Terms & Conditions - Business Promotions

Free SmartUC Mobile Programme ("Programme")

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Programme.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Programme.
  5. Programme is valid from 12 February 2020 for a limited period only. StarHub reserves the right to end the Programme at any time without prior notice at its absolute discretion.
  6. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 4 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  7. Customers who sign up for new SmartUC Mobile subscription under this Programme will enjoy waiver of subscription till 1 September 2020. StarHub's prevailing rates apply thereafter. 
  8. Customers who sign up for new SmartUC Mobile VAS on SmartUC Fixed will enjoy waiver of subscription till 1 September 2020. StarHub's prevailing rates apply thereafter.
  9. Waiver of subscription will be reflected in the following month's bill.
  10. All prices stated are inclusive of 7% GST.
  11. In addition to there Terms & Conditions, StarHub's prevailing Business General and applicable Service Specific Terms & Conditions apply.
  12. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Programme and/or these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  13. Participation in this Programme shall constitute acceptance of these Terms & Conditions and any amendments thereof.

Dynamic Business Fibre Broadband Promotion ("Promotion")

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for the Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under the Promotion.
  5. The Promotion is valid until 30 September 2020 unless otherwise notified by StarHub.
  6. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  7. All Dynamic Fibre Broadband lines/plans/services subscribed under the Promotion are subject to minimum 24 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.
  8. StarHub’s prevailing rates shall apply upon the expiry of the Promotion.
  9. Early termination and downgrade charges shall apply in the event of any premature termination prior to the expiry of the Minimum Period of Service.
  10. The Promotion includes free standard router rental and installation for Dynamic Fibre Broadband.
  11. Customers who sign up for new Dynamic Fibre Broadband plan will be eligible to receive certain “premium(s)” as applicable, while stocks last:

    For plans with a Minimum Period of Service of 24 months:

    (1) Subscription to 350Mbps Dynamic Fibre Broadband plan: free first 3 months subscription; or S$250 gift voucher. 

    (2) Subscription to 500Mbps Dynamic Fibre Broadband plan: free first 3 months subscription; or S$350 gift voucher. 

    (3) Subscription to 1Gbps Dynamic Fibre Broadband plan: free first 3 months; or S$500 gift voucher.

    For plans with a Minimum Period of Service of 36 months:

    (1) Subscription to 350Mbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$400 gift voucher.

    (2) Subscription to 500Mbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$500 gift voucher.

    (3) Subscription to 1Gbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$800 gift voucher. 

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  12. Customers who re-contract Dynamic Fibre Broadband plan with Broadband Shield VAS will be eligible to receive certain “premium(s)” as applicable, while stocks last:

    For plans with a Minimum Period of Service of 24 months:

    (1) Re-contract of 350Mbps Dynamic Fibre Broadband plan: free first 3 months subscription; or S$250 gift voucher.

    (2) Re-contract of 500Mbps Dynamic Fibre Broadband plan: free first 3 months subscription; or S$350 gift voucher.

    (3) Re-contract of 1Gbps Dynamic Fibre Broadband plan: free first 3 months subscription; or S$500 gift voucher.

    For plans with a Minimum Period of Service of 36 months:

    (1) Re-contract of 350Mbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$400 gift voucher.

    (2) Re-contract of 500Mbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$500 gift voucher.

    (3) Re-contract of 1Gbps Dynamic Fibre Broadband plan: free first 3 months & last 3 months subscription; or S$800 gift voucher.

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  13. Broadband Shield / Broadband Shield+: Broadband Shield and the Broadband Shield+ are value-added services (VAS) supplied in conjunction with Dynamic Fibre Broadband plans. FREE Broadband Shield is only applicable to new or re-contracting customers who purchase any Dynamic Fibre Broadband plans. Promotion price of $5/month (U.P. $10/month) for Broadband Shield+ is only applicable to new or re-contracting customers who purchase Dynamic Fibre Broadband plans. Promotion rates are valid throughout the contract period, prevailing rates shall apply upon contract expiry. Existing customers on any Dynamic Fibre Broadband plans can purchase Broadband Shield+ at $10/month unless otherwise stated.
  14. All prices stated are inclusive of 7% GST.
  15. In addition to these terms and conditions, StarHub’s prevailing Business General and applicable Service Specific Terms & Conditions apply.
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, the Promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  17. Participation in the Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

