Monthly Average Backbone Transit Delay:
- Not exceeding 90ms from Singapore to Japan
- Not exceeding 40ms from Singapore to Hong Kong
- Not exceeding 90ms from Singapore to Taiwan
- Not exceeding 210ms from Singapore to US (West Coast)
- Not exceeding 210ms from Singapore to United Kingdom
South East Asia
- Not exceeding 50ms from Singapore to Indonesia
- Not exceeding 50ms from Singapore to Malaysia
- Not exceeding 70ms from Singapore to Philippines
- Not exceeding 70ms from Singapore to Thailand
- Not exceeding 70ms from Singapore to Vietnam
Monthly Average Backbone Packet Loss:
- Not exceeding 0.3% from Singapore to Japan
- Not exceeding 0.3% from Singapore to Hong Kong
- Not exceeding 0.3% from Singapore to Taiwan
- Not exceeding 0.3% from Singapore to US (West Coast)
- Not exceeding 0.3% from Singapore to United Kingdom
South East Asia
- Not exceeding 0.3% from Singapore to Indonesia
- Not exceeding 0.3% from Singapore to Malaysia
- Not exceeding 0.3% from Singapore to Philippines
- Not exceeding 0.3% from Singapore to Thailand
- Not exceeding 0.3% from Singapore to Vietnam
The following tables list the latest Latency and Packet Loss information:
Latency Statistics (in msec)
Month |
Singapore - Hong Kong |
Singapore - Japan |
Singapore - US |
Singapore - Thailand |
Singapore - Philippines |
Singapore - Vietnam |
Singapore - Malaysia |
Singapore - Indonesia |
Singapore - United Kingdom |
Singapore - Taiwan |
Jun-23 |
31.6 |
73.1 |
184.5 |
24.8 |
38.5 |
51.3 |
15.5 |
17.7 |
171.7 |
45.8 |
Jul-23 |
33.5 |
72.7 |
183.5 |
25.8 |
40.7 |
53.0 |
12.2 |
17.3 |
165.9 |
45.4 |
Aug-23 |
31.9 |
77.5 |
182.3 |
24.4 |
36.8 |
50.3 |
11.1 |
16.7 |
163.4 |
45.1 |
Packet Loss (in %)

Internet Bandwidth Utilisation Portal
Log in to obtain reports on your Internet bandwidth utilisation.
Login
You may also like

Global VPN
Connect internationally with StarHub’s fully managed, secure, and high-performance Global VPN.


Global Internet
Connecting over 100 countries worldwide for any business requiring a reliable yet cost-effective service for high speed internet or with a secured IPSec tunneling.


IPLC
Dedicated point-to-point network to securely connect your overseas operations across Asia, Australia, Europe and US.
