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Samsung Galaxy S24 FAQs
General
When and where can I order the new Samsung Galaxy S24 Series for my business?
Good news! You may order the new Samsung Galaxy S24 Series now at the following channels:
For Enterprise customers: Fill out the StarHub Enterprise form or contact your StarHub Client Manager.
For SME customers: Order on the StarHub SME Online Store.
Alternatively, you may contact 1800 888 8888 to purchase the device.
Hurry, while stocks last!
How much will StarHub be selling the new Samsung Galaxy S24 Series?
You can find out more about the pricing of the Samsung Galaxy S24 Series at the following channels:
For Enterprise customers: Please contact your StarHub Client Manager, or fill out the StarHub Enterprise form.
For SME customers: Order now on the StarHub SME Online Store.
What is the internal memory capacity for the new Samsung Galaxy S24 Series?
| Device Model | Memory Capacity |
|---|---|
| Galaxy S24 |
|
| Galaxy S24+ |
|
| Galaxy S24 Ultra |
|
What are the available colours for the new Samsung Galaxy S24 Series?
| Device Model | Available Colours |
|---|---|
| Galaxy S24 | Onyx Black, Marble Gray, Cobalt Violet and Amber Yellow |
| Galaxy S24+ | Onyx Black, Marble Gray, Cobalt Violet and Amber Yellow |
| Galaxy S24 Ultra | Titanium Black, Titanium Gray, Titanium Violet, and Titanium Yellow |
Can I amend my booking details to change to another mobile line/ device model/delivery date after completing the booking?
Once the order has been submitted, we are unable to make further changes to the mobile line or device model.
I did not manage to pre-order the new Samsung Galaxy S24 Series. How can I get one?
The new Samsung Galaxy S24 Series will be available for purchase from 31 January 2024 on the following channels:
For Enterprise customers: Please contact your StarHub Client Manager, or fill out the StarHub Enterprise form.
For SME customers: Order now on the StarHub SME Online Store.
Alternatively, you may contact 1800 888 8888 to purchase the device.
I received an email invitation to order the new Samsung Galaxy S24. Will I be guaranteed a unit?
Please note that all orders are on a first-come-first-served and while stocks last basis. Your order is confirmed once you receive an order confirmation email from us.
Recontracting
I have more than one mobile line that is eligible for contract renewal. Can I order the new Samsung Galaxy S24 Series for all my mobile lines?
Yes, you may order the device with all your mobile lines that are eligible for recontract.
Can I renew my existing mobile line with the new Samsung Galaxy S Series?
Yes. Please check your mobile recontract eligibility via the StarHub Business Manager App or the My Business Account Portal or reach out to your StarHub Client Manager. You may choose to renew your mobile contract with our Biz+ 2-Year Mobile Plans. If you are on a SIM Only plan, you can also order the new Samsung Galaxy S24 by upgrading to our Biz+ 2-Year Mobile Plans.
You may choose to renew your line before you are eligible to recontract, but early termination charges will apply.
Can I renew my mobile line that is currently enjoying a bill rebate?
Yes, you can renew your mobile line to purchase the new Samsung Galaxy S24 Series. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.