Static Business Fibre Broadband Promotions

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  5. Promotion is valid until 30 September 2020 unless otherwise notified by StarHub.
  6. Promotion is applicable to new sign-ups only.
  7. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  8. All lines/plans/services subscribed under this Promotion are subject to minimum 36 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.
  9. StarHub’s prevailing rates shall apply upon the expiry of this Promotion.
  10. Early termination and downgrade charges shall apply in the event of any premature termination.
  11. Promotion includes free standard router rental and installation for Static Fibre Broadband.
  12. Customers who sign up for 50Mbps, 100Mbps or 250Mpbs Static Fibre Broadband plan on a minimum contractual period of 36 months will be eligible to receive free $500 shopping vouchers (the “premium”), while stocks last. The applicable premium(s) will be sent out after successful broadband installation. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.
  13. All prices stated are inclusive of 7% GST.
  14. In addition to these terms and conditions, StarHub’s prevailing Business General and applicable Service Specific Terms & Conditions apply.
  15. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  16. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof

Dynamic Fibre Broadband with SmartUC Promotion ("Promotion")

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for the Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under the Promotion.
  5. The Promotion is valid until 30 September 2020 unless otherwise notified by StarHub.
  6. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  7. All Dynamic Fibre Broadband with SmartUC lines/plans/services subscribed under the Promotion are subject to minimum 24 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.
  8. StarHub’s prevailing rates shall apply upon the expiry of the Promotion.
  9. Early termination and downgrade charges shall apply in the event of any premature termination prior to the expiry of the Minimum Period of Service.
  10. The Promotion includes free standard router rental and installation for Dynamic Fibre Broadband. 
  11. Customers who sign up for new Dynamic Fibre Broadband with SmartUC plan will be eligible to receive certain “premium(s)” as applicable, while stocks last:

    For plans with a Minimum Period of Service of 24 months:

    (1) Subscription to 350Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months subscription; or S$250 gift voucher. 

    (2) Subscription to 500Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months subscription; or S$350 gift voucher. 

    (3) Subscription to 1Gbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months; or S$500 gift voucher.

    For plans with a Minimum Period of Service of 36 months:

    (1) Subscription to 350Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months & last 3 months subscription; or S$400 gift voucher.

    (2) Subscription to 500Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months & last 3 months subscription; or S$500 gift voucher.

    (3) Subscription to 1Gbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months & last 3 months subscription; or S$800 gift voucher. 

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  12. Customers who re-contract to the Dynamic Fibre Broadband with SmartUC plan with Broadband Shield VAS will be eligible to receive certain “premium(s)” as applicable, while stocks last:

    For plans with a Minimum Period of Service of 24 months:

    (1) Re-contract of 350Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months subscription; or S$250 gift voucher.

    (2) Re-contract of 500Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months subscription; or S$350 gift voucher.

    (3) Re-contract of 1Gbps Dynamic Fibre Broadband with SmartUC plan: free first 3 months; or S$500 gift voucher.

    For plans with a Minimum Period of Service of 36 months:

    (1) Re-contract of 350Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 & last 3 months; or S$400 gift voucher.

    (2) Re-contract of 500Mbps Dynamic Fibre Broadband with SmartUC plan: free first 3 & last 3 months; or S$500 gift voucher.

    (3) Re-contract of 1Gbps Dynamic Fibre Broadband with SmartUC plan: free first 3 & last 3 months; or S$800 gift voucher.

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  13. Broadband Shield / Broadband Shield+: Broadband Shield and the Broadband Shield+ are value-added services (VAS) supplied in conjunction with Dynamic Fibre Broadband with SmartUC plans. FREE Broadband Shield is only applicable to new or re-contracting customers who purchase any Dynamic Fibre Broadband with SmartUC plans. Promotion price of $5/month (U.P. $10/month) for Broadband Shield+ is only applicable to new or re-contracting customers who purchase Dynamic Fibre Broadband with SmartUC plans. Promotion rates are valid throughout the contract period, prevailing rates shall apply upon contract expiry. Existing customers on any Dynamic Fibre Broadband with SmartUC plans can purchase Broadband Shield+ at $10/month unless otherwise stated.
  14. All prices stated are inclusive of 7% GST.
  15. In addition to these Terms & Conditions, StarHub’s prevailing Business General and applicable Service Specific Terms & Conditions apply. 
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  17. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

