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The Contract-free Fibre Broadband plan is a no-strings-attached 1Gbps Fibre Broadband
service plan offered by StarHub. It is a standalone service, unlike HomeHub or HubBundle,
and there is no contractual obligation.

All new and existing StarHub customers without a Broadband, HomeHub, or HubBundle
contract can sign up for the Contract-free Fibre Broadband plan.

If you have an existing standalone StarHub Broadband plan, you can sign up for the
Contract-free Fibre Broadband plan after completing 24 months of your contract.

You can sign up for the Contract-free Fibre Broadband plan by visiting our Online Store.

The Contract-free Fibre Broadband plan provides more flexibility, allowing you to have a
broadband service without being tied into a contract. It is particularly beneficial for new
customers who are undecided which broadband plan to choose, like foreigners who have
just arrived in Singapore.

You can also upgrade to any contract plan anytime to enjoy additional perks.

You can sign up for the Contract-free Fibre Broadband plan at $55.93 per month. A service
installation fee of $91.68 applies.

For new customers, there is a prevailing service activation fee of $57.77 from Netlink Trust.
If your home does not have a termination point (TP) and needs installation, the installation
fees below from Netlink Trust will apply:

• High-rise: $163.50

• Landed: $294.30

You can also choose to add on mesh routers at a unit price of $122.24 for Smart WiFi, $195.59 for Smart WiFi MX2, or $293.38 for Smart WiFi Pro to ensure the best WiFi coverage.

There will be no early termination charges since there is no contract. However, a
cancellation fee of $54.50 will apply if you terminate your subscription within the first 3 months of service activation. Termination of broadband plan will also incur $32.70 disconnection fee.

Existing customers with standalone Fibre Broadband plans who have completed 24 months
of a contract are eligible to switch to the Contract-free Fibre Broadband plan.

You can purchase mesh routers at the following unit prices, inclusive of GST:

• $122.24 (Smart WiFi)

• $195.59 (Smart WiFi MX2)

• $293.38 (Smart WiFi Pro)

You can visit any of our StarHub Shops (Plaza Singapura, Tampines, Nex, and Jurong Point) to
purchase. Note that the purchase of these routers is not available with EasyGo/Monthly
Equipment Instalment.

For more information about our routers, please visit this page.

You will receive a monthly StarHub postpaid bill showing the breakdown of your incurred
charges, the same as other StarHub Fibre Broadband plans.

To know how to pay your bill, you can find information about the available payment modes
in your monthly bill or visit www.starhub.com/billings.

The Contract-free Fibre Broadband plan is counted as one eligible Fibre Broadband line for Hub Club or Hub Club Go membership.

No, the relocation fee of $122.24 does not apply to the Contract-free Fibre Broadband plan.

Yes, you will be charged the disconnection fee of $32.70 if you terminate your broadband
service. If your service is terminated within the first 3 months of service activation, an
additional cancellation fee of $54.50 applies.

The cancellation fee of $54.50 covers the cost of setting up the Fibre connection for no contract customers. If you sign up for any Fibre Broadband plan with a 12/24-month contract, the cancellation fee is waived.

Contract-free Fibre Broadband plan customers who want to upgrade to any Fibre Broadband
plan with a 12/24-month contract are considered recontracting customers and will enjoy the
same router discounts and promotions applicable to recontracting customers, subject to
change and availability.

You can purchase your first router unit at a discounted price. Additional router units are
charged at full price. You can also check out other routers here.

Do note that a cancellation fee of $54.50 applies if you cancel your Contract-free Fibre
Broadband plan within the first 3 months of service activation.