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The data sharing solution for your family.

Share and assign your local data to family members at just $2.14/month (U.P. $10.70).

DataShare At A Glance

Share your data with family

Allocate between 1GB and 12GB of your local data to family members in the same billing account for a flat fee of $2.14/month (U.P $10.70)!

Manage your sharing settings with ease.

You can easily control the amount of data to share every month (in 1GB denominations) by logging into My Account or My StarHub app.

Here's how you can save with DataShare.

Meet the Tan family.

Mr Tan and his family members each hold a StarHub mobile line under one billing account.

Excess data usage.

Every month, Mr Tan and his children incur an additional $64.20 for an excess of 6GB of data.

More data for sharing.

Mr Tan adds more data for $10/month. He now has more data for his own usage and to share with his family members.

Share and assign data.

Mr Tan allocates the amount of data that he wishes to share with his family members via DataShare.

Greater household savings.

Mr Tan now saves $1,249.44 over 2 years for the whole family!

Before signing up for DataShare

Have 2GB or more data in your postpaid plan.

You’ll need to have a postpaid plan of 2GB or more as users must retain at least 1GB for personal use.

One Billing Account.

Combine your family’s mobile lines into one billing account easily through My StarHub app or My Account.

Have your Hub iD.

Activate DataShare with ease via My StarHub app or My Account. All you need is a valid Hub iD to get started.

Interested in DataShare?

Sign up for DataShare online.

Not our customer yet?

Choose a mobile plan and sign up with us today

Add more data to share with DataJump or Plus 3

Select your mobile plan below to see the recommended options to add more data to your 2-year or SIM Only mobile plan.

Add more data to share with DataJump or Plus 3

Select your mobile plan below to see the recommended options to add more data to your 2-year or SIM Only mobile plan.

Questions you may have

  • About DataShare Service
    • What is DataShare?

      DataShare is a Value-Added Service (VAS) that is designed for customers to share their local data with their loved ones. Customers will need to make two simple decisions - who they want to share their data with, and how much they want to share – it’s that easy!

    • Why do I need DataShare?

      DataShare will allow customers to share local data among members within the same billing account. As usages differ across individuals, having the option to share data with other family members allow you to optimize your data usage and gain greater cost savings.

    • What is the price of DataShare?

      DataShare is currently offered at a promotional price of $2.14/month (with GST) per subscription (U.P. $10.70). Only the donor will be charged the $2.14/month (with GST), beneficiary is not charged. The monthly recurring charge is fixed regardless of the number of mobile lines you share local data with.

      For instance, you will be charged $2.14/month even when you share data with 1 or more family members. a donor with 3 beneficiaries will be charged the same monthly recurring charge as a donor with 1 beneficiary.

      Note: This promotional price will be valid till further notice. Charges for DataShare are non-pro-rated.

    • Is there a contract period for DataShare? If I terminate this Value-Added Service, will I be faced with any penalty charges?

      There is no minimum contract period and no penalty charge for terminating DataShare.

    • Who can I share my local data with?

      You can share your local data with other data bundled voice plans in the same billing account. Mobile lines that are eligible for data sharing will be displayed in My StarHub app DataShare setup page (My Account > Share local data).

      OR

      My Account DataShare setup page.

    • How many family members can I share my data with?

      You can share your local data with all eligible mobile lines in the same billing account.

  • Eligibility
    • Who is eligible for DataShare?

      All Consumer postpaid mobile subscribers with local data bundled voice plans with at least 2GB data entitlement are eligible to subscribe to DataShare. Eligible plans are: Lite Plan/ XS/S/M/L/XL Plans/ 4G Plans/ SIM Only Plans/ SurfHub Plans/ HomeHub Go Mobile plans/ HomeHub Go SurfHub 15 plans/ SmartSurf plans/ SmartSurf HD plans. Customers on Youth Perks are also eligible for DataShare.

    • I am an Enterprise customer. Am I eligible for DataShare?

      Enterprise customers are not eligible to subscribe to DataShare. As an Enterprise customer, you are eligible for SmartShare, a Value-Added Service (VAS) which is catered specifically for Enterprise customers. To find out more, visit starhub.com/smartshare

    • I have SharePlus Child lines, can these lines be beneficiaries?

      Yes, you can allocate data to your SharePlus child line(s). As a SharePlus child, they will utilize the allocated data first, before utilizing the data from SharePlus parent line.

  • How it works
    • I have just transferred my mobile lines to the same billing account in order to start sharing. When can I start using DataShare?

      Transferring of mobile lines to the same billing account will take effect 1 hour from the time you set up your transfer instructions.

    • Is there a minimum/ maximum amount of local data that can be shared?

      Yes, the minimum unit of local data sharing is 1GB, and the maximum unit is 12GB per donor. To ensure that the donor will still have data for use, 1GB of data is automatically retained.
      For example, if you are on a S plan which has 4GB plan data, the maximum you can share is 3GB.

    • I have a Plus 3 Data Upsize/ Data Upsize (1GB/2GB/3GB)/ DataJump (5GB/10GB/15GB/20GB) on my mobile plan, can this be shared?

