Terms and Conditions for 2016 $3888 Lucky Draw Contest (“Contest”)



  1. Eligibility
    1. This Contest commences on 1 July 2016 to 30 September 2016, both dates inclusive (“Contest Period”).
    2. Participants must be a new or recontracting customer on StarHub’s Corporate Individual Scheme (CIS) who signs up to a StarHub mobile 2-year 4G 3 or above plan at StarHub CIS online store, and not have any outstanding bills with StarHub during the Contest Period and at the time of the draw.
    3. Employees of StarHub, their immediate families, as well as commercial customers and bulk subscription customers, are not eligible to participate in this Contest.
  2. Contest Mechanics
    1. Participants will have to do the following during the Contest Period:
      1. Sign up for a 2-year 4G 3 and above line on the StarHub online store to be entitled 1 chance.
    2. At the end of the Contest Period, a Winner will be picked from the eligible participants through a lucky draw (“Winner”).
    3. Each eligible StarHub CIS mobile account owner will be entitled to participate more than once in the Contest. 
  3. Prizes
    Grand Prize.
    1. There shall be one (1) Winner of the Grand Prize, which comprises:
      1. $3888 travel voucher
  4. Collection
    1. The Winner will be notified via phone/email within 4 weeks after the Contest Period.
    2. The Prize must be redeemed in accordance with the notification letter from StarHub.
    3. If the Winner fails to collect the Prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.
    4. The Winner shall also be required to sign an acknowledgement and release form in respect of his or her use of the Prize, as a condition to his or her receipt of the Prize.
  5. Personal Data
    1. We will need to collect and use participants’ personal data, as well as disclose their personal data to our partners, to facilitate their participation in the Contest. Such personal data may include without limitation a participant’s name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.
    2. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in its marketing, publicity or promotional materials at StarHub's sole discretion without notice to the participant or Winner, or require any participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use your personal data to conduct analysis on your use of our products and services so as to help us improve, review, develop and efficiently manage the products and services offered to you.
    3. By participating in this Contest, you consent to our and our partners’ collection, use and disclosure of your personal data for the purposes and in the manner described above.
  6. Prizes
    1. The Winner can only use the voucher once. Unused credits will not be refunded. Travel is also subject to the successful application of the necessary entry visa, and subject to seat availability. Travel blackout dates apply at all times.
    2. The Winner shall be responsible for all travelling expenses, including but not limited to, expenditures, meals, drinks, transfers, laundry charges, activities, incidentals, taxes (including airport taxes and departure taxes), energy surcharges, gratuities, services charges, travel insurance and any and all other ancillary costs.
    3. The Winner acknowledges and agrees that StarHub makes no warranty whatsoever as to the Prize, including without limitation the availability, destinations, times, quality, fitness for purpose or the value of the flights, transport, goody bags or other gifts.
    4. StarHub shall not be deemed to be the seller or transferor of the Prize. The Prize shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the Prize (“Prize Terms”). Each Winner agrees to be bound by such Prize Terms.
    5. StarHub reserves the right to redistribute any unclaimed Prize to other participants or donate any unclaimed Prize to the Community Chest or any other approved charitable organization.
    6. The Prize, or any part thereof, shall not be transferable, exchangeable, redeemable or substituted for cash or other benefits.
    7. StarHub reserves the right to replace any Prize with another of equal or higher value without prior notice.
  7. Others
    1. StarHub's decisions on the Contest and the Winner shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Contest and any participant’s entitlement to the Prize shall be subject to the sole discretion and final determination of StarHub.
    2. StarHub is not responsible to any Winner for the redemption of the Prize. StarHub shall not be liable to the Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by the Winner arising out of or in connection with the redemption of any Prize.
    3. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in this Contest and continued use of StarHub mobile services will constitute acceptance of these terms and conditions and any amendments thereof.
    4. These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.