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Samsung Galaxy Z Fold5 and Z Flip5 Launch
Where can I order the new Samsung Galaxy Z Fold5 and Z Flip5 series with StarHub?
Good news! StarHub SME and Enterprise customers may order the new Samsung Galaxy Z Fold5 and Z Flip5 series with StarHub through the following channels:
For SME customers: Head to the StarHub SME Online Store to order online.
For Enterprise customers: Fill out the StarHub Enterprise Form or contact your StarHub Account Manager.
Hurry, while stocks last!
Are there any exclusive freebies for the new Samsung Galaxy Z Fold5 and Z Flip5 series?
You may contact your StarHub Account Manager or Sales Representative, or call 1800 888 8888 to find out the latest promotions.
How much will StarHub be selling the new Samsung Galaxy Z Fold5 and Z Flip5 series?
You can find out more about the pricing of the new Samsung Galaxy Z Fold5 and Z Flip5 series by contacting your StarHub Account Manager or Sales Representative. You can also contact us at 1800 888 8888 (Monday to Friday from 9am to 6pm).
What are the available internal memory capacity for the new Samsung Galaxy Z Fold5 and Z Flip5 series?
|Galaxy Z Fold5
|256GB, 512GB, 1TB
|Galaxy Z Flip5
|128GB, 256GB, 512GB
What are the available colours for the new Samsung Galaxy Z Fold5 and Z Flip5 series?
|Galaxy Z Fold5
|Phantom Black, Cream, and Icy Blue
|Galaxy Z Flip5
|Graphite, Cream, Lavender, and Mint
What are the payment modes available for the Samsung Galaxy Z Fold5 and Z Flip5 series?
Payment can be made via Visa or Mastercard. For existing StarHub SME and Enterprise customers, you can also choose to pay via cash or cheque upon delivery if no deposit is required for your transaction.
NOTE: Your bank may impose additional charges or service fees. Please reach out to your bank for clarifications.
I have more than one mobile line eligible for contract renewal. Can I order the new Samsung Galaxy Z series for all my mobile lines?
Yes, you may order the device with all your mobile lines that are eligible for recontract.
Can I renew my existing mobile line with the new Samsung Galaxy Z series?
Yes. Please check your mobile recontract eligibility via the StarHub Business Manager App or the My Business Account Portal or reach out to your StarHub Account Manager. You may choose to renew your mobile contract with our Biz+ 2-Year Mobile Plans. If you are on a SIM Only plan, you can also get the phones by upgrading to our Biz+ 2-Year Mobile Plans.
You may choose to renew your line before you are eligible to recontract, but early termination charges will apply.
Can I renew my mobile line that is currently enjoying a bill rebate?
Yes, you can renew your mobile line to purchase the new Samsung Galaxy Z Fold5 and Z Flip5 series. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.
Can I amend my booking details to change to another mobile line / device model / delivery date after completing the booking?
No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.
How is the redemption for Samsung Care+ Screen Care done?
Redemption of Samsung Care+ Screen Care is done online. If your purchased device comes with Samsung Care+ Screen Care, the redemption instructions can be found on the sticker placed on your device box.