Terms & Conditions - Mobile Promotions

General mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $300 applies.
  4. Hub Club customers will get to enjoy the $200 Early Recontract waiver for one mobile line every 12 months.
  5. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  6. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Device discount promotion

  1. Promotion is valid till 2 Oct 2020.
  2. Sign up a new or recontract to a Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms and Conditions apply. 

Additional $100 OFF Device Promotion

  1. Promotion valid till 2 Oct 2020.
  2. $100 OFF devices is valid for new sign up / port-in to a new Mobile+ $65/$95/$155 2-year plan only.
  3. For Corporate Individual Scheme (CIS) customers please visit starhub.com/cis for more details.
  4. Promotion is mutually exclusive with any other devices promotion and is not applicable with Business sign-ups unless otherwise stated.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Bill rebate promotion for 4G $50 SIM Only 1-year plans

  1. Promotion is valid till 2 Oct 2020.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. $15 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $50 SIM Only 1-year plan. Thereafter the plan will revert to $50 every month.
  4. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 12-month Unlimited Talktime promotion for 4G SIM Only 1-year plans

  1. Promotion is valid till 2 Oct 2020.
  2. Only valid for sign up or recontract via the StarHub Shops or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE 12-month unlimited talk-time promotion is only applicable for 12 consecutive months with sign-up to 4G SIM Only 1-year plans. Thereafter the plan will revert to the original bundle of 1,000 outgoing minutes.
  4. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-month Antstream subscription promotion

  1. Promotion is valid till 2 Oct 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary Antstream subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on Antstream webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $8.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Antstream subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

FREE 12-month StarHub TV+ promotion

  1. Promotion is valid till 2 Oct 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary StarHub TV+ promotion provides 12 months of access to Starter for the latest TVB dramas, shows from China, Korea, US, UK and more. Valid from date of sign-up or renewal.
  4. Promotion is valid for the initial 12 months, thereafter, prevailing rate of $9.90/month apply.
  5. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  6. For full terms and conditions on StarHub TV+ subscription, please find more information here 
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

FREE 1-month KKBOX Premium Promotion

  1. Promotion is valid till 30 Nov 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55/$80/$110 2-year plan, 4G $25/$50 SIM Only 1-year plan and 4G $25/$50 SIM Only no contract plan.
  3. The complimentary KKBOX Premium subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on KKBOX’s webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $7.50/month (U.P. $9.90/month) for KKBOX Premium will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on KKBOX Premium Membership including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.
  8. StarHub reserves the right to amend Terms and Conditions without prior notice.


Monthly equipment instalment plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected devices (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan.
  3. This payment option is not applicable to SIM Only plans, Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.


FREE 3 months Amazon Prime Membership promotion

  1. Promotion is valid till 2 Oct 2020.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $65/$95/$155 2-year plans, 4G $55/$80/$110 2-year plans and 4G $25/$50 SIM Only plans. 
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to any Mobile+ and 4G mobile plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

Amazon Prime S$15 Shopping Credits promotion

  1. Promotion is valid from 19 Sep to 24 Oct 2020.
  2. Promotion is applicable to all new and re-contracting customers who sign up for Mobile+ $65/$95/$155 2-year plans, 4G $55/$75/$110 2-year plans and 4G $25/$50 SIM Only plans.
  3. Offer applies to a first-time Prime Now Singapore customer orders of S$60 and above where the promotion code is entered at checkout. Offer limited to Singapore selection only.
  4. New Prime Now account customer will receive a S$15 credit.
  5. Promo code is valid till 31 Oct 2020 23:59SGT or when fully redeemed, whichever is earlier.
  6. Promo is limited to one redemption per customer, limited redemptions available.
  7. Promo cannot be combined with other promo code and is non-transferable and may not be resold.
  8. Delivery fee does not apply when determining the purchase amount.
  9. The maximum benefit you may receive from this offer is S$15. Offer is non-transferable and may not be resold. If you return any of the products qualifying you for the offer, Amazon reserves the right to charge you for part or all of the amount of benefit you received from this offer, using the payment method you used for the original order and without further notice. If you violate any of these terms, the offer will be invalid.
  10. Amazon reserves the right to cancel or modify this offer at any time.

2 years FREE mobile plan promotion

  1. Promotion is valid till 2 Oct 2020.
  2. Only valid for sign-up or recontract via the StarHub Shops. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55/$80/$110 2-year plan, 4G $25/$50 SIM Only 1-year plan or 2-year Broadband, Entertainment or HomeHub Plus plan.
  4. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  5. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-year Apple TV+ and FREE 3-month 50GB iCloud Storage Plan Promotion:

  1. Promotion is valid till 2 Oct 2020.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. Free iCloud storage subscription is available to customers who have an Apple ID and are on the free 5GB iCloud storage plan or have not subscribed to an iCloud storage plan. 
  5. For more information on Free iCloud Storage Plan promotion, click here.
  6. For more information on Free 1 year Apple TV+ promotion, click here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Up to $150 OFF iPhone with sign-up of iPhone and Apple Watch /AirPods Pro Promotion:

  1. Promotion is valid till 2 Oct 2020.
  2. Recontract or sign up for a Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan with an iPhone and Apple Watch Series 5 or AirPods Pro bundle to enjoy additional discount of up to $150 Off the iPhone.
  3. Promotion is valid at selected StarHub shops only. Bugis Junction, Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate. 
  4. The $150 discount will be applied on the handset price and cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Extra $200 OFF Galaxy Note20 series trade-in promotion:

  1. Promotion is valid till 2 Oct 2020.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan.
  4. Eligible customers must trade-in an old device in working condition to enjoy $200 OFF the Galaxy Note20 5G or Galaxy Note20 Ultra 5G, on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


$100 OFF Galaxy Watch 3 LTE promotion:

  1. Promotion is valid from 21 Aug to 2 Oct 2020.
  2. Only valid for sign-up or recontract via StarHub Shops or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to customers sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan with purchase of a Galaxy Note20 5G or Galaxy Note20 Ultra 5G.
  4. Eligible customers will receive $100 OFF the recommended retail price (RRP) of Galaxy Watch 3 LTE 41/45MM.
  5. Promotion is not applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55/$80/$110 2-year plan with purchase of Galaxy Watch 3 LTE 41/45MM.
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

For Seniors Promotions, please click here

For Online Exclusive Deals, please click here