Terms & Conditions - Business Promotions

 

Dynamic Business Fibre Broadband Promotion ("Promotion")
  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for the Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub's approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under the Promotion.
  5. The Promotion is valid during promotion period as notified by StarHub.
  6. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  7. All Dynamic Fibre Broadband lines/plans/services subscribed under the Promotion are subject to minimum 24 months' service contract commitment ("Minimum Period of Service") unless otherwise stated.
  8. StarHub's prevailing rates shall apply upon the expiry of the Promotion.
  9. Early termination and downgrade charges shall apply in the event of any premature termination prior to the expiry of the Minimum Period of Service.
  10. The Promotion includes free standard router rental and installation for Dynamic Fibre Broadband.
  11. Customers who sign up for new Dynamic Fibre Broadband plan may be eligible to receive certain "premium(s)" if applicable, while stocks last:

    If applicable, premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  12. Customers who re-contract Dynamic Fibre Broadband plan with Broadband Shield VAS may be eligible to receive certain "premium(s)" if applicable, while stocks last:

    If applicable, premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  13. Broadband Shield / Broadband Shield+: Broadband Shield and the Broadband Shield+ are value-added services (VAS) supplied in conjunction with Dynamic Fibre Broadband plans. FREE Broadband Shield is only applicable to new or re-contracting customers who purchase any Dynamic Fibre Broadband plans. Promotion price of $5.10/month (U.P. $10.90/month) for Broadband Shield+ is only applicable to new or re-contracting customers who purchase Dynamic Fibre Broadband plans. Promotion rates are valid throughout the contract period, prevailing rates shall apply upon contract expiry. Existing customers on any Dynamic Fibre Broadband plans can purchase Broadband Shield+ at $10.90/month unless otherwise stated.
  14. All prices stated are inclusive of 9% GST.
  15. In addition to these terms and conditions, StarHub's prevailing Business General and applicable Service Specific Terms & Conditions apply.
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, the Promotion and/or any of these Terms & Conditions without prior notice and at StarHub's absolute discretion.
  17. Participation in the Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

 

Switched Ethernet Promotions
  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub's approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  5. Promotion is valid during promotion period as notified by StarHub.
  6. Promotion is applicable to new sign-ups only.
  7. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  8. All lines/plans/services subscribed under this Promotion are subject to minimum 36 months' service contract commitment ("Minimum Period of Service") unless otherwise stated.
  9. StarHub's prevailing rates shall apply upon the expiry of this Promotion.
  10. Early termination and downgrade charges shall apply in the event of any premature termination.
  11. Promotion includes free standard router rental and installation for Static Fibre Broadband.
  12. All prices stated are inclusive of 9% GST.
  13. In addition to these terms and conditions, StarHub's prevailing Business General and applicable Service Specific Terms & Conditions apply.
  14. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub's absolute discretion.
  15. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

 

Dynamic Fibre Broadband with SmartUC Promotion ("Promotion")
  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for the Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub's approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under the Promotion.
  5. The Promotion is valid during promotion period as notified by StarHub.
  6. StarHub will use its reasonable endeavours to meet a provisioning lead-time of 14 working days subject always to availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  7. All Dynamic Fibre Broadband with SmartUC lines/plans/services subscribed under the Promotion are subject to minimum 24 months' service contract commitment ("Minimum Period of Service") unless otherwise stated.
  8. StarHub's prevailing rates shall apply upon the expiry of the Promotion.
  9. Early termination and downgrade charges shall apply in the event of any premature termination prior to the expiry of the Minimum Period of Service.
  10. The Promotion includes free standard router rental and installation for Dynamic Fibre Broadband.
  11. Customers who sign up for new Dynamic Fibre Broadband with SmartUC plan will be eligible to receive certain "premium(s)" as applicable, while stocks last:

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  12. Customers who re-contract to the Dynamic Fibre Broadband with SmartUC plan with Broadband Shield VAS will be eligible to receive certain "premium(s)" as applicable, while stocks last:

    The applicable premium(s) will be provided and/or sent out after successful broadband installation or such other time as StarHub may determine in its sole and absolute discretion. StarHub reserves the right to replace the premium(s) with other item(s)/ premium(s) of equal or lower value.

