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Mobile Service Statistics
Code of Practice Compliance Report: Q1/ 2021
PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS) | JAN | FEB | MAR |
No. of Complaints | 17 | 20 | 19 |
a) Company Policies/Procedures | 2 | 6 | 5 |
b) Services/ Equipment Prices | 0 | 0 | 0 |
c) Quality of Service/ Equipment | 9 | 5 | 5 |
d) Customer/ Technical/ After Sales Support Services | 4 | 3 | 2 |
e) Billing and Payment Issues | 2 | 6 | 7 |
f) Others | 0 | 0 | 0 |