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Paying my bills via Internet Banking


Pay your StarHub bills conveniently anytime, anywhere with internet and mobile banking service.


What you’ll need:

  • StarHub Postpaid Account No. that can be found on your StarHub bill.
  • Your banking log-in details include banking user ID and password.


Steps to make payment:

  1. Log in to your internet banking online platform or mobile app.
  2. Select the “Bill Payment” or “Pay Bills” option.
  3. Select "StarHub Ltd" as Billing Organization.
  4. Enter complete StarHub Postpaid Account No. (example: 8.12345678A) under Bill Reference/ Bill Account/ Consumer Reference Number field on your banking platform.
  5. Enter the amount you wish to pay. This amount is subject to the daily transfer payment limit set by your bank.
  6. Verify correct StarHub Postpaid Account No to pay before making online submission.


You may verify transaction status through your banking transaction history or approved payment on your monthly bank statement.


Processing of payment:

  • Payment will be updated into your Postpaid account within the 3 business days from transaction date. It is subjected to your bank processing time.
  • Customer is advised to pay bill 3 business days in advance to allow sufficient time for processing and reflect into your account.
  • To view your latest account balance, please log in to My Business Account or StarHub Business Manager app if you have registered for your Postpaid billing account begins with 8.



Participated Bank

Bank Channels

Citibank

  • CITIBANK Online website at www.citibank.com.sg
  • CITIBANK SG mobile app
  • CITIBANK IPB SG mobile app

DBS1, POSB1

HSBC

OCBC

  • OCBC Personal Internet Banking website at www.ocbc.com.sg
  • OCBC Velocity Business Banking website at www.ocbc.com.sg
  • OCBC SG Mobile Banking mobile app

SCB

  • Standard Chartered Online Banking website at www.sc.com/sg/
  • SC Mobile Singapore app

BOC

CIMB

Maybank

RHB

SBI



NOTE:

  • For more information on the Banks' Internet banking bill payment services, please refer to respective bank official website or contact the Bank directly.

  • ¹For DBS and POSB bank channels, please omit dot(s) if the length of your StarHub Account No is greater than 20 characters under the bank’s Reference No field.