  13. Broadband Shield / Broadband Shield+: Broadband Shield and the Broadband Shield+ are value-added services (VAS) supplied in conjunction with Dynamic Fibre Broadband with SmartUC plans. FREE Broadband Shield is only applicable to new or re-contracting customers who purchase any Dynamic Fibre Broadband with SmartUC plans. Promotion price of $5.10/month (U.P. $10.90/month) for Broadband Shield+ is only applicable to new or re-contracting customers who purchase Dynamic Fibre Broadband with SmartUC plans. Promotion rates are valid throughout the contract period, prevailing rates shall apply upon contract expiry. Existing customers on any Dynamic Fibre Broadband with SmartUC plans can purchase Broadband Shield+ at $10.90/month unless otherwise stated.
  14. All prices stated are inclusive of 9% GST.
  15. In addition to these Terms & Conditions, StarHub's prevailing Business General and applicable Service Specific Terms & Conditions apply.
  16. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this Promotion and/or any of these Terms & Conditions without prior notice and at StarHub's absolute discretion.
  17. Participation in this Promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

 

Business Wireless Broadband (4G) Promotions
  1. Applicants must be a small and medium-sized company, business or partnership (SMEs) registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this Promotion.
  2. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  3. Applications are subject to StarHub's approval and credit checks.
  4. StarHub reserves the right to determine the eligibility of each sign-up under this Promotion.
  5. Promotion is valid during promotion period as notified by StarHub.
  6. Promotion is applicable to new and re-contract sign-ups and with a Minimum Period of Service of 24 months.
  7. Promotion includes free router rental for the Minimum Period of Service.
  8. Early termination and downgrade charges shall apply in the event of any premature termination.
  9. Promotion is not valid with any other promotions and/or discounts.
  10. StarHub's prevailing rates shall apply upon the expiry of this promotion.
  11. StarHub will use its reasonable endeavours to meet an estimated provisioning lead-time of 7 working days, subject always to availability of resources and the procurement of all relevant approvals.
  12. Actual bandwidth and speed are dependent on a combination of factors, including mobile equipment, software used, Internet traffic, and destination server.
  13. Network Management Rules apply.
  14. All prices stated are inclusive of 9% GST.
  15. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub's absolute discretion.
  16. In addition to these Terms & Conditions, StarHub's prevailing business General Terms & Conditions and applicable Service Specific Terms & Conditions available at www.starhub.com, incorporated by reference, shall apply.
  17. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.

 

