-
SmartSupport
Your One-Stop Solution for Business Device Issues
-
SmartSupport
Your One-Stop Solution for Business Device Issues
Monthly Subscription per user
SmartSupport
$12
with GST
| Features | SmartSupport @ $12/month |
|---|---|
Replacement or Swap^
|
✔ |
Tech Support
(Monday to Sunday, 9am to 6pm) |
✔ |
| Tier | Service Fee (S$) includes GST | ||
|---|---|---|---|
| Device RRP* | Swap fee | Replacement fee | |
| 1 | less than or equal to $250
|
$25
|
$75
|
| 2 | above $250 to $500
|
$80
|
$220
|
| 3 | above $500 to $750
|
$150
|
$500
|
| 4 | above $750 to $1500
|
$170
|
$550
|
| 5 | above $1,500 to $2,000
|
$250
|
$680
|
| 6 | above $2,000
|
$280
|
$850
|
NOTE:
- ^ You may make 2 Swaps or 1 Replacement & 1 Swap within a 12-month period, which commences from the delivery date of the first exchange.
- *Device RRP is the recommended SGD retail price of your Device (including GST) on the date the Device was launched by StarHub.
- Only applicable to customers who signed up on or after 26 September 2019.
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