Business Wireless Broadband (4G) Promotions

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  5. Promotion is valid until 30 September 2020 unless otherwise notified by StarHub.
  6. Promotion is applicable to new and re-contract sign-ups with a Minimum Period of Service of 6 months.
  7. Promotion includes free router rental for the Minimum Period of Service.
  8. Early termination and downgrade charges shall apply in the event of any premature termination.
  9. Promotion is not valid with any other promotions and/or discounts.
  10. StarHub’s prevailing rates shall apply upon the expiry of this promotion.
  11. StarHub will use its reasonable endeavours to meet an estimated provisioning lead-time of 7 working days, subject always to availability of resources and the procurement of all relevant approvals.
  12. Actual bandwidth and speed are dependent on a combination of factors, including mobile equipment, software used, Internet traffic, and destination server.
  13. Network Management Rules apply.
  14. All prices stated are inclusive of 7% GST.
  15. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  16. In addition to these Terms & Conditions, StarHub’s prevailing business General Terms & Conditions and applicable Service Specific Terms & Conditions available at www.starhub.com, incorporated by reference, shall apply.
  17. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

ePayroll Promotions

  1. Applicants must be a small and medium-sized company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this promotion.
  2. Applications are subject to StarHub’s approval and credit checks.
  3. StarHub reserves the right to decline any application.
  4. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  5. A minimum contractual period of 24 continuous months is required (“Minimum Period of Service”). Early termination and downgrade charges shall apply in the event of any premature termination.
  6. This Promotion is valid until 31 July 2020 unless otherwise notified by StarHub.
  7. One-time charge of $267.50 applies and free 5 user licenses with minimum of 10 user licenses subscription at $1/month/user.
  8. Additional user to any ePayroll VAS package will be charged an additional $5.35/month/user.
  9. Customers who subscribe to ePayroll VAS on a standalone basis (without StarHub Business Broadband service) will pay $5.35/month/user.
  10. Applicants must attend a classroom type setup training session for ePayroll VAS within 1 month of successful signup. Classroom type of setup training may be conducted subject to StarHub’s written confirmation of the same. In the event customer requires a one-to-one setup consultation session (subject to availability of resources), a one-time charge of $267.50 (incl GST) per customer shall apply and payable upon StarHub’s written confirmation of such one-to-one setup training session.
  11. There shall be no pro-ration of the monthly recurring charges for ePayroll VAS under any circumstances.
  12. No other StarHub promotions, discounts and/or offers shall apply concurrently with the Promotion herein.
  13. Customer acknowledges and agrees that ePayroll VAS is a third party service and certain aspects of the service will be provided by a third party appointed by StarHub. Customer shall abide by the prescribed terms of service.
  14. StarHub reserves the right to suspend, terminate or vary any part of the Promotion, ePayroll VAS service and/or any of these Terms & Conditions without prior notice.
  15. In addition to these Terms & Conditions, StarHub’s prevailing business general and applicable service specific terms and conditions apply.
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  17. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

Business Mobile Promotions (For new and existing customers)

