-
SmartSupport
Your One-Stop Solution for Business Device Issues
-
SmartSupport
Your One-Stop Solution for Business Device Issues
SmartSupport
$12
with GST
| Features | SmartSupport @ $12/month |
|---|---|
Replacement or Swap^
|
✔ |
Tech Support
(Monday to Sunday, 9am to 6pm) |
✔ |
Type of Registered Device |
Tier |
Retail Price of Device |
Swap Fee |
Replacement Fee (inclusive of GST) |
(inclusive of GST, as of device launch date) |
||||
Non-foldable device |
1 |
≤ S$250 |
S$25 |
S$75 |
2 |
S$251 - S$500 |
S$80 |
S$220 |
|
3 |
S$501 - S$750 |
S$150 |
S$500 |
|
4 |
S$751 - S$1,500 |
S$170 |
S$550 |
|
5 |
S$1,501 - S$2,000 |
S$250 |
S$680 |
|
6 |
≥ S$2,001 |
S$280 |
S$850 |
|
Foldable device |
1 |
≤ S$250 |
S$25 |
S$75 |
2 |
S$251 - S$500 |
S$80 |
S$220 |
|
3 |
S$501 - S$750 |
S$150 |
S$500 |
|
4 |
S$751 - S$1,500 |
S$170 |
S$550 |
|
5 |
S$1,501 - S$2,000 |
S$250 |
S$680 |
|
6 |
S$2,001 - S$2,300 |
S$280 |
S$850 |
|
7 |
≥ S$2,301 |
S$600 |
S$1,200 |
NOTE:
- ^ You may make 2 Swaps or 1 Replacement & 1 Swap within a 12-month period, which commences from the delivery date of the first exchange.
- *Device RRP is the recommended SGD retail price of your Device (including GST) on the date the Device was launched by StarHub.
- Only applicable to customers who signed up on or after 12 August 2021
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