Monthly Subscription per user

SmartSupport


$12

with GST
Features SmartSupport @ $12/month
Replacement or Swap^
Tech Support
(Monday to Sunday, 9am to 6pm)
Tier Service Fee (S$) includes GST
Device RRP* Swap fee Replacement fee
1
less than or equal to $250
$25
$75
2
above $250 to $500
$80
$220
3
above $500 to $750
$150
$500
4
above $750 to $1500
$170
$550
5
above $1,500 to $2,000
$250
$680
6
above $2,000
$280
$850

NOTE:

  • You may make 2 Swaps or 1 Replacement & 1 Swap within a 12-month period, which commences from the delivery date of the first exchange.
  • *Device RRP is the recommended SGD retail price of your Device (including GST) on the date the Device was launched by StarHub.
  • Only applicable to customers who signed up on or after 26 September 2019.

SmartSupport FAQ

Screen Repair FAQ

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