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Mobile Service Statistics
Code of Practice Compliance Report: Q3/ 2021
PUBLIC CELLULAR MOBILE TELECOMMUNICATION SERVICES (PCMTS) | JUL | AUG | SEP |
No. of Complaints | 22 | 21 | 18 |
a) Company Policies/Procedures | 7 | 0 | 6 |
b) Services/ Equipment Prices | 0 | 0 | 0 |
c) Quality of Service/ Equipment | 6 | 7 | 4 |
d) Customer/ Technical/ After Sales Support Services | 2 | 4 | 6 |
e) Billing and Payment Issues | 7 | 10 | 2 |
f) Others | 0 | 0 | 0 |