• Disclosure

  • Disclosure

Embedding sustainable practices in every aspect of our business

Our Sustainability Framework

Our ambition is to create a better world enabled by digital solutions, while caring for our planet and its people. To achieve this goal, we have identified a framework comprising four key priorities.

Enabling a Digital Society

Innovating our products and services to provide seamless connectivity, and to safeguard the well-being of online users.

Material topics:
Innovation & Technology, Cybersecurity, Online Safety

Advancing Environmental Sustainability & Resilience
Minimising our environmental footprint while safeguarding against climate risks.


Material topics:
Climate Change,
Waste, Water Use

Embedding Responsible Business Practices
Exercising strong corporate governance and responsible business practices


Material topics:
Business Conduct & Ethics, Product Quality & Responsible Selling,
Suppy Chain Management

Caring for Our People & Communities
Supporting our employees and communities in reaching their full potential in an inclusive environment


Material topics:
Health & Safety
Equality, Diversity & Inclusion, Talent Management Investment in Communities

Supporting the United Nations SDGs

Adopted by the UN General Assembly in 2015, the Sustainable Development Goals (SDGs) represent an ambitious global agenda to achieve a sustainable future by 2030. The SDGs are universal, and countries are committed to sustainable development. We have identified 11 SDGs as our key focus of impact and has concentrated on specific targets within each goal to which we are able to make specific contributions.

Getting ahead of the curve with TCFD

We embarked on our Task Force on Climate-Related Financial Disclosure (TCFD) reporting journey in 2021, ahead of mandatory compliance requirements. The assessment of climate-related risks and opportunities under the TCFD framework will help us to anticipate and prepare for future climate events better. The disclosures provide stakeholders with forward-looking, useful information regarding our approach to managing climate risks. We will be conducting more detailed scenario analyses in 2022, to enhance and broaden our climate impact reporting.

StarHub’s Sustainability Report 2021

Since FY2011, StarHub has included fully-fledged Sustainability Reports in our Annual Reports.

Our sustainability report serves as a strong management tool to drive improvement and communication with stakeholders on our performance and enhance awareness on sustainability. It is through recognising and measuring our impact that we hope to expand on our current efforts and develop more ways through which we can minimise that impact for more sustainable operations.

Our sustainability report is prepared in line with the Global Reporting Initiative (GRI) Standards adopting more indicators from the latest GRI guidelines and following globally recognised frameworks such as UN SDGs, SASB, CDP and TCFD.

These endeavours enabled us to establish a baseline against which we could measure our future performance.

Read StarHub’s Sustainability and Annual Reports here.

For sustainability matters, please contact us at starhubcsr@starhub.com