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Mobile Service Statistics


Code of Practice Compliance Report: Q4/2020


PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS)

OCT NOV DEC

No. of Complaints

20

16

23

a) Company Policies/Procedures

7 3 0

b) Services/ Equipment Prices

0 0 0

c) Quality of Service/ Equipment

3 6 7

d) Customer/ Technical/ After Sales Support Services

7 4 9

e) Billing and Payment Issues

3 3 7

f) Others 

0 0 0