  1. This Promotion is valid until 30 September 2020, unless otherwise notified by StarHub.
  2. To be eligible for this Promotion, applicants must be small, medium-sized companies, businesses or partnerships (SMEs) registered with Accounting and Corporate Regulatory Authority of Singapore. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub. Applications are subject to StarHub’s approval and credit checks and StarHub reserves the right to decline any application.
  3. Biz+ 2-Year Plan Promotion is valid for customers who sign up or recontract for any Biz+ 2-Year Plan. Different promotional offerings apply depending on whether customers are signing up or recontracting via StarHub SMB online store or via other channels:
    (1) StarHub SMB online store: Customers who sign up or recontract for any Biz+ 2-Year Plan via StarHub SMB online store will enjoy up to $600, $500 or $500 handset discount for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively, waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only), as well as:
        (i) free Caller Number Display, International Roaming, IDD018 and Biz+ Smart Support subscriptions; 
        (ii) promotional monthly subscription of $54, $103.50 and $232.20 for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively;
        (iii) Free Data Add-On VAS of 25GB  
    for the first 24 continuous months only. Thereafter, prevailing rates will apply (for paragraphs (i) – (ii)) and the VAS will cease (for paragraph (iii)). The data entitlement will revert to the plan’s original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle. Customers who sign up or recontract for any Biz+ 2-Year Plan via StarHub SMB online store will also be eligible to receive certain “premium(s)” as applicable:
        (i) For customers purchasing a Samsung Galaxy Note20 5G or Samsung Galaxy Note20 Ultra 5G with the Biz+ 2-Year Plan: FairPrice Gift Vouchers amounting to $100 and Future of Work bundle which consists of Samsung 24" LED monitor, Targus USB-C Multiport Adapter, Bluetooth Keyboard and Wireless mouse;
        (ii) For other customers: FairPrice Gift Vouchers amounting to $100. 
    (2) For customers who sign up via other channels: Customers who sign up or recontract for any Biz+ 2-Year Plan via channels other than StarHub SMB online storewill enjoy up to $300, $200 or $200 handset discount for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively, waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only). Customers who sign up or recontract for any Biz+ 2-Year Plan via channels other than StarHub SMB online store will also enjoy free Caller Number Display, International Roaming, IDD0018 and Biz+ Smart Support subscriptions, for the first 24 continuous months only. Thereafter, prevailing rates will apply. Any excess usage at any time will be charged at prevailing rates. Customers who sign up or recontract for any Biz+ 2-Year Plan via channels other than StarHub SMB online store will also be eligible to receive the following “premium” if they purchase a Samsung Galaxy Note20 5G or Samsung Galaxy Note20 Ultra 5G with the Biz+ 2-Year Plan: Future of Work bundle which consists of Samsung 24" LED monitor, Targus USB-C Multiport Adapter, Bluetooth Keyboard and Wireless mouse. 
  4. Biz+ SIM Only 1-Year Plan Promotion is valid for customers who sign up or recontract for any Biz+ SIM Only 1-Year Plan. Different promotional offerings apply depending on whether customers are signing up or recontracting via StarHub SMB online store or via other channels: 
    (1) StarHub SMB online store: Customers who sign up or recontract for any Biz+ SIM Only 1-Year Plan via StarHub SMB online store will enjoy waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only), as well as: 
        (i) free Caller Number Display, International Roaming and IDD0018 subscription;
        (ii) promotional monthly subscription of $22.50, $43.50 and $96 for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively;
        (iii) Free Data Add-On VAS of 25GB; 
        (iv) Free Voice Add-On VAS of 100mins (applicable for Biz+ Lite plan only)
        for the first 12 continuous months only. Thereafter, prevailing rates will apply (for paragraphs (i) – (ii)) and the VAS(es) will cease (for paragraph (iii) and (if applicable) paragraph (iv)). The data entitlement will revert to the plan’s original data     entitlement. Additionally, for Biz+ Lite plan the outgoing local minutes will revert to the plan’s original local minutes entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS and Free Voice Add-On VAS (if     applicable) are prorated according to bill cycle. Customers who sign up or recontract for any Biz+ SIM Only 1-Year Plan via StarHub SMB online store will also be eligible to receive the following “premium”: FairPrice Gift Vouchers amounting to $50.
    (2) For customers who sign up via other channels: Customers who sign up or recontract for any Biz+ SIM Only 1-Year Plan via channels other than StarHub SMB online store will enjoy waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only), as well as:
        (i) free Caller Number Display, International Roaming and IDD0018 subscription;
        (ii) promotional monthly subscription of $22.50, $43.50 and $96 for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively;
        (iii) Free Data Add-On VAS of 25GB 
        for the first 12 continuous months only. Thereafter, prevailing rates will apply (for paragraphs (i) – (ii)) and the VAS will cease (for paragraph (iii)). The data will revert to the plan’s original data entitlement respectively. Any excess usage at any time will     be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle. 
  5. Biz+ SIM Only No Contract Plan Promotion is valid for customers who sign up or recontract for any Biz+ SIM Only No Contract Plan. Different promotional offerings apply depending on whether customers are signing up or recontracting via StarHub SMB online store or via other channels: 
    (1) StarHub SMB online store: Customers who sign up or recontract for any Biz+ SIM Only No Contract Plan via StarHub SMB online store will enjoy waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only), as well as:
        (i) free Caller Number Display subscription; 
        (ii) monthly credit rebate: promotional monthly subscription of $24, $46.40 and $102.40 (after rebate) for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively;
        (iii) Free Data Add-On VAS of 20GB.
        Paragraph (ii) shall apply for the duration of customer’s subscription to the Biz+ SIM Only No Contract Plan. Paragraphs (i) and (iii) shall apply for the first 12 continuous months or the duration of customer’s subscription to the Biz+ SIM Only No Contract     Plan, whichever ends sooner. If customer continues the subscription after the first 12 continuous months: (a) prevailing rates will apply (for paragraph (i)) and the VAS will cease (for paragraph (iii)); and (b) the data entitlement will revert to the plan’s     original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle. 
    (2) For customers who sign up via other channels: Customers who sign up or recontract for any Biz+ SIM Only No Contract Plan via channels other than StarHub SMB online store will enjoy waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70 (for recontracting customers only), as well as:
        (i) free Caller Number Display subscription; 
        (ii) monthly credit rebate: promotional monthly subscription of $25.50, $49.30 and $108.80 (after rebate) for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively;
        (iii) Free Data Add-On VAS of 20GB.
        Paragraph (ii) shall apply for the duration of customer’s subscription to the Biz+ SIM Only No Contract Plan. Paragraphs (i) and (iii) shall apply for the first 12 continuous months or the duration of customer’s subscription to the Biz+ SIM Only No Contract     Plan, whichever ends sooner. If customer continues the subscription after the first 12 continuous months: (a) prevailing rates will apply (for paragraph (i)) and the VAS will cease (for paragraph (iii)); and (b) the data entitlement will revert to the plan’s     original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle.
  6. For early recontracting (i.e. recontracting between the 13th and 21st month of customer’s mobile contract): 
    (1) an early recontract fee (ERF) of $400 is applicable if recontracting from Biz+ Premium and Biz+ Lite plans;
    (2) an early recontract fee (ERF) of $300 is applicable if recontracting from other types of mobile plans. 
  7. If any premium is offered by StarHub: 
    (1) StarHub may either (i) require customer to redeem the applicable premium(s) in accordance with such processes, terms and conditions as StarHub may notify to customer; or (ii) provide and/or send out the applicable premium(s) at such time as StarHub may determine in its sole and absolute discretion; 
    (2) StarHub reserves the right to replace the premium(s) with other item(s)/premium(s) of equal or lower value; and
    (3) all premiums are subject to availability;
    (4) premiums are not available at StarHub Shops. 
  8. All handsets and free accessories are subject to availability. 
  9. These Promotions are not valid with handset vouchers and/or any other promotions and/or discounts.
  10. In addition to these terms and conditions, StarHub's prevailing Business General Terms and Conditions and applicable Service Specific Terms and Conditions available at www.starhub.com (incorporated by reference) apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of the applicable terms and conditions without prior notice at StarHub's absolute discretion. Participation in any of these promotions shall constitute acceptance of all these term and conditions and any amendments thereof. 

