StarHub Mobile:
- To subscribe to any of our mobile service plans, you will incur a one-time registration fee/SIM card charge of $37.45.
- Outgoing call charges for excess minutes are at 16.05 cents per minute and excess SMS are at 5.35 cents per SMS
- For existing StarHub customers who upgrade to a 3G-enabled handsetand a 3G price plan, the SIM Card fee of $21.40 is chargeable.
- StarHub's Terms and Conditions for Info-Communications services apply.
ŒFree $500 Handset Upgrade voucher:
- Applicable to mobile lines that are eligible for re-contract and is issued once every 12 months of continuous active on SmartSurf Unlimited plan. Terms and Conditions for usage of vouchers apply.
#Hub Club Privileges:
- To qualify for Hub Club membership, you need to subscribe to StarHub Mobile Postpaid, StarHub CableTV and MaxOnline Postpaid services, registered under your name and NRIC or FIN number. All three services must be registered under the same residential address. For the full terms and conditions, visit www.starhub.com/hubclub.
† Free Incoming Voice & Video Calls:
- Applicable to calls received in Singapore only, valid till 31 December 2010.
- All-Day Free Incoming Voice & Video Calls are applicable to PowerValue 80, PowerValue 100, PowerValue 100 Student, PowerValue 300, PowerValue 700, SmartSurf 100, SmartSurf 300, SmartSurf 700 and SmartSurf Unlimited plans only.
- All-Day Free Incoming Video Calls are applicable to all 3G price plans
†† Free 100 Outgoing Video Calls:
- Applicable to all 3G subscription plans. Free 100 outgoing video call minutes per month for all plans valid till 31 December 2010.
††† IDD 008 Video Call:
‡Free IDD 018 at just $5/mth:
- Only applicable for sign-up with SmartSurf plans and 2G / 3G PowerValue plans. Applicable to IDD 018 voice calls originating from all SmartSurf plans and 2G / 3G PowerValue plans in Singapore to any mobile and fixed line in Bangladesh,Brunei, Canada, China, Hong Kong, India, Laos, Macau, Malaysia, Puerto Rico, Russia, South Korea, Taiwan, Thailand, USA (states in USA only,including Alaska and Hawaii).
- Also applicable to IDD 018 voice calls made to any fixed line in Australia, New Zealand and United Kingdom.
- Free IDD 018 excludes the following:
- Australia mobile and special services 611, 614
- New Zealand mobile 642
- UK mobile and special service 443, 447, 448, 449
±5.35 cents per MMS promotion:
- Applicable to all new and existing StarHub Mobile Postpaid customers.
- The promotional rate of 5.35 cents per MMS sent is only applicable for Local MMS sent within Singapore and does not apply to Global MMS.
- Promotion is valid till 31 December 2010.
**Bundled SMS to Bundled MMS / Video MMS Conversion:
- Based on promotional rate of 5.35 cents per MMS sent. Promotion is valid till 31 December 2010.
¶ Free 100 SMS with GIRO:
- Sign up for Giro by 31 December 2010 to enjoy 100 free SMS/MMS till 31 December 2011.
- Free 100 SMS with GIRO is not applicable to SharePlus plan
∞Free Value-Added Services (Local Missed Calls and VoiceMail):
- Applicable to customers who sign up to new mobile lines.
- Local Missed Call Alerts is a free value-added service for all StarHub Mobile Postpaid customers without VoiceMail service
~Free 3-month subscription for Value-Added Services Caller Number Display and International Roaming:
- Only applicable to new mobile customers and first time subscribers to these value-added services.
- Customers need to indicate their interest to the sales executive at point of new mobile line sign-up.
- Free Caller Number Display and International Roaming are only applicable with every sign-up of SmartSurf Unlimited.
All-Day Simple Flat Rates-Roaming:
SharePlus:
- SharePlus plan is available for subscription as a dependent plan ofanother mobile line (thereafter referred to as "main line") that issubscribed to PowerValue 300, PowerValue 700
- For the subscription of SharePlus plan at $10.70 (including GST) per month, the dependent line(s) can enjoy:
- The sharing of Bundled local outgoing minutes and SMS bundle with the main line
- An additional 1000 units of Bundled local SMS per dependent line subscribed (which will be added to the total bundle available for sharing)
- The sharing of 100 FREE Outgoing Video Call Minutes per month if both the main line and dependent line are subscribed to a 3G plan
- The benefits as part of the subscription of SharePlus (e.g. sharing of local minutes/SMS, FREE IDD if applicable) may not be immediately available at point of subscription. It may take up to 3 days for the processing to be completed. Hence, all IDD 018 calls made may be chargeable and any usage (e.g. voice calls, SMS) made during this period may not be deducted from the bundled units and will also be chargeable.
- Excess usage incurred on the main line and the dependent line beyond the total bundled units of outgoing voice/video minutes and SMS will be charged at 16.05 cents per minute and 5.35 cents per SMS respectively.
- The service is only available for subscription to NRIC/FIN-registered customers. The subscriber must be above 21 years old, a Singaporean, Permanent Resident or Foreigner holding on one of the following foreigner pass types - P1, P2, PEP, Diplomat, Q1, S Pass,Non-Diplomat, Entree Pass, Training Visit Pass.
- The SharePlus subscription can be on a new or existing StarHubMobile Postpaid line not on a contract (Prevailing fee of $10.70 for change of service plan applies).
- For new sign up of StarHub Mobile Postpaid line for SharePlus subscription, a one-time registration / SIM card charge of $37.45applies.
- Each main line is allowed to sign up to a maximum of 2 dependent lines under the SharePlus plan, subject to a cap of not more than 2 dependent lines per NRIC/FIN.
- Both the main line and dependent line(s) must be registered under the same NRIC/FIN and under the same account. A maximum of 1 main line is allowed per account at any point.
- All existing policies pertaining to StarHub Mobile subscription applies for the subscription of SharePlus Plan.
- StarHub reserves the right to reject any application of SharePlus plan. In such cases, any usage that may be incurred on that line will be chargeable.
- For any change of plan request for an existing StarHub Mobile line to the SharePlus plan, the customer is responsible for any impact to his existing StarHub Rewards points and Hub Club privileges (e.g. Hub Club discount, handset upgrade privileges awarded to Principal Mobile Line every 12 months etc).
- The main line must remain active and continue to subscribe to one of the eligible plans in order for the dependent line(s) to remain active and share the bundled airtime and SMS.
- For any request for suspension of the main line, all usages on dependent line will be chargeable thereafter. StarHub reserves the right to suspend this line for any abuse use of the scheme.
- The dependent line will be terminated by default for any request to terminate the main line, unless otherwise requested for the dependent line to be put onto another service plan. The dependent line will not be allowed to be retained on the SharePlus plan following the termination of the main line.
- In the event where the main line is ported out to other serviceprovider, the SharePlus line will be defaulted to PowerValue 80 unlessotherwise requested to be changed to another plan or to be terminated.
- The dependent line is not eligible for any handset upgrade or any promotional handset offer that StarHub may offer unless otherwise stated.
- The dependent line will be eligible for Hub Club discount (if applicable).
- The FREE 100 SMS with Giro payment and any other add-on SMS bundle offered/subscribed on the main line will not be added to the bundled SMS available for sharing by dependent line. The free 100 SMS with GIRO payment will not be given for the dependent line.
- The benefit of converting Bundled SMS to Bundled MMS/Video MMS is also applicable on the SharePlus plan.