Terms & Conditions -
SME Prosperity Draw ("Lucky Draw")
16 January – 28 February 2018


1.    Eligibility

1.1.   The Lucky Draw is valid from 16 January 2018 to 28 February 2018, both dates inclusive (“Lucky Draw Period”).

1.2.   During the Lucky Draw Period, StarHub Business customers who fulfill conditions in Clause 2 below will qualify to enter the Lucky Draw (“Participant(s)”).


2.    Lucky Draw Mechanics

2.1.   Participant must be a small and medium-sized company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (“ACRA”) and sign up for or re-contract any of the following services on a 24-month minimum subscription period or longer during the Lucky Draw Period:


Number of chances
(Per line/ installation/ user)

Business Mobile Plan


MaxMobile Plan


Business Fibre Broadband (Dynamic or Static)


Business Wireless Broadband (4G)




SaaS (eShop Builder, ePayroll, Office365, Skype, Exchange)


2.2.   Each eligible Participant will be entitled to win only once in the Lucky Draw. Winners will be picked from all eligible Participants (“Winner(s)”).

2.3.   For bundled services, number of chances allocated will follow the guidelines set out below. Illustration:

·  Smart Office Suite consists of a Dynamic Fibre Broadband and a Business Mobile Plan, and is therefore entitled to 2 chances.

·  Dynamic Fibre Broadband with 2 SmartUC Fixed bundle will be entitled to 3 chances.

2.4.   The Lucky Draw is not applicable to persons subscribed under NRIC, Corporate Individual Scheme (CIS) or legal entities on Corporate Volume Discount.

2.5.   Participants must not have any outstanding bills with StarHub during the Lucky Draw Period and the StarHub services newly signed up or re-contracted by the Participants must not be cancelled at the time of the Lucky Draw.

2.6.   StarHub reserves the right to determine the eligibility of each Participant under this Lucky Draw and to disqualify any Participant without providing any reason.


3.    Prizes

3.1.   The following prizes have been allocated for the Lucky Draw:


Number of Winners

18 tickets for a 3-course sit down dinner onboard Royal Albatross Sail with drinks voucher (worth $4,050)


Samsung Galaxy Note 8 + DeX bundle (worth $1,398)


LG Bar Fridge & Samsung Convection Microwave (worth $528)


Samsung Galaxy J3 Pro (worth $298)


Nespresso Essenza Mini Lime Green & Aeroccino Bundle, with Nespresso coffee capsules (worth $278)


3.2.   The Winner acknowledges and agrees that StarHub makes no warranty whatsoever as to the prize, including without limitation the availability, times, quality, fitness for purpose or any other aspects of the prizes.

3.3.   Winners cannot choose the device specifications including (without limitation) color or internal memory.

3.4.   StarHub shall not be deemed to be the seller or transferor of the prize. The prize shall be subject to such other terms and conditions as may be imposed by the relevant sponsors, merchants and/or suppliers of the prize (“Prize Terms”). Each Winner agrees to be bound by such Prize Terms.

3.5.   The prizes, or any part thereof, are neither transferable nor exchangeable for cash, credits or otherwise. To the fullest extent allowable by law, StarHub shall not be responsible for any other consequences including but not limited to loss of life, injury to person and/or damage to property arising from or in connection with the redemption or use of the prizes.

3.6.   StarHub reserves the right to replace any prize with another item of equal or higher value without prior notice.

3.7.   All prizes that remain unclaimed beyond 6 June 2018 shall be forfeited. Any Winner whose prize has been forfeited hereunder shall not be entitled to any payment or compensation. Failure to respond to any notification from StarHub in relation to any prize won, or to provide any information or material required for the redemption/collection of any prize, shall be deemed to be a failure to claim such prize.

3.8.   StarHub reserves the right to redistribute any unclaimed prizes to other Participants or donate any unclaimed prizes to the Community Chest or any other approved charitable organization.


4.    Collection

4.1.   The Lucky Draw will take place 1 month after the Lucky Draw period at 67 Ubi Avenue 1 #05-01 StarHub Green Singapore 408942.

4.2.   The Winner will be notified via phone/email within 4 weeks after Lucky Draw.

4.3.   The prize must be redeemed in accordance with the notification letter from StarHub.

4.4.   If the Winner fails to collect the prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the prize, and no further correspondence will be entertained under any circumstances

4.5.   The Winner shall also be required to sign an acknowledgement and release form in respect of his or her use of the prize, as a condition to his or her receipt of the prize.

4.6.   StarHub and its partners reserve the right to use the names, entity names, pictures, photographs of any Participant or Winner or persons representing them in marketing, publicity or promotional materials at StarHub's sole discretion without notice to the Participant or Winner, or require any Participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use any personal data collected through the Lucky Draw to conduct analysis related to or derived from the Participant’s use of StarHub products and services so as to help StarHub improve, review, develop and efficiently manage the products and services offered to the Participants.

4.7.   By participating in this Lucky Draw, the Participant agrees and undertakes to StarHub that business contact information and/or all necessary consents from the relevant individuals to whom the personal data relates have been obtained for collection, use and disclosure by StarHub and such other third party as StarHub may consider necessary for the purposes and in the manner described above including to be contacted by phone, mail and/or email.


5.    Others

5.1.   StarHub's decisions on the Lucky Draw and the Winner shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the Lucky Draw and any Participant’s entitlement to the prize shall be subject to the sole discretion and final determination of StarHub.

5.2.   StarHub is not responsible to any Winner for the redemption of the prize. StarHub shall not be liable to the Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by the Winner arising out of or in connection with the redemption of any prize.

5.3.   StarHub’s prevailing business general and applicable service specific terms and conditions apply. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in the Lucky Draw and continued use of StarHub services will constitute acceptance of these terms and conditions and any amendments thereof.

5.4.   These terms and conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.