Terms & Conditions - Mobile Promotions

 

General mobile

  1. For phone offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $300 applies.
  4. Hub Club customers will get to enjoy the $200 Early Recontract waiver for one mobile line every 12 months.
  5. Advertised phone offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  6. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Handset discount promotion

  1. Promotion is valid till 10 April 2020.
  2. Sign up a new or recontract to a $55/$80/$110/$243 2-year plan to enjoy discount on selected handsets.
  3. Mutually exclusive with any other handsets promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms and Conditions apply.

 

FREE 20GB promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE extra 20GB local data every month is applicable for 12 consecutive months with sign-up to $25/$50/$80 SIM Only 1-year plans or 24 consecutive months with sign-up to $55/$80/$110/$243 2-year plans.
  4. Free 20GB is valid for the initial 12 or 24 months (where applicable), thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilization of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

FREE 10GB Promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE extra 10GB local data every month is applicable for 12 consecutive months with sign-up to $25/$50/$80 SIM Only (no contract) plan.
  4. Free 10GB is valid for the initial 12, thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilization of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

50% off weekend data promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via the Starhub Shops. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable for 12 consecutive months with sign-up to $25/$50/$80 SIM Only plans or 24 consecutive months with sign-up to $55/$80/$110/$243 2-year plans.
  4. Promotion is valid for the initial 12 or 24 months (where applicable), thereafter, prevailing rate of $6/month apply.
  5. Weekend data gives you free local data starting on Saturday 0000 to Sunday 2359, 10GB each day. Usages beyond 10GB at any time on Saturday or Sunday will be managed at the speed of 1Mbps. You will be able to enjoy data at 4G+ speed from 0000hr the next day.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Monthly equipment instalment plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected mobile device (”Purchase Price”) over a period of 12 or 24 months on any $55/$80/$110/$243 2-year mobile plan.
  3. This payment option is not applicable to SIM Only plans, Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.
     

FREE Unlimited Video promotion

  1. Promotion is valid till 10 April 2020.
  2. Only valid for sign-up or recontract to the $25/$50/$80 SIM Only 1-year plan or $55/$80/$110/$243 2-year plan via StarHub Shop or Online Store
  3. Not valid for change of plan via My StarHub App or My Account.
  4. Free Unlimited Video Pass is free-of-charge for the initial 12 or 24 consecutive months (where applicable), thereafter $10/month is chargeable unless otherwise terminated.
  5. The data-free access is limited to CatchPlay, HBO Go, Netflix and meWATCH applications only.
  6. For information on the listed Apps for HUAWEI Mate 30, please call the dedicated HUAWEI Mate 30 series hotline number 800 852 6666.
  7. The Unlimited Video Pass does not include the subscription of the listed applications.
  8. Unlimited Video Pass does not cover data usage for 3rd party advertisements within the app and access for external links outside the mentioned apps and access while roaming.



FREE 3 months Amazon Prime Membership promotion

  1. Promotion is valid till 30 June 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for 2-year $55/$80/$110/$243 mobile plans or $25/$50/$80 SIM Only plans.
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to #hellochange mobile plan.
  4. Promotion will be require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.



Get a pair of HUAWEI Mate 30 for $338 promotion

  1. Promotion is valid till 10 April 2020.
  2. To enjoy this offer, customer must first purchase the HUAWEI Mate 30 with a 2-year $55/$80/$110/$243 plan.
  3. The option of second HUAWEI Mate 30 @ $338 is valid with $25/$50/$80 SIM only plans and at point of sign-up with the first HUAWEI Mate 30. Both devices must be signed under the same NRIC/FIN.
  4. This offer is applicable to CIS customers. Only valid for sign up or recontract via the all StarHub Shops only. Not valid for change of plan via My StarHub App or My Account.
  5. Promotion is not available with other discounts, promotions, special packages or offers, unless specified.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 6 months SmartSupport promotion

  1. Promotion is valid till 10 April 2020.
  2. Only valid for sign-up or recontract with Samsung Galaxy S20+ and Samsung Galaxy S20 Ultra 5G to $55/$80/$110/$243 2-year plan via the StarHub Shop or Online Store.
  3. Not valid for change of plan via My StarHub App or My Account.
  4. FREE 6 months SmartSupport is free-of-charge for 6 consecutive months, thereafter, $12/month is chargeable unless otherwise terminated.
  5. Notification will be sent within 7 days once the subscription is processed successfully.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Up to $680 OFF iPhone promotion

  1. Promotion is valid till 10 April 2020.
  2. Promotion is applicable to iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max.
  3. Recontract or sign up for a $55/$80/$110/$243 2-year plan to enjoy discount on selected handsets.
  4. Mutually exclusive with any other handsets promotion or Business sign ups unless otherwise stated.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. General Mobile Terms and Conditions apply.
     

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