Business Mobile Promotions – Recontract (For existing customers only)

  1. This Promotion is valid until 30 September 2020, unless otherwise notified by StarHub.
  2. To be eligible for this Promotion, applicants must be small, medium-sized companies, businesses or partnership (SMEs) registered with Accounting and Corporate Regulatory Authority of Singapore. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub. Applications are subject to StarHub's approval and credit checks and StarHub reserves the right to decline any application.
  3. Biz+ 2-Year Plan Recontract Promotion is valid for existing mobile customers of StarHub who recontract for any Biz+ 2-Year Plan. Different promotional offerings apply depending on whether customers are recontracting via StarHub SMB online store or via other channels:
    (a) StarHub SMB online store: Customers who recontract for any Biz+ 2-Year Plan via StarHub SMB online store will enjoy handset discount (exact amount to be notified by StarHub), waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70, as well as: br> (i) free Caller Number Display, International Roaming, IDD 018 and Biz+ SmartSupport subscriptions;
    (ii) promotional monthly subscription rate (exact amount to be notified by StarHub);
    (iii) Free Data Add-On VAS of 25GB; for the first 24 continuous months only. Thereafter, prevailing rates will apply (for paragraphs (i)-(ii)) and the VAS will cease (for paragraph (iii)). The data entitlement will revert to the plan’s original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle. Customers who recontract for any Biz+ 2-Year Plan via StarHub SMB online store will also be eligible to receive certain "premium(s)" as applicable: (i) For customers purchasing a Samsung Galaxy Note20 5G or Samsung Galaxy Note20 Ultra 5G with the Biz+ 2-Year Plan: Fairprice Gift Vouchers amounting to $30 and Future of Work bundle which consists of Samsung 24" LED monitor, Targus USB-C Multiport Adaptor, Bluetooth Keyboard and Wireless mouse
    (ii) For other customers: FairPrice Gift Vouchers amounting to $30.

