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Ceased Plans

4G $50 SIM Only Plans


1
When did the 4G $50 SIM Only plan / 4G $50 SIM Only 1-year plan cease?

The plans had ceased from 8 May 2021.


2
What were the previous 4G $50 SIM Only plan / 4G $50 SIM Only 1-year plan?
Plan 4G $50 SIM Only Plan 4G $50 SIM Only 1-year Plan
Monthly Subscription $50 $50
Bundled Data (GB) 50 55
Bundled Talktime (Mins) 1,000 1,000
Bundled SMS - -



3
I am currently on the 4G $50 SIM Only plan / 4G $50 SIM Only 1-year plan, can I recontract to my existing plan?

As part of our ongoing efforts to simplify and streamline our offerings, the old mobile plans will not be available for recontract.


WWe encourage you to recontract to our Mobile+ SIM Only plan - the all-inclusive plan that come with a huge bundled data, more outgoing talktime and SMS.


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio

4
What are the available add-ons to my 4G $50 SIM Only plan / 4G $50 SIM Only 1-year plan?

Check out My StarHub App for the list of add-ons that are available for your mobile plans.


5
When the contract for my current mobile plan expires, can I remain on my current plan?

Yes, you may choose to remain on your existing plan.


We encourage you to recontract to our Mobile+ SIM Only plan - the all-inclusive plan that come with a huge bundled data, more outgoing talktime and SMS.


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio

4G $80 and $110 2-year Plans


1
When did the 4G $80 and $110 2-year plans cease?

The 4G $80 and $110 2-year plans had ceased from 15 January 2021.


2
What were the previous 4G $80 and $110 2-year plans?
2-year Plans $80 2-year Plan $110 2-year Plan
Monthly Subscription $80 $110
Bundled Data (GB) 40 70
Bundled Talktime (Mins) 300 500
Bundled SMS - -



3
I am currently on the 4G $80 and $110 2-year plans, can I recontract to my existing plan?

As part of our ongoing efforts to simplify and streamline our offerings, the old mobile plans will not be available for recontract.


We encourage you to recontract to our Mobile+ 2-year plan - the all-inclusive plan that come with a huge bundled data, more outgoing talktime, SMS and FREE Caller Number Display for 24 months.


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio

4
What are the available add-ons to my 4G $80 and $110 2-year plans?

Check out My StarHub App for the list of add-ons that are available for your mobile plans.


5
When the contract for my current mobile plan expires, can I remain on my current plan?

Yes, you may choose to remain on your existing plan.


We encourage you to upgrade to our Mobile+ 2-year plan - the all-inclusive plan that come with a huge bundled data, more outgoing talktime, SMS and FREE Caller Number Display for 24 months.


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio


What’s more, you can get yourself the latest 5G devices* at a discount and enjoy first-hand access to trial and experience our 5G network.


*A 5G software update from the phone manufacturers may be required. Please refer to the 5G Device FAQ for the list of StarHub approved handsets.

#hellochange mobile plans


1
When did the #hellochange mobile plans cease?

The #hellochange mobile plans had ceased from 6 August 2020.


2
What were the previous #hellochange mobile plans?

2-year Plans

$55 2-year Plan

$80 2-year Plan

$110 2-year Plan

$243 2-year Plan

MRC

$55

$80

$110

$243

Bundled Data (GB)

5

30

60

100

Bundled Mins

100

300

500

10,000

Bundled SMS

-

-

-

10,000


SIM Only 1-year

$25 SIM Only 1-Year Plan

$50 SIM Only 1-Year Plan

$80 SIM Only 1-Year Plan

MRC

$25

$50

$80

Bundled Data (GB)

5

30

60

Bundled Mins

100

300

500

Bundled SMS

-

-

-


SIM Only no contract

$25 SIM Only Plan

$50 SIM Only Plan

$80 SIM Only Plan

MRC

$25

$50

$80

Bundled Data (GB)

5

30

60

Bundled Mins

100

300

500

Bundled SMS

-

-

-


3
I am currently on the #hellochange mobile plans, can I recontract to my existing plan?

As part of our ongoing efforts to simplify and streamline our offerings, the old mobile plans will not be available for recontract.


We encourage you to sign up recontract to our new Mobile+ 2-year plan - the all-inclusive plan that come with FREE entertainment, a huge bundled data, outgoing talktime, SMS and FREE Caller Number Display for 24 months. 


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ 2-year plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio

4
What are the available add-ons to my #hellochange mobile plans?

Check out  My StarHub App for the list of add-ons that are available for your mobile plans.




PowerValue


1
Can I renew my PowerValue or PowerTalk Ultimate plan?

PowerValue and PowerTalk Ultimate mobile plans will not be available for sign-up or contract renewal from 1 May 2015. Existing PowerValue or PowerTalk Ultimate customers can choose to stay on their current plan without renewing the contract.


2
Why is StarHub doing this?

This initiative is part of our ongoing efforts to streamline our service offerings for customers to take advantage of the latest mobile technology on new, faster, more advanced phones.


