Frequently Asked Questions - iCloud

  1. What is the Apple iCloud free 1 month offer?
    Apple iCloud offer allows you to get your first month of storage free when you activate the premium storage plan with us. You can choose between three storage sizes: 50GB/200GB/2TB. Click here to upgrade your storage now! Vist https://www.starhub.com/business/promotions/terms-and-conditions.html for T&Cs.
  2. Who is eligible for the offer?
    Good News! This exclusive offer is available for customers that have not previously upgraded to the premium iCloud storage plans. Offer is applicable to Apple devices only.
  3. What is iCloud and what is Apple ID?
    iCloud securely stores your photos, videos, documents, music, apps, and more—and keeps them updated across all your devices. It lets you easily share your stuff with friends and family. Apple ID is the account you use to sign in to all Apple services. Find out more on Apple iCloud: https://support.apple.com/icloud
  4. I need help with my iCloud subscription. Who can help me?
    Please contact Apple at https://support.apple.com/icloud for assistance with your iCloud subscription. Customers can amend the storage plan at any time within the Apple device settings management: Settings > iCloud > Storage > Change Storage Plan.
  5. What happens after the free month ends?
    You will be charged automatically for the subsequent month subscription through the Apple’s payment service.