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Mobile Service Statistics
Code of Practice Compliance Report: Q4/2020
PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS) | OCT | NOV | DEC |
No. of Complaints | 20 | 16 | 23 |
a) Company Policies/Procedures | 7 | 3 | 0 |
b) Services/ Equipment Prices | 0 | 0 | 0 |
c) Quality of Service/ Equipment | 3 | 6 | 7 |
d) Customer/ Technical/ After Sales Support Services | 7 | 4 | 9 |
e) Billing and Payment Issues | 3 | 3 | 7 |
f) Others | 0 | 0 | 0 |