Happy Welcome Pack
It is a welcome package with exclusive dining and lifestyle perks for our new StarHub CIS subscribers!
A customer who signs up for a NEW 2-year XS or above mobile plan under StarHub’s Corporate Individual Scheme (CIS) at any StarHub Shop, Exclusive Partner Outlet, Roadshow or StarHub CIS Online Store, will be eligible to receive a CIS Happy Welcome Pack.
We refresh our offers every 2 months so that our customers will be offered with a variety of perks. A customer will receive his/her respective CIS Happy Welcome Pack according to his/her date of sign-up. You could have received a different Welcome Pack from your friend/colleague because he/she has signed up during a different issue period.
An Electronic Direct Mailer (EDM) containing the redemption link will be sent to your email address that you provided at point of sign-up within 10 working days.
A reminder EDM containing your unredeemed offers will also be sent to you either 30 days after the first EDM sent or 15 days before the expiry of the offers, which is earlier.
Yes, as long as you have provided a valid email address at point of sign-up, you will receive the redemption email to redeem your CIS Happy Welcome Pack.
You can forward to the redemption link to your family or friends. However, each offer can only be redeemed once.
Yes, the link to the redemption portal is unique to each customer.
Yes, the redeemed offers will be greyed out.
Each eligible customer who is offered the CIS Happy Welcome Pack must redeem each offer by the expiry date stipulated by the relevant Participating Merchant, failing which the offer shall lapse.
Top 5 questions:
- 1. I am travelling overseas, how can I activate roaming or manage data?
- 2. How do I pay my bills online?
- 3. How do I check the speed of my broadband connection?
- 4. How do I check the balance on my prepaid card?
- 5. I am moving house, how do I migrate all of my StarHub services to the new residential address?