Features of SmartUC Hosted

SmartUC app works across operating systems and devices from PCs, Macs, smartphones and tablets, giving you the ultimate communications experience, anywhere you are.

Hunt Pilot*

Automatically process and distribute high volume of calls from a single phone number to a group of users (up to 20 users) based on your pre-configured hunting policy.

Instant Messaging & Presence

Engage your colleagues instantly for easy collaboration. Simply sent an instant message or chat in your corporate directory.

Selective Call Forwarding

Automatically forward your incoming calls to a different phone number when pre-defined criteria such as the phone number, time or day, are met.

IP Phone

We provide, install and maintain feature-rich and productivity-enhancing Polycom® IP phones that facilitates collaboration.

Essential PBX Features

Other essential tools include Caller ID, Unified Voicemail, Call forwarding and transfer and more.

Increased collaboration through easy-to-use
conferencing tools

Three-way Conference

Establish a three-way call with two other parties, whereby all parties can communicate with each other.

Desktop / Application Sharing

Share your desktop or files securely within the SmartUC app so all parties are viewing and collaborating on the same documents.

Video & Audio Conferencing

Highest quality voice and video helps make both one-on-ones and group conferences much more productive.

Empower your mobile workers

SmartUC app

SmartUC app work across iOS and Android devices so you access the same capabilities - as if you are working from a desk.

Mobile-only Option

Telephony features on your mobile phone, so you remain contactable even while you are on the move. Available on the SmartUC Mobile plan.

Virtual Fixed Line
(Single Number Reach)

Consistent, 6-series number that can be retained - in times of staff turnover - so your clients can maintain accessibility to you or your business.

Premium UC features for your advanced
business needs

Simultaneous Ring

Enables a user to have multiple destinations / devices to ring simultaneously when your customers dial a single phone number. The first destination to answer the call is connected.

Auto Attendant*

A powerful and flexible tool for fielding inbound calls and delivering them to the intended destination through interactions with the caller.

Meet-Me Conference Bridge*

High quality, HD audio conferencing application enabling reservation-less or scheduled conferencing. Powered with recording options, hosting hundreds of users, locking/unlocking conference and more.

NOTE:

*Available as chargeable value-added service (VAS)
Features listed above are available on selected SmartUC plans. Compare the plans to see actual features available

Select the plan best suited to your business

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Cloud unified communications and collaboration solution