07 October 2008
Freedom from home fixed-line rates comes to StarHub TV/MaxOnline customers
Freedom from monthly
Freedom from fixed-line usage charges; and
Freedom from high IDD rates
Singapore, 7 October 2008 - StarHub, Singapore’s second largest info-communications provider, today announced that with immediate effect, StarHub’s residential voice service, Digital Voice Home (DV Home), is made available to its StarHub TV customers for free.
DV Home has been offered as a free value-added service to customers of MaxOnline Express, MaxOnline Premium or MaxOnline Ultimate service since 2005. It is now being extended to all StarHub TV customers as well.
Switching from their current residential fixed-line telephone service to StarHub's DV Home will give these customers a savings of more than $100 per year. This is because DV Home also comes with free unlimited outgoing calls to any local telephone number at any time of the day, which provides further savings for the DV Home household.
"StarHub's DV Home provides tremendous value and freedom from costs for our customers. More than 100,000 households have signed up for our DV Home service as we provide free monthly subscription, unlimited free incoming and outgoing calls to local numbers and significantly attractive IDD rates. With number portability, they can even keep their current home telephone number," said Mr Anil Nihalani, StarHub's Head of Mobile & Communications.
Besides these savings, customers who make frequent international calls to any of the following eight destinations - Australia (fixed), China, Malaysia, New Zealand (fixed), Thailand, Taiwan (fixed), UK (fixed) and USA - can enjoy unbeatable IDD rates at only $0.08 per minute. For overseas calls placed via StarHub IDD 018 service to other popular IDD destinations, DV Home users continue to enjoy Hubber rates which are up to a whopping 71% cheaper than published IDD rates.
"As the people in Singapore get increasingly concerned by rising costs, this enhancement is further testament to our commitment to provide value and savings to our customers," added Mr Nihalani.
To take up DV Home, StarHub TV or MaxOnline subscribers can either call StarHub's Subscription Sales Hotline at 1630, sign up electronically or visit any StarHub Shop. They can port in their current home phone number or get a brand new DV Home number. In addition, when customers take up the DV Home line, they can keep their phone number for life regardless of how many times they relocate within Singapore.
Further information on DV Home
All the customer needs is a voice-enabled cable modem (VeCM) or an Integrated Access Device (IAD) that works with StarHub's HubStation. Connected to the cable point found in homes throughout Singapore, the VeCM or HubStation with IAD allows a normal analogue phone to be plugged into the device and transmits voice signals.
The VeCM or IAD comes free for those who port in their existing telephone number from another network. This promotion is valid till 31 December 2008. Alternatively, the customer can purchase a VeCM or an IAD for a special price of $89.88 from any StarHub Shop.