Business Mobile Promotions (For new and existing customers)
  1. This Promotion is valid during promotion period as notified by StarHub.
  2. To be eligible for this Promotion, applicants must be small, medium-sized companies, businesses or partnerships (SMEs) registered with Accounting and Corporate Regulatory Authority of Singapore. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub. Applications are subject to StarHub's approval and credit checks and StarHub reserves the right to decline any application.
  3. Biz+ 2-Year Plan Promotion is valid for customers who sign up or recontract for any Biz+ 2-Year Plan.
    1. Customers who sign up or recontract for any Biz+ 2-Year Plan will enjoy handset discount for Biz+ Lite, Biz+ Value, Biz+ Premium and Biz+ Pro plans, waiver of SIM card activation fee, waiver of voice plan service charge, waiver of recontract administrative fee  (for recontracting customers only)
    2. Caller Number Display, International Roaming, IDD018 and Biz+ Smart Support subscriptions are free on promotional basis for 24 months; prevailing recurring rates apply thereafter.
    3. Monthly subscription (without GST) of $52, $78, $99 and $222 for Biz+ Lite, Biz+ Value, Biz+ Premium and Biz+ Pro plans respectively are on promotional basis; prevailing rates shall apply upon expiry of the Promotion.
    4. The Free Data, SMS, Mins Add-On VAS is prorated according to bill cycle. Free Data add-On VAS, Free Voice add-on VAS, Free SMS add-on will cease after first 24 months only. The entitlement will revert to the plan's original entitlement Thereafter, prevailing rates will apply for excess usage.
    5. Data, SMS and Voice Upsize is free for first 24 months only; monthly recurring charges apply for each of the Upsize VAS after the first 24 months.
    6. To purchase additional Upsize VASes of their desired choice on plans that comes with promotional Upsize VASes, the free Upsize VAS will have to be removed and forfeited. No rebate/refunds can be claimed for the removed VASes.
    7. Different promotional offerings may apply depending on whether customers are signing up or recontracting via StarHub SMB online store or via other channels, solely at discretion of StarHub.
  4. Biz+ SIM Only 1-Year Plan Promotion is valid for customers who sign up or recontract for any Biz+ SIM Only Plan
    1. Customers who sign up or recontract for any Biz+ SIM Only 1-Year Plan will enjoy waiver of SIM card activation fee, waiver of voice plan service charge, waiver of recontract administrative fee (for recontracting customers only)
    2. Caller Number Display, International Roaming and IDD018 subscriptions are free on promotional basis for 12 months; prevailing recurring rates apply thereafter.
    3. Monthly subscription (without GST) of $23, $35 and $52 for Biz+ Lite, Biz+ Premium and Biz+ Pro plans respectively are on promotional basis; prevailing rates shall apply upon expiry of the Promotion.
    4. The Free Data, SMS, Mins Add-On VAS is prorated according to bill cycle. Free Data add-On VAS, Free Voice add-on VAS, Free SMS add-on will cease after first 12 months only. The entitlement will revert to the plan's original entitlement Thereafter, prevailing rates will apply for excess usage.
    5. Data, SMS and Voice Upsize is free for first 12 months only; monthly recurring charges apply for each of the Upsize VAS after the first 12 months.
    6. Different promotional offerings may apply depending on whether customers are signing up or recontracting via StarHub SMB online store or via other channels, solely at discretion of StarHub.
  5. Starter 4G Plan
    1. Starter 4G SIMO 1-Year Plan
      1. Customers who sign up Starter 4G SIM Only 1-Year Plan will enjoy waiver of SIM card activation fee and waiver of voice plan service charge.
      2. Caller Number Display, International Roaming and IDD018 subscriptions are free on promotional basis for 12 months; prevailing recurring rates apply thereafter.
      3. Monthly subscription (without GST) of $20 are on promotional basis; prevailing rates shall apply upon expiry of the Promotion.
      4. The Free Data, SMS, Mins Add-On VAS is prorated according to bill cycle. Free Data add-On VAS, Free Voice add-on VAS, Free SMS add-on will cease after first 12 months only. The entitlement will revert to the plan's original entitlement Thereafter, prevailing rates will apply for excess usage.
      5. Data, SMS and Voice Upsize is free for first 12 months only; monthly recurring charges apply for each of the Upsize VAS after the first 12 months.
      6. Different promotional offerings may apply depending on whether customers are signing up via StarHub SMB online store or via other channels, solely at discretion of StarHub.
  6. Biz+ SIM Only No Contract Plan Promotion is valid for customers who sign up for any Biz+ SIM Only No Contract Plan.
    1. Customers who sign up for any Biz+ SIM Only No Contract Plan will enjoy waiver of SIM card activation fee and waiver of voice plan service charge
    2. Free Caller Number Display subscription applicable for 12 months; thereafter prevailing rates apply.
    3. Free Data, SMS, Mins Add-On VAS is prorated according to bill cycle. Free Data add-On VAS, Free Voice add-on VAS, Free SMS add-on will cease after first 12 months or the duration of customer's subscription to the Biz+ SIM Only No Contract Plan, whichever ends sooner.
    4. The entitlement will revert to the plan's original entitlement Thereafter, prevailing rates will apply for excess usage.
  7. Biz+ MaxMobile Plan Promotion is valid for customers who sign up for any Biz+ MaxMobile Plan through SMB Online Store and other channels. Promotion is not applicable for recontract through any channels.

    (1) Customers who sign up for any Biz+ MaxMobile Plans will enjoy waiver of SIM card activation fee, as well as; (i) promotional monthly subscription for Biz+ MaxMobile (7GB) and Biz+ MaxMobile (12GB) plans; (ii) Free Data Add-On Value Added Services ("VAS") for Biz+ MaxMobile (7GB) and Biz+ MaxMobile (12GB) for the first 24 continuous months only. Thereafter, prevailing rates will apply, and the VAS will cease. The data entitlement will revert to the plan's original data entitlement. Any excess usage at any time will be charged at prevailing rates. The Free Data Add-On VAS is prorated according to bill cycle Excess local data charges will be charged. Early Termination Charges apply.

