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Samsung Galaxy Z Fold6 & Flip6 FAQs

General


1
Where can I purchase the Samsung Galaxy Z Flip6 and Fold6 for my business?

The Samsung Galaxy Z Flip6 and Fold6 is available for purchase through the following channels:

For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.

For SME customers: Fill out our enquiry form and enjoy more SME exclusive perks.


2
Where can I check the stock availability for the Samsung Galaxy Z Flip6 and Fold6?

For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.

For SME customers:Fill out our enquiry form and enjoy more SME exclusive perks.


3
What are the available internal memory capacities for the Samsung Galaxy Z Flip6 and Fold6?
Device ModelAvailable Capacity
Samsung Galaxy Z Fold6256GB, 512GB, 1TB
Samsung Galaxy Z Flip6256GB, 512GB

4
What colours are available for the Samsung Galaxy Z Flip6 and Fold6?
Device ModelAvailable Colours
Samsung Galaxy Z Fold6Silver Shadow, Pink, and Navy
Samsung Galaxy Z Flip6Silver Shadow, Yellow, Blue, and Mint

5
How much will StarHub be selling the Samsung Galaxy Z Flip6 and Fold6?

Stay updated on our latest pricing and promotions by visiting:

For Enterprise customers: Go to starhub.com/enterprisepromos or contact your StarHub Client Manager.

For SME customers: Fill out our enquiry form and enjoy more SME exclusive perks.


6
What are the current promotions for Samsung Galaxy Z Flip6 and Fold6?

Stay updated on our latest pricing and promotions by visiting:

For Enterprise customers: Go tostarhub.com/enterprisepromos or contact your StarHub Client Manager.

For SME customers: Fill out our enquiry form and enjoy more SME exclusive perks.


7
I received an email invitation to order the new Samsung Galaxy Z Flip6 and Fold6. Will I be guaranteed a unit?

Please note that all orders are on a first-come-first-served and while stocks last basis. Your order is confirmed once you receive an order confirmation email from us.


8
I have more than one mobile line eligible for contract renewal. Can I order the new Samsung Galaxy Z Flip6 and Fold6 for all my mobile lines?

Yes, you may order the device for all your mobile lines that are eligible for recontract.


9
Can I renew my existing mobile line with the new Samsung Galaxy Z Flip6 and Fold6?

Yes. Please check your mobile recontract eligibility via the StarHub Business Manager App or the My Business Account Portal or reach out to your StarHub Client Manager. You may choose to renew your mobile contract with our Biz+ 2-Year Mobile Plans. If you are on a SIM Only plan, you can also order the Samsung Galaxy Z Flip6 and Fold6 by upgrading to our Biz+ 2-Year Mobile Plans.

You may choose to renew your line before you are eligible to recontract, but early termination charges will apply.


10
Can I renew my mobile line that is currently enjoying a bill rebate?

Yes, you can renew your mobile line to purchase the new Samsung Galaxy Z Flip6 and Fold6. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.


11
Can I amend my booking details to change to another mobile line / device model / delivery date after completing the order?

No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.


Pre-Order


1
I received an email invitation to pre-order the new Samsung Galaxy Z Flip6 and Fold6. Will I be guaranteed a unit?

Please note that all pre-orders are on a first-come-first-served and while stocks last basis. Your pre-order is confirmed once you receive an order confirmation email from us.


2
I pre-ordered the Samsung Galaxy Z Flip6 and Fold6. When can I receive my device?

Your new device will be delivered from 19 July 2024 onwards upon successful pre-order.


3
Can I amend my booking details to change to another mobile line / device model / delivery date after completing the pre-order?

No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.


4
I did not manage to pre-order the new Samsung Galaxy Z Flip6 and Fold6. How can I get one?

The Samsung Galaxy Z Flip6 and Fold6 will be available for purchase from 24 July 2024 onwards at the following channels:

For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.

For SME customers:Fill out our enquiry form and enjoy more SME exclusive perks.