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IP Transit
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IP Transit
StarHub offers the following Global SLA terms:
Monthly Average Backbone Transit Delay:
- Not exceeding 100ms from Singapore to Japan
- Not exceeding 50ms from Singapore to Hong Kong
- Not exceeding 100ms from Singapore to Taiwan
- Not exceeding 220ms from Singapore to US (West Coast)
- Not exceeding 220ms from Singapore to United Kingdom
South East Asia
- Not exceeding 50ms from Singapore to Indonesia
- Not exceeding 50ms from Singapore to Malaysia
- Not exceeding 70ms from Singapore to Philippines
- Not exceeding 70ms from Singapore to Thailand
- Not exceeding 70ms from Singapore to Vietnam
Monthly Average Backbone Packet Loss:
- Not exceeding 0.3% from Singapore to Japan
- Not exceeding 0.3% from Singapore to Hong Kong
- Not exceeding 0.3% from Singapore to Taiwan
- Not exceeding 0.3% from Singapore to US (West Coast)
- Not exceeding 0.3% from Singapore to United Kingdom
South East Asia
- Not exceeding 0.3% from Singapore to Indonesia
- Not exceeding 0.3% from Singapore to Malaysia
- Not exceeding 0.3% from Singapore to Philippines
- Not exceeding 0.3% from Singapore to Thailand
- Not exceeding 0.3% from Singapore to Vietnam
The following tables list the latest Latency and Packet Loss information:
Latency Statistics (in msec)
| Month | Singapore - Hong Kong | Singapore - Japan | Singapore - US | Singapore - Thailand | Singapore - Philippines | Singapore - Vietnam | Singapore - Malaysia | Singapore - Indonesia | Singapore - UK | Singapore - Taiwan |
Jul-26 |
35.49 |
77.03 |
183.97 |
30.51 |
41.73 |
46.41 |
14.41 |
15.50 |
165.82 |
49.15 |
Aug-26 |
35.45 |
78.74 |
185.20 |
29.87 |
40.87 |
51.01 |
9.47 |
15.50 |
168.94 |
49.33 |
Sep-26 |
34.94 |
80.00 |
183.07 |
30.24 |
38.00 |
50.89 |
8.56 |
15.35 |
169.74 |
48.71 |
Packet Loss (in %)
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