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SmartSupportsh
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SmartSupport
Monthly Subscription per user
SmartSupport Basic
$10
with GST
SmartSupport Plus
$12
with GST
| Service | SmartSupport Basic | SmartSupport Plus |
|---|---|---|
Replace or Swap^ |
✔ | ✔ |
Tech Support |
× | ✔ |
| Device RRP* | Swap fee | Replacement fee |
|---|---|---|
≤$250 |
$25 |
$75 |
$251 - $500 |
$50 |
$150 |
$501 - $750 |
$100 |
$300 |
≥$700 - $1,500 |
$130 |
$500 |
>$1,500 and above |
$260 |
$650 |
NOTE:
- ^You will be entitled to a maximum of 2 exchanges within a 12 month period, which commences from the shipment date of the first exchange.
- *RRP refers to the recommended retail price of the phone (inclusive of GST) at launch date.
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