Prepaid Validity Expiry

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What top-up denominations will extend the validity period of the prepaid SIM card?
2/2
What is the validity period for StarHub Prepaid SIM cards?

 

Validity Extension Packs FAQ

9 Questions
1/9
What is Validity Extension for Prepaid Main Wallet?
2/9
What are the benefits of Validity Extension for Prepaid Main Wallet?
3/9
Is the Validity Extension for Prepaid Main Wallet open to all StarHub Prepaid SIM?
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How do I purchase the Validity Extension for Prepaid Main Wallet VAS?
5/9
My Prepaid Main Wallet has expired. Can I still purchase the Validity Extension VAS?
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How do I know if my purchase for Validity Extension is successful?
7/9
Is there a maximum period for validity extension of main wallet?
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Will the deduction from my main wallet take place before my prepaid SIM card validity is extended?
9/9
Can StarHub do the refund after the Validity Extension VAS is purchased?

 

Eligibility

  • Open to all StarHub Mobile Prepaid Active Voice SIM only
  • This Value Added Service must be purchased prior to main wallet expiry.
  • Main wallet must have sufficient credits for fee deduction to extend the Main wallet validity date.
  • Multiple packs can be purchased as long as your main wallet validity does not exceed the maximum period of 180 days.
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