Terms & Conditions - Secret Home Offers


General Terms and Conditions:

  1. All prices stated are inclusive of 7% GST.
  2. Promotions are valid while stocks last or till 31 December 2017.


Google Wifi Terms and Conditions:

  1. Applicable to new and recontract customer at point of sign-up via a 24-month installment payment plan for Fibre Broadband plans.


Fibre Broadband Terms and Conditions:

  1. Fibre home broadband service is only available for fibre-ready and certified residential properties with a Termination Point within the property.
  2. Promotions are applicable to new or existing subscribers who are not on promotional contracts and do not have outstanding bills with StarHub.
  3. Promotion/Service Early Termination Charge is applicable in the event of home broadband service termination.
  4. Terms and Conditions apply for renewal of contract.
  5. An activation fee of $53.50 is chargeable for the activation of each new Home Broadband access.
  6. Limited to the installation of the Optical Network Terminal with the Wireless Router.
  7. For information on the Typical Speed Range of StarHub Home Broadband plans, please refer to starhub.com/typical-broadband-speed-plans.
  8. The actual bandwidth experienced is dependent on various factors such as hardware, software, signal strength of the WiFi connection, Internet traffic and destination server.


StarHub Mobile Terms and Conditions:

  1. For phone offers on other mobile service plans, please visit our retail outlets.
  2. A one-time SIM activation charge of $37.45 and a one-time mobile service charge of $10.70 for all new subscriptions to our mobile service voice plans will apply (for the main line).
  3. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  4. $200 off handset offer is only applicable to customers who sign up for a new line or retain their mobile number from another service provider and signing up for a new line with a 2-year contract on XS/S/M/L/XL mobile plan.
  5. $200 off handset offer is applicable for all handsets.
  6. Not applicable to customers on Corporate Individual Scheme (CIS) and business customers.
  7. Not applicable with mobile vouchers and other promotion unless otherwise stated.
  8. Other Mobile Terms and Conditions apply.