statistics
Code of Practice Compliance Report: Q3/2020
PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS) | JUL | AUG | SEP |
No. of Complaints | 17 | 15 | 22 |
a) Company Policies/Procedures | 0 | 1 | 3 |
b) Services/ Equipment Prices | 0 | 0 | 0 |
c) Quality of Service/ Equipment | 9 | 4 | 6 |
d) Customer/ Technical/ After Sales Support Services | 6 | 5 | 8 |
e) Billing and Payment Issues | 2 | 5 | 5 |
f) Others | 0 | 0 | 0 |