      Yes, you will be able to share your Data Upsize bundle. Customers on Youth Perks (FREE 3GB) are also eligible for DataShare.

      For example, if you are on a L plan with DataJump VAS upsize (15GB) your total data entitlement is 23GB (8GB + 15GB) and you will be able to share a maximum of 12GB data.

    • How do I add more data with Plus 3 or DataJump to share?

      For detailed instructions to add Plus 3, click here.

      For detailed instructions to add DataJump, click here.

      Upon successful activation of Plus 3/ DataJump, you can proceed to activate DataShare to share your upsized data bundle. Click here for detailed instructions to add DataShare.

    • I have just set up my sharing settings for DataShare. When will my data be shared to my beneficiaries?

      Data will be shared to your beneficiaries on the first day of the next billing cycle. Any modification to the sharing settings will have to be made 2 days before the start of the next billing cycle. To check your next billing cycle, please visit My StarHub app OR My Account

    • Do I have to set up my data sharing settings every month?

      No. Once you have set up DataShare, your sharing settings will recur unless otherwise modified or deleted. Modification and deletion of data sharing settings may be performed via My StarHub app OR My Account

      Any new/ modification of sharing settings will take place from your next billing cycle. This is subjected to both donor and beneficiary mobile lines being active.

    • Can I be both a donor and a beneficiary at the same time?

      No, you can only be EITHER a donor or a beneficiary of DataShare, but not both at the same time. This is to ensure that the data that you receive from a donor is not being shared to another beneficiary.

    • What is the sequence of data usage for DataShare?

      Data will be utilized in the following sequence: Data received from DataShare, Data Upsize VAS, and Plan data.

  • How to subscribe
    • I am a new DataShare subscriber. Where and how can I activate DataShare?

      You may proceed to:

      My StarHub app:

      1. Select [My account] at the bottom of the screen.
      2. Click on [Share local data].
      3. Select the billing account that you wish to activate DataShare and click [Next].
      4. Select the mobile number that you wish to share data from, and click [Share data].
      5. Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Save] to proceed.
      6. Review your sharing settings. Click [Done] to submit.
      7. An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

      See guide to activate DataShare on My StarHub app here.

      OR

      My Account:

      1. Select the billing account that you wish to activate DataShare and click [Share local data].
      2. Select the mobile number that you wish to share data from, and click [Share data].
      3. Click on [Add service] on the right side of the screen.
      4. Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Next] to proceed.
      5. Review your sharing settings. Check both T&Cs boxes to proceed. Click [Confirm] to submit.
      6. An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

    • I am an existing DataShare subscriber. Where and how can I modify my DataShare sharing settings?

      You may proceed to:

      My StarHub app:

      1. Select [My account] at the bottom of the screen.
      2. Click on [Share local data].
      3. Select the billing account that you wish to activate DataShare and click [Next].
      4. Select the mobile number that you wish to share data from, and click [Share data].
      5. Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Save] to proceed.
      6. Review your sharing settings. Click [Done] to submit.
      7. An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

      See guide to activate DataShare on My StarHub app here.

      OR

      My Account:

      1. Select the billing account that you wish to activate DataShare and click [Share local data].
      2. Select the mobile number that you wish to share data from, and click [Share data].
      3. Click on [Add service] on the right side of the screen.
      4. Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Next] to proceed.
      5. Review your sharing settings. Check both T&Cs boxes to proceed. Click [Confirm] to submit.
      6. An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

    • How do I transfer all my mobile lines to the same billing account to start using the DataShare VAS?

      If your mobile lines belong to the same person/ NRIC but are in different billing accounts, you may proceed to do a mobile line transfer via My Account Manager. Please visit My Services page > Select your mobile line > Select ‘Transfer service to another billing account’ to transfer your mobile line(s).

      If the mobile lines are under different people/ NRICs, please visit any StarHub Shop with both account holders present (along with your NRICs) to complete the transaction.

    • Will I be able to retain my existing mobile number after transferring over to StarHub to enjoy the DataShare VAS?

      Yes, you will enjoy a free number porting service which allows you to retain the full use of your existing mobile number. For more details, visit
      http://www.starhub.com/business/support/mobile/faq/full-number-portability.html

    • I want to change from being a donor to a beneficiary. How can I do this?

      You will need to remove all beneficiary lines associated with the relevant donor line. DataShare will be removed once all beneficiary lines have been dropped. You can then proceed to be a beneficiary and receive data from your family member.

    • I do not see my mobile lines in My Account or My StarHub app. Why is this so?

      As sharing can only occur between data bundled voice plans, note that data only plans (eg. MaxMobile) and selected voice plans will not appear. Eligible plans are: Lite Plan/ XS/S/M/L/XL Plans/ 4G Plans/ SIM Only Plans/ SurfHub Plans/ HomeHub Go Mobile plans/ HomeHub Go SurfHub 15/ HomeHub Go SurfHub 15 add-on/ SmartSurf plans/ SmartSurf HD plans. Customers on Youth Perks are also eligible for DataShare.