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Samsung Galaxy S24 Series Launch



1
How much will StarHub be selling the Samsung Galaxy S24 Series?

You can find out more about the prices of the Samsung Galaxy S24 Series on the StarHub Online Store.


2
Where can I buy the Samsung Galaxy S24 Series?

You can purchase the Samsung Galaxy devices via the StarHub Online Store or head to any StarHub Shop. Stocks are subject to availability, on a first-come-first-serve basis.


3
What is the internal memory capacity for the new Samsung Galaxy S24 Series?
Device ModelStorage
Galaxy S24 256GB, 512GB
Galaxy S24+256GB, 512GB
Galaxy S24 Ultra256GB, 512GB, and 1TB

4
What are the available colours for the new Samsung Galaxy S24 Series?
Device ModelColours Available
Galaxy S24 Onyx Black, Marble Gray, Cobalt Violet and Amber Yellow
Galaxy S24+Onyx Black, Marble Gray, Cobalt Violet and Amber Yellow
Galaxy S24 UltraTitanium Black, Titanium Gray, Titanium Violet, and Titanium Yellow

5
What are the current promotions for the Samsung Galaxy S24 Series?
Device ModelPre-order Exclusives
Galaxy S24
  • Samsung Galaxy Buds FE worth $159
  • Additional trade-in value of $200 with Overtrade*
  • Plus, additional trade-in value of $150 with Overtrade with Samsung phones**
Galaxy S24+
  • Samsung Galaxy Buds FE worth $159
  • Additional trade-in value of $200 with Overtrade*
  • Plus, additional trade-in value of $150 with Overtrade with Samsung phones**
Galaxy S24 Ultra
  • Samsung Galaxy Buds FE worth $159
  • Samsung 15W Wireless Charger worth $100
  • Samsung 25W Travel Adapter worth $59
  • 2 units of Samsung SmartTag2 worth a total of $38
  • Samsung Flipsuit Case worth $58
  • Additional trade-in value of $250 with Overtrade*
  • Plus, additional trade-in value of $150 with Overtrade with Samsung phones**

Please note that these promotions are subject to change without any prior notice.

A redemption QR Code will be delivered together with your device upon successful purchase. Kindly follow the instructions on the redemption QR Code and claim your FREE premium by 31 March 2024 via the Samsung Members App or the Samsung redemption website.

*You can get the Overtrade amount when you trade-in any device from 31 January 2024 – 1 March 2024 by clicking the trade-in link from your order confirmation. Simply follow the steps and provide proof of purchase on the Trade-in page.

**Customers who trade-in any Samsung Galaxy S21, Galaxy S22, Galaxy S23, Galaxy Note 20, Galaxy Z Fold4 and Galaxy Z Flip4 variant will enjoy an additional value of $150.


6
How can I check if the Samsung Galaxy S24 Series is available at StarHub Shops?

You may check the stock availability for the Samsung Galaxy S24 Series here before heading to the nearest StarHub shop.


7
How do I get the Samsung Galaxy S24 Series at $0 upfront?

You can get the Samsung Galaxy S24 Series devices at $0 upfront, with 0% interest on monthly instalments when you sign up for a SIM Only plan with EasyGo! Simply select your preferred payment plan under “Terms of Payment” before you add the device into your basket. Find out more about EasyGo here.


8
I’ve signed up for a SIM Only plan and purchased a device with EasyGo. Can I do the same for the Samsung Galaxy S24 Series?

You’ll be able to purchase the Samsung Galaxy S24 Series devices with a SIM Only plan, up to a maximum of 6 lines, subject to eligibility. Each line will be eligible for one EasyGo device. To check your eligibility, head over to our Online Store, log in via your Hub iD, and select SIM Only plan with EasyGo. If you’re eligible, you’ll be able to complete your transaction. Find out more about EasyGo here.


9
What about Buy Now Pay Later with Star Plan? Can I sign up for it?

You’ll be able to purchase the Samsung Galaxy S24 Series devices on Buy Now Pay Later with Star Plan, subject to eligibility. Each line will be eligible for one Buy Now Pay Later device. To check your eligibility, head over to our StarHub app, log in with your Hub iD, and select Star Plan with a device. If you’re eligible, you’ll be able to complete your transaction.


10
Are the Samsung Galaxy S24 Series carrier-locked?

No, phones purchased with StarHub are not carrier-locked.


11
I’m facing some technical issues while trying to redeem the free premiums I got from the pre-order via Samsung Members App. What should I do?

Not to worry, you can also redeem the free premiums online here. Should you need further assistance, kindly reach out to the Samsung Support Team.


12
How can I redeem the free premiums with Samsung Galaxy S24 Series devices purchase?

Please reach out to the Samsung Support Team with your purchase details for assistance with the redemption. Alternatively, you can click here.