IN DISCUSSION
WITH SENIOR
EXECUTIVES

Executive Image
Charlie Chan
Enterprise
question

What are your immediate priorities since your appointment in January 2020?

answer

The overarching theme to bring our growing Enterprise business to the next level is to “Drive the core, accelerate our growth”.

First, we will work our “core” connectivity assets harder. We have established ourselves as the preferred challenger brand, driving the best value and providing customers with agile solutions that best suit their needs. While we acknowledge pricing pressures in the market for these traditional connectivity services, there are still pockets of viable growth opportunities in targeting underserved customer segments through differentiated offerings, such as the SME segment, amidst a government-led push for businesses to innovate and digitalise.

Next, we want to “accelerate our growth” by building innovative, end-to-end solutions for our clients that will help them capture a bigger share of the markets they operate in. The range of products and services under our Enterprise business is comprehensive but within this portfolio, our Managed Services stands out for registering the strongest growth. For the first time, it has crossed the $100 million revenue mark. We will build upon this strong growth momentum to step up the cross-selling of our capabilities, products and solutions.

Concurrently, we are bolstering our suite of capabilities to become a trusted one-stop solutions provider to our customers. For instance, cybersecurity has become a top-of-mind priority for businesses. Having a pure-play cybersecurity partner in Ensign provides us the ability to offer customers advanced consultative and design capabilities to thoroughly assess and protect against cyber threats.

We have also strengthened our capabilities in emerging technologies, such as data analytics, Internet of Things and data centre solutions, amongst looking into other new technologies such as 5G, SD-WAN, and SD-LAN that will enable differentiation through innovative and unique solutions.