3
Which mobile plans are available for me?


We encourage you to sign up recontract to our new Mobile+ plan - the all-inclusive plan that come with FREE entertainment, a huge bundled data, outgoing talktime, SMS and FREE Caller Number Display for 24 months. 


You can also experience hyper fast streaming and lag-free gaming with our suite of entertainment services, available on our Mobile+ plans:

  • Stream your favourite movies, exclusive Disney+ Originals and more with 12 months of Disney+ on us
  • Play 1,000s of classic games with 1-month free access to Antstream
  • Stay on the beat wherever you go with 1-month of KKBOX HD Audio

4
I currently subscribe to PowerValue with the BlackBerry value-added service on my BlackBerry 7 OS device. Can I stay on my existing mobile plan?

Yes, you can choose to stay on your current plan without renewing the contract.



SmartSurf


1
When did the SmartSurf Lite/Value/Premium/Elite plans ceased?

The SmartSurf Lite/Value/Premium/Elite mobile plans had ceased on 19 Sep 2014.


2
What were the previous SmartSurf plan details?

Details on SmartSurf plans as follows:





SmartSurf Lite

SmartSurf Value

SmartSurf Premium

SmartSurf Elite

Monthly Subscription

$38

$58

$98

$205

Outgoing Local Mins

100 mins

300 mins

700 mins

2000 mins

SMS/MMS

800

900

1000

2500

Local Bundled Data

2GB

4GB

6GB

12GB

4G Speed Boost @ $10.70/month

Local Data Upsize

Additional 1GB @ $4.28/month

Excess Local Data Charges

$8.56/GB. Data bill capped at $85.60/month


3
When my current SmartSurf Lite contract expires, can I continue on this plan?

Yes, customer can continue with his current SmartSurf plan without recontract. If customer decides to recontract to enjoy subsidized handset, he has to change to the new active mobile plans.



4G Plans


1
When did the 4G plans cease?

The 4G postpaid mobile plans had ceased on 31 August 2017.


2
What were the previous 4G postpaid mobile plan details?

Details on the 4G plans are as follows:




4G Plans 2-year

4G 300M

4G 3

4G 4

4G 5

4G 6

4G 12

MRC

$27.90

$42.90

$62.90

$82.90

$102.90

$220.00

Bundled Data (GB)

300MB

3

4

5

6

12

Bundled Mins

100

150

350

450

700

Unlimited

Bundled SMS

500

1000

1200

1500

1500

Unlimited

Network Speed

Typical 4G download speed up to 300Mbps

Excess Data

$10.70/GB capped at $168/month


3
When my current 4G contract expires, can I continue with this plan?

Yes, existing customers on the old 4G plans can choose to remain on your current plan without recontract. If you wish to recontract to a subsidized handset, you will need to sign up to the latest mobile plan. More details at starhub.com/mobile



Unlimited Weekend Data Plans


1
When my current Lite/XS/S/M/L/XL contract expires, can I continue to stay on with my plan?

Yes, you may choose to remain on your existing plan. However, we encourage you to sign up to our new mobile plans come with bigger data bundles at affordable prices to keep you connected on Singapore’s fastest network. Find out more about the plans here.


2
What are the available data add on for my current Lite/XS/S/M/L/XL plan?

The following data add on will still be available for your current plans





Data Upsize (1GB)

Plus 3

DataJump

Unlimited Chat

Unlimited Video

Unlimited Social

Lite

Yes

No

No

No

No

No

XS

Yes

Yes

No

Yes

Yes

Yes

S

Yes

Yes

Yes

Yes

Yes

Yes

M

Yes

Yes

Yes

Yes

Yes

Yes

L

Yes

Yes

Yes

Yes

Yes

Yes

XL

Yes

Yes

Yes

Yes

Yes

Yes


3
Can I still sign up for SharePlus Supplementary lines with my current Lite/XS/S/M/L/XL plan?

You won’t need SharePlus with the new mobile plans. In fact, we have something better! 


Our new mobile plans come with bigger data bundles at affordable prices to keep you connected on Singapore’s fastest network. Find out more about the plans here.


4
When my current MaxMobile Lite/Elite contract expires, can I continue to stay on with my plan?

Yes, you may choose to remain on your existing plan without recontract. However, we encourage you to switch over to our new mobile plans which give you more data at an affordable price. Do note that you will not be able to retain your previous MaxMobile number. Find out more about the plans here.


SmartSurf HD


1
When did the SmartSurf HD plans ceased?

The SmartSurf HD plans have been ceased on 1 July 2016.


2
Can I renew my SmartSurf HD plan?

SmartSurf HD mobile plans will not be available for sign-up or contract renewal from 1 July 2016. Existing SmartSurf HD plan customers can choose to stay on their current plan without renewing the contract.


SIM Only (XS/S/M/L/XL SIM Only Plan)


1
When did the SIM Only plan cease?

The SIM Only plans with no contract and SIM Only plan with 12 months contract ceased and not valid for sign-up from 1 December 2018.


2
Can I renew my SIM Only plan?

SIM Only mobile plans will not be available for sign-up or contract renewal from 1 December 2018. Existing SIM Only plan customers can choose to stay on their current plan without renewing the contract.