Terms & Conditions - $38,888 Prosperity Lucky Draw (“Lucky Draw”)


1. This Lucky Draw commences on 5 January 2019 to 22 February 2019, both dates inclusive (“Lucky Draw Period”).

2. Participants must be a StarHub customer with active subscription of StarHub products and services, and not have any outstanding bills with StarHub during the Lucky Draw Period and at the time of the draw.

3. Employees of StarHub, their immediate families, as well as StarHub’s commercial customers and bulk subscription customers, are not eligible to participate in this Lucky Draw.

Lucky Draw Mechanics

4. Participants will have to do the following during the Lucky Draw Period:

(i) Participants will have to redeem 100 StarHub Reward points (“Points”) for one (1) chance to participate in this Lucky Draw. All StarHub customers can participate multiple times in this Lucky Draw by redeeming 100 Points for one (1) chance each time. Each participant's usage of reward points will be deemed as full compliance and agreement to the terms and conditions of this Lucky Draw.

(ii) Participants who sign up or recontract to any StarHub product and service such as HomeHub, TV, Broadband and Mobile, or Qiang Dang Yu Le Pack will get a chance to participate in the Lucky Draw. Participants will only get one (1) chance regardless the number of products and services he or she has subscribed to.


5. At the end of the Lucky Draw Period, Winners will be picked from the eligible participants through a lucky draw (“Winners”).


6. Grand Prize: There will be one (1) Winner of the Grand Prize. The Grand Prize is a $8,888 cash cheque; and

Consolation Prize: There will be thirty (30) Winners of the Consolation Prize. Each Consolation Prize will be a $1,000 cash cheque (collectively, “Prizes”).

7. StarHub reserves the right to redistribute any unclaimed Prizes to other participants or donate any unclaimed Prizes to the Community Chest or any other approved charitable organization as solely determined by StarHub.

8. The Prizes, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.

9. StarHub reserves the right to replace any Prize with another of equal or higher value without prior notice.


10. Winners will be notified via mail by 15 March 2019.

11. The Prizes must be redeemed in accordance with the notification letter from StarHub.

12. If a Winner fails to collect the Prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be given or entertained under any circumstances. In such an event, StarHub shall be entitled to redistribute the unclaimed Prize(s) to the pool of reserve winners.

13. Each Winner shall also be required to sign an acknowledgement and release form prescribed by StarHub in respect of his or her receipt and use of the Prize, as a pre-condition to the Prize redemption.

Personal Data

14. StarHub will need to collect and use participants' personal data, as well as disclose their personal data to its partners, to facilitate their participation in the Lucky Draw. Such personal data may include without limitation a participant's name, telephone number, email address, personal identification or passport number, as well as his or her pictures, photographs or likeness.

15. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in their marketing, publicity or promotional materials at their sole discretion without notice to the participant or Winner or require any participant or Winner to appear in any form of marketing, publicity or promotional activities.

16. StarHub may also use participants’ personal data to conduct analysis on their use of StarHub products and services to help StarHub improve, review, develop and efficiently manage the products and services offered by StarHub.

17. By participating in this Lucky Draw, participants consent to StarHub’s and StarHub’s partners’ collection, use and disclosure of participants’ personal data for the purposes and in the manner described above.


18. StarHub's decisions on the Lucky Draw and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, an individual’s entitlement to participate in the Lucky Draw and a participant’s entitlement to the Prizes shall be subject to the sole discretion and final determination of StarHub.

19. StarHub is not responsible to any Winner for the redemption of the Prizes. StarHub shall not be liable to any Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner arising out of or in connection with the redemption of any Prize.

20. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in this Lucky Draw and continued use of StarHub products and services will constitute acceptance of these terms and conditions and any amendments thereof.

21. These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.