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Enterprise Messaging - MD300 FAQ




1
Does MD300 have a Fair Usage Policy?

No. Unlike standard telco-based messaging, MD300 is not restricted by a Fair Usage Policy, allowing unlimited SMS broadcasts. This ensures uninterrupted delivery even at scale, providing assurance and flexibility for enterprise and government applications.


2
Will MD300 impact the host server?

No. The MD300 connects to your host server via RJ45 network cable, USB, or Serial-to-USB cable, and is designed to operate independently. Even in the event of compromise, your host server remains secure and unaffected.


3
What type of connection does MD300 use?

MD300 connects securely to the Soprano messaging solution via HTTPS, ensuring encrypted data transmission and safe integration.


4
Can MD300 handle log purging?

Yes. The device stores both application transaction logs and a database of sent SMS information.

  • Default retention: 6 months for logs, 1 year for database records
  • Customizable intervals: Configurable to purge as frequently as daily

5
Is the 4G data dongle certified?

Yes. The 4G data dongle used for MD300's internet connection is IMDA-certified, guaranteeing it meets all local regulatory standards.