  4. (b) For customers who sign up via other channels: Customers who recontract for any Biz+ 2-Year Plan via channels other than StarHub SMB online store will enjoy handset discount (exact amount to be notified by StarHub), waiver of SIM card activation fee of $37.40, waiver of voice plan service charge of $10.70, waiver of recontract administrative fee of $10.70, as well as:
    (i) free Caller Number Display, International Roaming, IDD0018 and Biz+ Smart Support subscriptions;
    (ii) promotional monthly subscription rate (exact amount to be notified by StarHub);
    (iii) Free Data Add-On VAS of 25GB; for the first 24 continuous months only. Thereafter, prevailing rates will apply (for paragraph (i)-(ii)) and the VAS will cease (for paragraph (iii). The data entitlement will revert to the plan’s original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle. Customer who recontract for any Biz+ 2-Year Plan via channels other than StarHub SMB online store will also be eligible to receive the following "premium" if they purchase a Samsung Galaxy Note20 5G or Samsung Galaxy Note20 Ultra 5G with the Biz+ 2-Year Plan: Future of Work bundle which consists of Samsung 24" LED monitor, Targus USB-C Multiport Adaptor, Bluetooth Keyboard and Wireless mouse.
  5. Recontract Vouchers: Unutilised amount will be forfeited. The use of vouchers cannot be stacked with other promotions or discounts unless otherwise stated. Vouchers are no transferable or exchangeable for cash.
  6. For early recontracting (i.e. recontracting between the 13th and 21st month of customer's mobile contract):
    (1) an early recontract fee (ERF) of $400 is applicable if recontracting from Biz+ Premium and Biz+ Lite plans;
    (2) an early recontract fee (ERF) of $300 is applicable if recontracting from other types of mobile plans.
  7. $500 handset voucher is provided for recontract to this promotion from an XL plan (voucher must be applied to offset the ERF (if applicable) before being used for handset purchase.
  8. If any premium is offered by StarHub:
    (1) StarHub may either (i) require customer to redeem the applicable premium (s) in accordance with such processes, terms and conditions as StarHub may notify to customer; or (ii) provide and/or send out the applicable premiums (s) at such time as StarHub may determine in its sole and absolute discretion;
    (2) StarHub reserves the right to replace the premium (s) with other item (s)/ premiums (s) of equal or lower value;
    (3) all premiums subject to availability;and
    (4) premiums are not available at StarHub Shops.
  9. All handsets and free accessories are subject to availability.
  10. This Promotion is not valid with handset vouchers (apart from the handset vouchers referred to in paragraph 5 above) and/or any other promotions and/or discounts.
  11. In addition to these terms and conditions, StarHub's prevailing Business General Terms and Conditions and applicable Service Specific Terms and Conditions available at www.starhub.com (incorporated by reference) apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of the applicable terms and conditions without prior notice at StarHub's absolute discretion. Participation in any of these promotions shall constitute acceptance of all these terms and conditions and any amendments thereof.
  12. All prices stated are inclusive of 7% GST.

