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Mobile Service Statistics
Code of Practice Compliance Report: Q2/2020
PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS) | APR | MAY | JUN |
No. of Complaints | 18 | 14 | 15 |
a) Company Policies/Procedures | 1 | 1 | 3 |
b) Services/ Equipment Prices | 0 | 0 | 0 |
c) Quality of Service/ Equipment | 11 | 7 | 9 |
d) Customer/ Technical/ After Sales Support Services | 4 | 3 | 2 |
e) Billing and Payment Issues | 2 | 3 | 1 |
f) Others | 0 | 0 | 0 |
