IN DISCUSSION
WITH SENIOR
EXECUTIVES

Executive Image
Chong Siew Loong
Network
question

What does 5G network sharing mean for StarHub – are we compromising control and service differentiation for cost savings?

answer

The upcoming 5G network is a new radio network infrastructure that will run on a new spectrum at 3.5GHz. With a joint bid that was submitted with another MNO on 17 February 2020, the cost of rolling out this new radio infrastructure will be shared, but there will be no compromise on radio coverage, network quality and the innovation that we offer to our customers.

The radio network is merely the infrastructure layer, which connects and enables the transmission of high-speed mobile signals to the devices. The value added by operators through its offerings and solutions will be the true differentiator amidst a crowded market. With greater speeds, lower latency as well as unique slicing and service prioritisation capabilities of the new 5G technology, the possibilities are endless. StarHub will strive to gain a key advantage by delivering such services and applications in value- added packages to both our consumer and enterprise clients.

question

What are your thoughts on network virtualisation – is this something StarHub is looking into?

answer

As businesses evolve digitally, network technologies have also advanced in tandem. We recognise the benefits of virtualising network functions, which optimises the utilisation of our network resources, thereby improving network efficiency, agility and responsiveness. Hence, we started on this digitalisation and virtualisation journey in 2017 and are making good progress on this front, having moved many of our network functions into Virtualised Network Functions (VNFs).

As we progress further on this journey, we would be able to eke out better efficiency and benefits from our investments, while information from different network functions can also be seamlessly exchanged digitally to enable better insights and the creation of new services and capabilities. As network traffic continues to grow, we learn to make better predictions on traffic patterns, as well as support a higher level of automation with the right level of security protocols, so as to increase the efficiencies of our networks.