Terms & Conditions - Hotstar Promotion

 

1.             General

1.1          StarHub may run promotions for StarHub TV+, StarHub Postpaid Mobile, StarHub Prepaid Mobile and/or StarHub Broadband Services from time to time on terms and conditions to be prescribed by StarHub and under the terms below, StarHub is currently offering subscription to Hotstar subject to eligibility criteria and acceptance of additional terms as may be advised by Hotstar (“Promotion”).  Hotstar is a paid for subscription service with a usual retail price of S$69.98 (inclusive of GST) per year covered by us.  Retail price of Hotstar is subject to change at the sole discretion of Hotstar.

1.2        The terms and conditions for the Promotion is set out below (“Promotion Terms & Conditions”).

 

1.3          In addition to these Promotion Terms & Conditions, your subscription to StarHub TV+ Service is subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions for StarHub TV+ Services, StarHub Postpaid Mobile Services, StarHub Prepaid Mobile Services, StarHub Broadband Services, fair usage policies (as applicable) and any further terms and conditions that we may have agreed to from time to time. You may view our terms and conditions at http://www.starhub.com.

1.4          If there is any conflict or inconsistency between any provision of these Promotion Terms & Conditions, the Consumer General Terms & Conditions and Service Specific Terms & Conditions, the documents shall be construed in the following descending order of precedence:

a.     Promotion Terms & Conditions;

b.     Service Specific Terms & Conditions for StarHub TV+ Services, StarHub Post-Paid Mobile Services, StarHub Prepaid Mobile Services, StarHub Broadband Services, fair usage policies (as applicable); and

c.     Consumer General Terms & Conditions.

 

2.         For StarHub Indian+ customers :

2.1          For a limited period from 1 November 2020 until such time we may determine, all new and re-contracting StarHub TV+ residential customers who sign up or re-contract to Indian+ Pass with a 12- or 24-month contract, are eligible to access Hotstar for 12- or 24-month duration respectively (as applicable) of their Indian+ pass subscription (“Hotstar Access Period”).  

2.2          New or re-contracting customers who have successfully subscribed to Indian+ with 12- or 24- month contract will receive a unique Hotstar voucher code sent to your registered mobile number or email with StarHub.  For StarHub Indian+ customers with contract, the unique Hotstar voucher code may be sent within 24 hours of successful activation of Indian+.

 

3.             For StarHub Postpaid Mobile customers or StarHub Fibre Broadband customers :

3.1          From 12 November 2020 to 30 November 2020 only, the following new and re-contracting Mobile or new Fibre Broadband customers are eligible to access Hotstar for a 12-month duration, while stocks last.

3.2          New and re-contracting customers who sign up for any Mobile+ $65/$95/$155 2-year plan or 4G $25/$50 SIM Only 1-year plan only. Only valid for sign up or re-contract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.

3.3          New and re-contracting customers will receive a unique Hotstar voucher code sent to the new StarHub mobile number or mobile number that you recontracted within 24 hours from the time your mobile service order is completed.

3.4          If you have ported in your mobile number to StarHub, SMS with unique Hotstar voucher code will be sent to the ported in mobile number after the port in order has been completed.

3.5          New customers who sign up for 1Gbps or 2Gbps StarHub Fibre Broadband Service on a 2-year contract.

3.6          New customers will receive a unique Hotstar voucher code sent to your registered mobile number or email with StarHub within 24 hours from the time of successful subscription.

 

4.             For StarHub Prepaid customers :

4.1          From 12 November 2020 to 15 December 2020 only, all StarHub Prepaid customers who top up their StarHub Prepaid SIM with a minimum of $80 in a single transaction, are eligible to access Hotstar for a 12-month duration, while stocks last.

4.2          The unique Hotstar voucher code will be sent to the registered Prepaid number with StarHub within 24 hours.

 

5              Activation of Hotstar

5.1               Your Hotstar Access Period  will commence upon successful activation of Hotstar which must be completed by you in accordance with the activation process for the Hotstar service.

5.2          In order to access Hotstar as part of the Promotion, you must redeem the Hotstar voucher code by 31 December 2020 (or such other dates as may be notified by us) in accordance with the Hotstar Terms and Conditions.

5.3          Your Hotstar Access Period starts from the day you successfully redeemed your Hotstar voucher code on Hotstar which shall be no later than 31 December 2020  (or such other dates as may be notified by us). After redeeming your Hotstar voucher code, you are required to download the Hotstar application from the respective stores on supported platforms to sign into Hotstar.

5.4          Your Hotstar entitlement in one Indian+/ Mobile/ Broadband subscription is a maximum of one Hotstar subscription.

5.5          If you are eligible for multiple unique Hotstar voucher codes, you may redeem Hotstar access by nominating different mobile numbers.

5.6          You cannot transfer the unique Hotstar voucher code availed under this Promotion.  Each unique Hotstar voucher is made out to you specifically as StarHub customer and is not transferable to anyone else.

5.7          Lost or expired unique Hotstar voucher codes will not be refunded, replaced or extended. No correspondence, communication or claim will be entertained.

 

6              Additional Terms for the Promotions

6.1          By participating in the Promotion, you agree to the disclosure of your personal data in the manner set out in these Promotion Terms & Conditions and/or any other terms and conditions as maybe advised by Hotstar. Please contact StarHub only for queries related to (i) availing the Promotion and/or the eligibility criteria for the Promotion; (ii) activation or deactivation of the Hotstar Service as part of the Promotion; (iii) general billing enquiries related to the Promotions or your account. Once activated, your use of Hotstar service and the Hotstar application, including the features and functionality contained therein, will be subject to the Hotstar Terms of Use (https://www.hotstar.com/sg/terms-of-use) and Privacy Policy (https://www.hotstar.com/sg/privacy-policy) or such future URL as Hotstar may designate. 

6.2          This Promotion is only available until such date as we may determine and may be rescinded at anytime.

6.3          This Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.

6.4          Any standalone subscription to the Hotstar service cannot be substituted for the Promotion.

6.5          This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.

6.6          Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or external offers.

6.7          StarHub reserves the right to determine your entitlement to this Promotion, and StarHub/Hotstar may reject any application for Hotstar, at its sole discretion.

6.8          StarHub further reserves the right to revise any of these Promotion Terms & Conditions and/or the StarHub TV+ Service (including price plans), StarHub Post-paid Mobile Service, StarHub Pre-paid Mobile Service and/or StarHub Broadband Service at its sole discretion, at any time, without prior notice and without liability. Your use of the StarHub TV+ Service, StarHub Post-paid Mobile Service, StarHub Pre-paid Mobile Service and/or StarHub Broadband Service (as applicable) will constitute acceptance of these Promotion Terms and Conditions and the amendments thereof.

6.9          These Promotion Terms and Conditions shall be governed by the laws of Singapore and parties agree to be bound by and submit to the exclusive jurisdiction of the courts of Singapore.