  8. For early recontracting (i.e. recontracting between the 13th and 21st month of customer's mobile contract):
    1. an early recontract fee (ERF) of $400 is applicable if recontracting from Biz+ Premium, Biz+ Value and Biz+ Lite plans;
    2. an early recontract fee (ERF) of $300 is applicable if recontracting from other types of mobile plans.
  9. If any premium is offered by StarHub:
    1. StarHub may either (i) require customer to redeem the applicable premium(s) in accordance with such processes, terms and conditions as StarHub may notify to customer; or (ii) provide and/or send out the applicable premium(s) at such time as StarHub may determine in its sole and absolute discretion;
    2. StarHub reserves the right to replace the premium(s) with other item(s)/premium(s) of equal or lower value; and
    3. all premiums are subject to availability
    4. (4) premiums are not available at StarHub Shops.
  10. All handsets and free accessories are subject to availability.
  11. These Promotions are not valid with handset vouchers and/or any other promotions and/or discounts.
  12. In addition to these terms and conditions, StarHub's prevailing Business General Terms and Conditions and applicable Service Specific Terms and Conditions available at www.starhub.com (incorporated by reference) apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of the applicable terms and conditions without prior notice at StarHub's absolute discretion. Participation in any of these promotions shall constitute acceptance of all these term and conditions and any amendments thereof.

 

Business Mobile Promotions – Recontract (For existing customers only)
  1. This Promotion is valid during promotion period as notified by StarHub.
  2. To be eligible for this Promotion, applicants must be small, medium-sized companies, businesses or partnership (SMEs) registered with Accounting and Corporate Regulatory Authority of Singapore. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub. Applications are subject to StarHub's approval and credit checks and StarHub reserves the right to decline any application.
  3. Biz+ 2-Year Plan Recontract Promotion is valid for existing mobile customers of StarHub who recontract for any Biz+ 2-Year Plan.
  4. Recontract Vouchers: Unutilised amount will be forfeited. The use of vouchers cannot be stacked with other promotions or discounts unless otherwise stated. Vouchers are no transferable or exchangeable for cash.
  5. For early recontracting (i.e. recontracting between the 13th and 21st month of customer's mobile contract):
    1. an early recontract fee (ERF) of $400 is applicable if recontracting from Biz+ Premium, Biz+ Value, and Biz+ Lite plans;
    2. an early recontract fee (ERF) of $300 is applicable if recontracting from other types of mobile plans.
  6. If any premium is offered by StarHub:
    1. StarHub may either (i) require customer to redeem the applicable premium (s) in accordance with such processes, terms and conditions as StarHub may notify to customer; or (ii) provide and/or send out the applicable premiums (s) at such time as StarHub may determine in its sole and absolute discretion;
    2. StarHub reserves the right to replace the premium (s) with other item (s)/ premiums (s) of equal or lower value;
    3. all premiums subject to availability; and
    4. premiums are not available at StarHub Shops.
  7. All handsets and free accessories are subject to availability.
  8. This Promotion is not valid with handset vouchers (apart from the handset vouchers referred to in paragraph 5 above) and/or any other promotions and/or discounts.
  9. In addition to these terms and conditions, StarHub's prevailing Business General Terms and Conditions and applicable Service Specific Terms and Conditions available at www.starhub.com (incorporated by reference) apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of the applicable terms and conditions without prior notice at StarHub's absolute discretion. Participation in any of these promotions shall constitute acceptance of all these terms and conditions and any amendments thereof.
  10. All prices stated are inclusive of 9% GST.
 
Productivity Promotion - Microsoft 365 Business
  1. Applicants must be a small and medium-sized company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for this promotion.
  2. Applications are subject to StarHub's approval and credit checks.
  3. StarHub reserves the right to decline any application.
  4. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  5. A minimum contractual period of 12 continuous months is required ("Minimum Period of Service").
  6. Early termination and downgrade charges shall apply in the event of any premature termination.
  7. This Promotion is valid during promotion period as notified by StarHub and not valid with any other promotions or discounts.
  8. Available for new customer sign-ups who are not on any Microsoft 365 contract.
  9. Offer is not valid with Enterprise discount schemes or any other promotions or discounts.
  10. StarHub's prevailing rates shall apply upon the expiry of this promotion.
  11. In addition to these Terms & Conditions, StarHub's prevailing business general and applicable service specific Terms & Conditions apply.
  12. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms & Conditions without prior notice and at StarHub's absolute discretion.
  13. Participation in this promotion shall constitute acceptance of all these Terms & Conditions and any amendments thereof.