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As part of goal to bring more convenience to our corporate customers, we are progressively phasing out paper billing and adopting e-Billing.

Benefits of e-Billing:

• Convenient: View, analyse and pay your bill anytime, anywhere
• Eco-friendly: Help the environment by reducing paper waste
• Timely: e-Bills are generated in the portal before a paper bill is mailed to you
• Archived: e-Billing allows you to reference bills from the past 12 months

You can view and manage your e-Bills on your StarHub Enterprise Portal.

View or Download e-Bill - It’s As Easy As 1, 2, 3

You can do it in 3 simple steps:

Step 1: Click on ‘Billings’, then ‘Your Billing Account’ on the left panel

Step 2: Click on the “View bills” icon to view your list of Bills

Step 3: Click on the “Download” button to download your e-Bill.

Note: Enterprise ID is required for Enterprise Portal access. Please click here for registration if you do not have one.

You may sign up or change your billing method via the following steps:

Step 1: Log in to Enterprise Portal via your Authorised Officer account.

Step 2: Click on ‘Billings, ‘Your Billing Account’ on the left panel.

Step 3: Click on the “View bills” icon to view your list of Bills.

Step 4: Click on ‘Billing Account Details’ on the left panel.

Step 5: Click on the edit button on Delivery Mode.

Step 6: Select ‘Electronic Invoice’ and click Save to receive E-bill on your next billing cycle.

To manage your users’ eligibility (opt-in/opt-out) to receive the e-Bill notifications:

Step 1: Log in to Enterprise Portal via your Authorised Officer account.

Step 2: Click on ‘Billings, ‘E-bill Notifications’ on the left panel

Step 3: Toggle On or Off for the users whose email notification you wish to manage.