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Level up with an upgrade!
Get more with 5G+ on Unlimited+ Plans.
-
Level up with an upgrade!
Get more with 5G+ on Unlimited+ Plans.
Switch to Unlimited+ Plans for much more
Stay more connected than ever
Roam freely in 165 destinations
Save more with DeviceDollars
From unlimited 5G+ to global roaming, we got you.
Upgrade your plan today via the StarHub App!
Frequently Asked Questions (FAQs)
1. Can I switch my current 2-year Device Plan or SIM Only StarHub mobile line to a Unlimited+/ Platinum Plan?
Yes, absolutely! You can switch to a Unlimited+/ Platinum Plan any time via the StarHub app here or head down to our any of shops for assistance.
There are no early termination charges (ETC) when you switch from a 1-year SIM Only plan to a Unlimited+ or Platinum Plan.
If you have EasyGo instalment plan on your SIM Only line, you will need to pay the remaining balance for EasyGo when you switch over.
If you have a 2-year contract plan, an Early Termination Charge (ETC) may apply when you switch:
Existing Plan |
Contract Duration |
Applicable Charges |
|---|---|---|
SIM only |
With or without a contract |
ETC is waived |
2-year plan |
Month 1 to 12 |
ETC applies |
Month 13 to 20 |
If you switch to a Unlimited+ Plan with a new device, a $350 handset upgrade fee will apply during checkout and ETC will be waived. If there is no device purchase, ETC will apply. |
|
Month 21 to 24 |
If you switch to a Unlimited+ Plan with a new device, ETC will be waived. If there is no device purchase, ETC will apply. |
2. Can I upgrade my Star Plan to a Unlimited+/ Platinum Plan?
Yes, you can upgrade from Star Plan to a Unlimited+ or Platinum Plan now on your StarHub app.
Simply follow these steps:
- Open your StarHub app and tap "More" (bottom menu).
- Select "Manage Plan & Add-Ons".
- Tap "Change Plan" on the Star Plan you wish to switch from.
- Choose your preferred Unlimited+ or Platinum Plan.
Your new plan will be activated in your next billing cycle. We got you.
3. How will I know if my request to switch to a Unlimited+ Plan is successful?
Once you’ve submitted your request, you’ll receive a confirmation via the StarHub app and SMS if it’s successful. The switch is usually completed within minutes, so you’ll know the outcome shortly—we’ll keep you updated.
- Get more when you upgrade to Unlimited+ Plans


