Terms & Conditions - Mobile Promotions

General mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $300 applies.
  4. Hub Club customers will get to enjoy the $200 Early Recontract waiver for one mobile line every 12 months.
  5. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  6. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Device discount promotion

  1. Promotion is valid till 16 Apr 2021.
  2. Sign up a new or recontract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms and Conditions apply. 

 

FREE Data Promotion for 4G SIM Only plans

  1. Promotion valid till 16 Apr 2021. 
  2. Only valid for sign up or recontract via the StarHub Online Store and StarHub Shop and not valid for change of plan via My StarHub App or My Account Manager.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Extra 10GB promotion is applicable for 12 consecutive months with sign up to 4G SIM Only $25/$50 plans, thereafter the plan will revert to the original bundle of 30GB for 4G $25 SIM Only plan and 50GB for 4G $50 SIM Only plan.
  5. Extra 25GB/35GB promotion is applicable for 12 consecutive months with sign up to 4G $25/$50 SIM Only 1 year plans. Thereafter, the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan and 55GB for 4G $50 SIM Only 1-year plan.
  6. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE Unlimited Talktime and 1,000 SMS for 4G SIM Only plans

  1. Promotion is valid till 16 Apr 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Free Unlimited Talktime and 1,000 SMS is applicable for 12 consecutive months with sign up to 4G $25/$50 SIM Only plans or 4G $25/$50 SIM Only 1-year plans. Thereafter the plans will revert to 1,000 mins talktime and no SMS.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

$5 bill rebate promotion for 4G SIM Only plans

  1. Promotion is valid till 16 Apr 2021.
  2. Only valid for new sign up or recontract via the StarHub or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. $5 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $25/$50 SIM Only plans or 4G $25/$50 SIM Only 1-year plans. Thereafter the plan will revert to $25/$50 every month.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Bill rebate promotion for 4G $50 SIM Only plan and 4G $50 SIM Only 1-year plan

  1. Promotion is valid till 16 Apr 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. $15 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $50 SIM Only 1-year plan or 4G $50 SIM Only plan. Thereafter the plan will revert to $50 every month.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-month Antstream subscription promotion

  1. Promotion is valid till 30 Jun 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary Antstream subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on Antstream webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $8.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Antstream subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

FREE 12-month StarHub TV+ promotion

  1. Promotion is valid till 16 Apr 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary StarHub TV+ promotion provides 12 months of access to Starter for the latest TVB dramas, shows from China, Korea, US, UK and more. Valid from date of sign-up or renewal.
  4. Promotion is valid for the initial 12 months, thereafter, prevailing rate of $9.90/month apply.
  5. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  6. For full terms and conditions on StarHub TV+ subscription, please find more information here
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-month KKBOX Premium promotion

  1. Promotion is valid till 1 May 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only 1-year plan and 4G $25/$50 SIM Only no contract plan.
  3. The complimentary KKBOX Premium subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on KKBOX’s webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $7.50/month (U.P. $9.90/month) for KKBOX Premium will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on KKBOX Premium Membership including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.
  8. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-month KKBOX HD Audio subscription promotion

  1. Promotion is valid till 1 Jul 2021. 
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan only.
  3. The complimentary KKBOX HD Audio subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on KKBOX’s webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $11.90 / month (U.P. $15.90) for KKBOX HD Audio will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on KKBOX HD Audio including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.  StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 2-month iQIYI Standard and iQIYI Premium VIP subscription promotion

  1. Promotion is valid till 30 Jun 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only 1-year plan and 4G $25/$50 SIM Only no contract plan.
  3. The complimentary iQIYI Standard VIP and iQIYI Premium VIP subscription (2 months) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on iQIYI’s webpage via My StarHub App.
  5. Promotion is valid for the initial 2 months, thereafter, prevailing rate of $8.98/month and $12.98/month for iQIYI Standard VIP and iQIYI Premium VIP respectively will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on iQIYI Standard VIP and iQIYI Premium VIP subscription including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.  StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 3-month Amazon Prime Membership promotion

  1. Promotion is valid till 30 Jun 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $65/$95/$155 2-year plans, 4G $55 2-year plans and 4G $25/$50 SIM Only plans. 
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to any Mobile+ and 4G mobile plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

3 months of Hotstar access on us with 12 months subscription period promotion:

  1. From 5 April 2021 until such time we may determine, the following new and re-contracting Mobile or Fibre Broadband customers are eligible to enjoy 3 months of Hotstar on us (“Hotstar Offer”) with a minimum committed period of 12 months (“Promotional Minimum Period of Service”).
  2. New and re-contracting customers who sign up for any Mobile+ $65/$95/$155 2-year plan or 4G $25/$50 SIM Only 1-year plan only. Only valid for sign up or re-contract via StarHub Shop, Telesales or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  4. New and re-contracting customers will receive an activation link sent to the new StarHub mobile number or mobile number that you re-contracted within 24 hours from the time your mobile service order is completed.
  5. If you have ported in your mobile number to StarHub, SMS with the activation link will be sent to the ported in mobile number after the port in order has been completed.
  6. To activate your Hotstar Offer, you must create a Hotstar account and complete the Hotstar subscription process by nominating your mobile number via My StarHub App within 30 days from the date of receiving the activation link.  
  7. After your 3 months on us, you will pay the then-current price for Hotstar subscription thereafter. The Hotstar subscription is currently offered at $5.83/month (inclusive of GST) or such other rate as may be prescribed by us from time to time.
  8. If the Hotstar subscription is terminated during the Promotional Minimum Period of Service, due to either an early termination or a transfer in ownership of your StarHub Mobile or StarHub Fibre Broadband Service, an early termination charge (ETC) will be incurred based on the remaining contractual period multiplied by the monthly recurring charges of the Hotstar subscription terminated.
  9. For full Terms & Conditions for Hotstar, please visit starhub.com/hotstar.
  10. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Monthly equipment instalment plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected devices (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only Plan or SIM Only 1-year plan.
  3. This payment option is not applicable to Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.


2 years FREE mobile plan promotion

  1. Promotion is valid till 16 Apr 2021.
  2. Promotion of two FREE mobile plans is included for all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only 1-year plan, 4G $25/$50 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-year Apple TV+ and FREE 3-month 50GB iCloud Storage Plan promotion

  1. Promotion is valid till 16 Apr 2021.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. Free iCloud storage subscription is available to customers who have an Apple ID and are on the free 5GB iCloud storage plan or have not subscribed to an iCloud storage plan. 
  5. For more information on Free iCloud Storage Plan promotion, click here.
  6. For more information on Free 1 year Apple TV+ promotion, click here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Additional Discount Up to $50 OFF iPhone 12 with purchase of Apple Watch/ Airpods Pro

  1. Promotion is valid till 16 Apr 2021.
  2. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan with purchase of an iPhone 12 Mini/ iPhone 12/ iPhone 12 Pro/ iPhone 12 Pro Max with any Apple Watch purchase (GPS/LTE) or Airpods Pro.
  3. Up to $50 OFF Discount will be reflected on the iPhone 12 Mini/ iPhone 12/ iPhone 12 Pro/ iPhone 12 Pro Max on the 2 year-plan.
  4. Only valid for sign-up or recontract via selected StarHub Shops (Bugis Junction, Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate).
  5. Not valid for sign-up via StarHub Exclusive Partners or our Online Store and change of plan via My StarHub App or My Account.
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

iPhone Purchase with Purchase Promotion: Get an iPhone 12 mini at just $688 (U.P. $1149)

  1.  Promotion is valid till 16 Apr 2021.
  2. To enjoy this offer, customers must sign up or re-contract to a Mobile+ $95/$155 2-year with either an iPhone 12 / iPhone 12 Pro / iPhone 12 Pro Max/ iPhone 12 Mini.
  3. The option of second iPhone 12 mini 64GB @ $688 is valid with any sign up or recontract of our $25/$50 SIM only 1 year plan and at point of sign up with the first iPhone 12 model.
  4. Promotion is stackable to “Additional Discount Up to $50 OFF iPhone 12 with purchase of Apple Watch/ Airpods Pro”  if met above criteria.
  5. Both devices must be signed under the same NRIC/FIN
  6. This offer is applicable to CIS customers. Offer is valid for sign up or recontract at StarHub Retail Stores only.
  7. Not valid with other promotions.

Extra $150 OFF Galaxy S21 Series 5G trade-in promotion

  1. Promotion is valid till 16 Apr 2021.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $150 OFF the Galaxy S21 5G/ Galaxy S21+ 5G/Galaxy S21 Ultra 5G, on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Extra $100 OFF Galaxy Note20 Series/Galaxy Z Fold2 5G/Galaxy Z Flip 5G trade-in promotion

  1. Promotion is valid till 16 Apr 2021.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $100 OFF the Galaxy Note20 Series/Galaxy Z Fold2 5G/Galaxy Z Flip 5G, on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

For Seniors Promotions, please click here

For Online Exclusive Deals, please click here