Terms & Conditions - Mobile Promotions

General mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $300 applies.
  4. Hub Club customers will get to enjoy the $200 Early Recontract waiver for one mobile line every 12 months.
  5. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  6. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Device discount promotion

  1. Promotion is valid till 17 Jul 2020.
  2. Sign up a new or recontract to a $55/$80/$110/$243 2-year plan to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms and Conditions apply.


FREE 20GB promotion on SIM Only plans (no contract)

  1. Promotion is valid till 17 Jul 2020.
  2. Only valid for sign-up or recontract via the StarHub Shops or Online Store. Not valid for change of plan via My StarHub App or Account.
  3. FREE extra 20GB local data every month is applicable for 12 consecutive months with sign-up to $25/$50/$80 SIM Only plans (no contract).
  4. Free 20GB is valid for the initial 12 months, thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilisation of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE data promotion on SIM Only 1-year plans

  1. Promotion is valid till 17 Jul 2020.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE extra 25GB/20GB/40GB local data every month is applicable for 12 consecutive months with sign-up to $25/$50/$80 SIM Only 1-year plans respectively.
  4. FREE extra 25GB/20GB/40GB is valid for the initial 12 months, thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilization of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 10GB promotion for 2-year plans

  1. Promotion is valid till 17 Jul 2020.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE extra 10GB local data every month is applicable for 24 consecutive months with sign-up to $55/$80/$110/$243 2-year plans.
  4. Free 10GB is valid for the initial 24 months, thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilization of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Bill rebate promotion for SIM Only 1-year plans

  1. Promotion is valid till 17 Jul 2020.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. $15 bill rebate every month is applicable for 12 consecutive months with sign-up to $50 SIM Only 1-year plan. Thereafter the plan will revert to $50 every month.
  4. $10 bill rebate every month is applicable for 12 consecutive months with sign-up to $80 SIM Only 1-year plan. Thereafter the plan will revert to $80 every month.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

FREE additional 900 outgoing minutes promotion

  1. Promotion is valid till 17 Jul 2020. 
  2. Only valid for sign up or recontract via the Starhub Shops or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to all new and re-contract customers who sign up for $25/$50/$80 SIM Only plans.
  4. Free additional 900 outgoing minutes is valid for the initial 12 months, thereafter, the outgoing minutes will revert to 800 outgoing minutes in addition to the plan original bundle.  800 outgoing minutes is chargeable at prevailing rate of $10/month after 12 months. 
  5. Excess voice charges are applicable upon utilization of plan bundle.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Monthly equipment instalment plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected devices (”Purchase Price”) over a period of 12 or 24 months on any $55/$80/$110/$243 2-year mobile plan.
  3. This payment option is not applicable to SIM Only plans, Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.


FREE 3 months Amazon Prime Membership promotion

  1. Promotion is valid till 10 Jul 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for 2-year $55/$80/$110/$243 mobile plans or $25/$50/$80 SIM Only plans.
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to #hellochange mobile plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


2 years FREE mobile plan promotion

  1. Promotion is valid till 17 Jul 2020.
  2. Only valid for sign-up or recontract via the StarHub Shops. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to all new and re-contract customers who sign up for any $55/$80/$110/$243 2-year plan or $25/$50/$80 SIM Only 1-year plan or 2-year Broadband, Entertainment or HomeHub Plus plan.
  4. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  5. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-year Apple TV+ and FREE 1-month iCloud Storage Subscription Promotion:

  1. Promotion is valid till 17 Jul 2020.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. Free iCloud storage subscription is available to customers who have an Apple ID and are on the free 5GB iCloud storage plan or have not subscribed to an iCloud storage plan. 
  5. For more information on Free iCloud Storage Subscription promotion, click here.
  6. For more information on Free 1 year Apple TV+ promotion, click here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Up to $150 OFF iPhone with sign-up of iPhone and Apple Watch Promotion:

  1. Promotion is valid till 17 Jul 2020.
  2. Recontract or sign up for a $55/$80/$110/$243 2-year plan with an iPhone and Apple Watch Series 5 bundle to enjoy up to $150 Off.
  3. Promotion is valid at selected StarHub shops only. Bugis Junction, Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate. 
  4. The $150 discount will be applied on the handset price and cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

For Seniors Promotions, please click here

For Online Exclusive Deals, please click here