Business Fibre TV Promotions

  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub’s approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  5. This Promotion is valid until 30 June 2020 unless otherwise notified by StarHub.
  6. All lines/plans/services subscribed under this Promotion are subject to minimum 24 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.
  7. Early termination and downgrade charges shall apply in the event of any premature termination.
  8. StarHub’s prevailing rates shall apply upon the expiry of this Promotion.
  9. One-time charge for StarHub Fibre TV Truckroll is at $53.50 per address per trip.
  10. Promotion is not valid with any other StarHub TV promotions or discounts.
  11. Basic pack is not required on the featured business packs.
  12. Promotion is only applicable to new StarHub TV customers with new/existing Business Fibre Broadband (NGNBN) subscription.
  13. For customers without existing StarHub Business Fibre Broadband (NGNBN) subscription are required to sign up to a StarHub Business Fibre Broadband plan.
  14. All prices stated are inclusive of 7% GST.
  15. In addition to these Terms & Conditions, StarHub’s prevailing business general and applicable service specific Terms & Conditions apply.
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  17. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

Productivity Promotion - Microsoft 365 Business

  1. Applicants must be a small and medium-sized company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this promotion.
  2. Applications are subject to StarHub’s approval and credit checks.
  3. StarHub reserves the right to decline any application.
  4. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  5. A minimum contractual period of 12 continuous months is required (“Minimum Period of Service”).
  6. Early termination and downgrade charges shall apply in the event of any premature termination.
  7. This Promotion is valid until 31 July 2020 unless otherwise notified by StarHub and not valid with any other promotions or discounts.
  8. Available for new customer sign-ups who are not on any Microsoft 365 contract.
  9. Offer is not valid with Enterprise discount schemes or any other promotions or discounts.
  10. StarHub’s prevailing rates shall apply upon the expiry of this promotion.
  11. PSG Subsidy: Please refer to www.starhub.com/business/promotions/microsoft-teams/terms-and-conditions.html
  12. In addition to these Terms & Conditions, StarHub’s prevailing business general and applicable service specific Terms & Conditions apply.
  13. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.
  14. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

Smart Engagement Promotion - 

  1. This Promotion is valid until 31 July 2020.
  2. Applicants must be small, medium-sized companies, businesses or partnerships (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  3. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  4. Applicants must be first-time candidates for Smart Engagement.
  5. Applications are subject to StarHub’s approval and credit checks. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  6. All lines/plans/services subscribed under this Promotion are subject to minimum 12 months’ service contract commitment (“Minimum Period of Service”) unless otherwise stated.
  7. Early termination shall apply in the event of any premature termination.
  8. StarHub’s prevailing rates shall apply upon the expiry of this Promotion. All prices stated are inclusive of 7% GST.
  9. For detailed promotion Terms & Conditions, please refer to www.starhub.com/business/promotnc. StarHub reserves the right to amend, suspend, withdraw or terminate,whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice at StarHub’s absolute discretion.
  10. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof. 
  11. In addition to these Terms & Conditions, StarHub’s prevailing Business General Terms & Conditions and applicable Service Specific Terms & Conditions available at www.starhub.com (incorporated by reference) apply.

BCP Package Promotion for Managed Services with Mitel MiCollab solutions

1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.

2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.

3. Applications are subject to StarHub’s approval and credit checks.

4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.

5. Promotion is valid until 31 Dec 2020 unless otherwise notified by StarHub.

6. Promotion is applicable to new sign-ups only.

7. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.

8. All lines/plans/services subscribed under this Promotion are subject to minimum 36 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.

9. StarHub’s prevailing rates shall apply upon the expiry of this Promotion.

10. Early termination and downgrade charges shall apply in the event of any premature termination.

11. All prices stated are exclusive of 7% GST.

12. In addition to these terms and conditions, StarHub’s prevailing Business General and applicable Service Specific Terms & Conditions apply.

13. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.

14. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof

BCP Package Promotion for Managed Services with Cisco Meraki

1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.

2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.

3. Applications are subject to StarHub’s approval and credit checks.

4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.

5. Promotion is valid until 24 July 2020 unless otherwise notified by StarHub.

6. Promotion is applicable to new sign-ups only.

7. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.

8. All lines/plans/services subscribed under this Promotion are subject to minimum 36 months' service contract commitment (“Minimum Period of Service”) unless otherwise stated.

9. StarHub’s prevailing rates shall apply upon the expiry of this Promotion.

10. Early termination and downgrade charges shall apply in the event of any premature termination.

11. All prices stated are exclusive of 7% GST.

12. In addition to these terms and conditions, StarHub’s prevailing Business General and applicable Service Specific Terms & Conditions apply.

13. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub’s absolute discretion.

14. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof