Why Smart Engagement?

Good business is all about relationships and deep understanding of your customers, staff and stakeholders’ unique needs. Good relationships are built through meaningful conversations.

With Smart Engagement you can improve your relationships with staff and customers using personalised communication across multiple channels to any type of device.

Be more efficient.

Save time and money by contacting multiple people from across the globe at the same time.

Customize your communications.

Create meaningful conversations with your customers through their preferred channel using email, SMS, voice, web, social media and rich messaging.

Grow your brand.

Attract new customers through innovative mobile engagement that encourages ongoing interaction.

Easily craft content.

The easy to use drag-and-drop function means you can easily create rich content for mobile engagement, web messages and emails.

Understand your customers.

Create surveys and polls to better understand customer needs and gauge their satisfaction.