Terms & Conditions -
AXS Lucky Draw



  1. This Promotion is open to all StarHub Prepaid customers who have used their NRIC/FIN/Passport number to register and activate their StarHub Prepaid SIM (“Customers”). Employees of AXS Pte Ltd (“AXS”) and StarHub Ltd (“StarHub”) is not eligible for the Lucky Draw as stated in Clause 6.
  2. The Promotion consists of a Lucky Draw. Promotion mechanics are as stated in Clause 5.
    • Lucky Draw Promotion to win $600 Shopping Voucher (“Lucky Draw”)


Promotion Period

  1.  The Promotion period is from 12 November 2020 to 31 December 2020, both dates inclusive (“Promotion Period”).


Participating Channels

  1. Only qualifying top-ups made by Customers on the following channels will be qualified in the Promotion (“Eligible Channels”).
    • AXS Station
    • AXS e-Station
    • AXS m-Station
    • DBS PayLah!
    • DBS iBanking
    • DBS M-Banking
    • DBS SMS Banking


Promotion Mechanics

  1. Each Customer earns the chance(s) based on the values top up to his/her StarHub Prepaid SIM card on the Eligible Channels during the Promotion Period.
    • Top up min. $10: 1 lucky draw chances
    • Top up $20 and above: 5 lucky draw chances
  2. Chances are accumulative throughout the Promotion Period.
  3. There is no limit to the number of chances the Customer may be eligible for during the Promotion Period.
  4. Chance(s) are non-transferable and cannot be combined with chance(s) accumulated by other Customer.
  5. There will be Ten (10) winners for the Lucky Draw. The prizes for the Lucky Draw shall be as follows (“Draw Prize”):
    • $600 Shopping Voucher
  6. Each winner will receive One (1) set of Prize. Each winner may only win One (1) Prize.
  7. Winners will be drawn within one month of the end of the Promotion Period and the winners will be selected at random by means of a computerized or electronic system.
  8. Winners will be notified via phone and post.
  9. The results of the Promotion will be announced on StarHub website.



  1. There is a total of 10 lucky draw prizes and 115,118 instant win prizes and prizes will be assigned on a random basis.
  2. Lucky Draw Prizes:
    • Samsung Galaxy Note10+ 256GB (2 winners)
    • Samsung Galaxy Tab A (10.1) (8 winners)
  3. Instant Win Prizes:
    • $3 7-Eleven Voucher (12,878 winners)
    • $3 GrabFood Voucher (16,667 winners)
    • $3 Golden Village Voucher (5,000 winners)
    • Toast Box Small Coffee/Tea (22,222 winners)
    • 100MB Local Data for 3 days (55,000 winners)
  4. The Winners acknowledge and agree that StarHub makes no warranty whatsoever as to the Prizes, including without limitation the availability, quality, fitness for purpose or the value of the gifts (if any).
  5. StarHub reserves the right to redistribute any unclaimed Prizes to other participants or donate any unclaimed Prizes to the Community Chest or any other approved charitable organization.
  6. The Prizes, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.
  7. StarHub reserves the right to replace any Prize with another of equal or higher value without prior notice.
  8. The Prizes may be subject to additional terms and conditions, and participants agree to comply with all terms and conditions applicable to the Prizes.


Collection of Draw Prize

  1. The winners shall collect the Draw Prize within the collection period and at the appointed venue specified by StarHub, and shall comply with any instructions specified by StarHub.  Neither AXS nor StarHub is liable for any payment or compensation should the Draw Prize be forfeited or is not collected.
  2. The winner must present the original copy of redemption letter and his/her identity card for collection of Draw Prize.
  3. raw Prizes are not transferable, redeemable or exchangeable for cash, credit or kind or other prizes. There will be no replacement for lost or stolen Draw Prizes.
  4. In the event a winner fails to collect a Draw Prize within the collection period and/or fails to comply with any other instruction or condition specified by AXS and/or StarHub, the Draw Prize may be forfeited at AXS’ and/or StarHub’s absolute discretion without any liability on the part of AXS and/or StarHub.
  5. Any unclaimed Draw Prize(s) within the given period will be forfeited without any liability on the part AXS and/or StarHub, and StarHub may donate any forfeited Draw Prize(s) to a charitable organization of StarHub’s choice.


General Terms and Conditions

  1. In the event that any prize incurs any tax liability, such tax is the sole responsibility of the winner.
  2. Actual prizes may differ from the images shown anywhere during the Promotion or in any communications or publications relating thereto. The Customer shall not have any right to make any claims or demands against AXS and/or StarHub in connection with such variances.
  3. AXS and/or StarHub reserve the right to disqualify an otherwise eligible Customer from winning a prize and/or substitute another Customer as a winner in the event that AXS and/or StarHub in its absolute discretion has reasonable grounds for believing that the particular Customer may have contravened, will contravene or has contravened any of these Terms and/or may bring AXS and/or StarHub into disrepute. In the event a prize has already been awarded to such a Customer, the prize must be returned to AXS and/or StarHub at the Customer’s cost and expense.
  4. AXS and/or StarHub reserve the right to substitute any prize with another prize of lower or equivalent value, whether of similar nature or otherwise without prior notice.
  5. For publicity purposes and to the extent permitted, AXS and/or StarHub reserve the right to use names and pictures/photographs of the winner(s) in any form of advertisement or promotional material without prior notice, or otherwise engage the winners in any form of publicity for AXS and/or StarHub.
  6. AXS and/or StarHub reserve the right to partially or completely cancel, terminate or suspend the Promotion for any reason without any liability whatsoever.
  7. AXS and StarHub’s decision on all matters pertaining to the Promotion are final and binding. No further correspondence regarding the Promotion, these Terms or any decision made by AXS and/or StarHub will be entertained. AXS and/or StarHub reserve its absolute right to determine an outcome and act as it deems fit in any dispute and/or issues relating thereto.
  8. AXS and/or StarHub shall not be liable to any person in any way for any loss or damage howsoever arising from or in connection with the Promotion and/or any of the prizes under any circumstances.
  9. AXS and/or StarHub reserve the right at any time and from time to time to amend these Terms and/or any of the instructions or explanations at its discretion without prior notice. Any such changes shall be binding and will take effect immediately upon such amendment. Participation in this Promotion shall constitute acceptance of these Terms and any amendment(s) thereof.


Personal Data Protection Act

  1. By participating in the Promotion, you have given your consent for AXS and StarHub to use and disclose your personal data collected from this Promotion, to contact you with regards to the Promotion (such as for verification of winners) and for marketing purposes as stated in Clause 15.