01 April 2008

Singapore, 4 January 2008 –Visitors to Singapore Changi Airport will now have access to wireless broadband services at all terminals as StarHub expands its WiFi deployment from Terminals 1 and 2, into Terminal 3 and the Budget Terminal. This means that visitors to the airport can connect wirelessly to the Internet using their WiFi-enabled laptop, PDA or handset at all public, transit and baggage claim areas of all terminals, including food & beverage outlets and airport lounges. As part of StarHub’s wireless broadband service enhancement, Wireless@SG services are also being offered at all terminals through StarHub’s partnership with QMax Communications.

This is a result of StarHub being awarded a new five-year contract by the Civil Aviation Authority of Singapore (CAAS) to expand and operate the wireless broadband network at Changi Airport.

CAAS’ Director of Airport Management, Mr Foo Sek Min, said, "Wireless broadband services are extremely popular with both Singaporeans and international travellers at Changi Airport. We hope that the provision of Wireless@SG services will enable more passengers to tap on the wireless broadband service throughout the main terminals and enhance the ‘Changi Experience’ for all travellers."

"We are very pleased that CAAS has chosen StarHub to provide and expand wireless broadband services at Changi Airport for another five years. This award underscores CAAS' confidence in our ability to provide a quality wireless broadband service that benefits local, international and enterprise users at the airport. StarHub is committed to taking wireless broadband services at Changi Airport to the next level and help maintain its reputation as an industry leading, innovative airport facility," said Mr Anil Nihalani, vice president, StarHub’s Mobile Services.

Free Wireless Broadband Service via Wireless@SG

Wireless@SG users can now get free access to the wireless broadband network in the airport by simply using their existing Wireless@SG User ID and password.

Wireless@SG, a wireless broadband programme developed by the Infocomm Development Authority of Singapore (IDA), is part of Singapore’s Next Generation National Infocomm Infrastructure initiative that gives users free wireless broadband access at most public areas at speeds of up to 512Kbps. Wireless@SG access has been available at Terminals 1 and 2 since 1 November 2007 and at Terminal 3 and the Budget Terminal from 1 January 2008.

StarHub’s Premium Wireless Broadband Service

Besides the free Wireless@SG service, StarHub will continue to offer Premium wireless broadband services of up to 2Mbps to StarHub customers as well as to customers of StarHub’s partners. The Premium service can be accessed as follows

  • All StarHub post-paid customers – mobile, broadband or cable TV - will continue to have FREE access to StarHub’s Premium wireless broadband service using their Hub ID and password.
  • Foreign travellers entering Singapore, can have access to the FREE Premium Wireless Broadband service at Singapore Changi Airport as well as all StarHub hotspots across the island, by roaming onto StarHub’s mobile network with their mobile handset, and dialling <*WIFI> (<*9434>) to receive their password. They can then login with their WiFi-enabled laptop or PDA using their mobile number (as User ID) and the new password.
  • StarHub’s Premium Wireless Broadband service is also available to international travellers with an existing WiFi account belonging to either one of the members of the Wireless Broadband Alliance ( www.wirelessbroadbandalliance.com ) or a wireless ISP with a roaming agreement with StarHub such as iPASS or Boingo. Prevailing charges will apply.
  • Other WiFi users requiring the Premium Wireless Broadband service access can opt to pay via credit card. Charges range from S$6 per half-hour to S$12 for two continuous hours.

For more information, visit www.starhub.com .