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  • How To Top Up Your
    StarHub Prepaid Card
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  • How To Top Up Your
    StarHub Prepaid Card

Yes! I want to sign up to GREEN Hubber Top-up Plan!


StarHub Mobile postpaid customer's particulars

Fields marked with * are mandatory.

Please provide at least one telephone number.

StarHub Prepaid mobile numbers (max. 3 nominations)

I hereby consent to the collection, use and/or disclosure by StarHub of my personal details above to contact and assist me in signing up for StarHub services. In view of personal data obligations, I understand and agree that all calls with StarHub are recorded for training, analytics and overall customer service enhancement purposes. I am aware that my online submission is subject to StarHub Mobile Postpaid sign-up eligibility checks and other terms and conditions apply. 


GREEN Hubber Top-up Plan Terms and Conditions

  1. StarHub Mobile postpaid customers are entitled to 3 StarHub Prepaid nominations. StarHub CableTV and/or MaxOnline customers are entitled to 3 StarHub Prepaid nominations. Customers who subscribe to all 3 services or to StarHub Mobile and CableTV/MaxOnline are entitled to 6 nominations in total
  2. No outstanding balance at point of nomination.
  3. Not applicable to Dial-up, IDD, iMail, Digital Voice, StarHub employees and commercial or business customers.
  4. Customers who have recently signed up for StarHub Mobile postpaid, CableTV and/or MaxOnline, please allow at least 7 days to elapse before you apply for the GREEN Hubber Top-up Plan so that we have your latest records in our system.
  5. The StarHub Prepaid mobile number must be active at point of nomination. Each StarHub Prepaid mobile number can only be nominated once at any point in time.
  6. Accounts that have been or are suspended will not be eligible for top-ups.
  7. The GREEN Hubber Top-up Plan will be cancelled when the StarHub customer terminates his/her last active service.
  8. Customers who wish to take up the GREEN Hubber Top-up Plan but do not own a StarHub Prepaid SIM will have to purchase a new StarHub Prepaid SIM at any StarHub Shop or Preferred Partners outlet.
  9. For first-time nominations, the first successful top-up will be processed within 5 working days of successful validation of nomination.
  10. Customers will automatically be billed $10 on the 19th of each calendar month for each StarHub Prepaid nomination. Monthly top-ups of $10 plus 100 free SMS will take place between the 20th and 24th of each month, starting from that same month.
  11. A confirmation letter will be sent to all StarHub Mobile postpaid, CableTV and/or MaxOnline customers who are first-time nominators. An SMS will be sent to notify the StarHub Prepaid mobile customer of the successful nomination and the $10 top-up plus 100 free SMS.
  12. Cancellation requests must be made by the 15th of the month in order not to be charged a top-up of $10 for that month. The top-up of $10 will not be refunded or pro-rated if the cancellation request is made after the 15th of the month
  13. The GREEN Hubber Top-up Plan will be billed together with the StarHub Mobile postpaid or CableTV and/or MaxOnline service. Requests for split bills will not be entertained.
  14. Customers will earn monthly StarHub Rewards Points under the GREEN Hubber Top-up Plan.
  15. StarHub reserves the right to change the terms and conditions, its pricing, packaging and plans at its discretion without prior notice.
  16. StarHub reserves the right to determine the eligibility of any customer request for this offer and to reject any customer request as it deems fit.