Terms & Conditions - Home Promotions

 

Disney+ On Us Promotion Terms & Conditions 

  1. This Promotion is applicable to the following StarHub Services and plans:

StarHub Service

TV+ / HomeHub+

Fibre Broadband

Mobile+

Eligible Plan

Minimum

2 TV+ Passes

1Gbps at $45.90/month with 24-month contract

2Gbps at $62.90/month with 24-month contract

$95/$155 2-year plan

Disney+ Bundled Access Period

Disney+ access till 22 February 2023

12 months Disney+ access or till 22 February 2023, whichever is the earlier

12 months Disney+ access or till 22 February 2023, whichever is the earlier

12 months Disney+ access or till 22 February 2023, whichever is the earlier

6 months Disney+ access

Customer Eligibility

All customers

All customers

All customers

Customers who sign up new/recontract to Mobile+ $95/$155 2-year plan from

7 January 2021, via the StarHub Shop or Online Store (not valid for change of plan via My StarHub App or My Account)

Existing customers who are already on Mobile+ $95/$155 2-year plan before 7 January 2021

2. This Promotion is valid until such date we may determine. For new customers who sign up to the eligible plans, Disney+ bundled access period will start from the date the StarHub Service is activated.

3. As part of the activation process, customers will be sent a link to their registered mobile number or email with StarHub, to activate their Disney+ account. Regardless of activation date, the Disney+ bundled access will end upon the expiry of the prescribed bundled access period tied to the StarHub Service. To take advantage of the bundled access, customers are encouraged to activate their Disney+ account within 30 days from receiving the link.

4. By participating in this Promotion, customers who have activated the Disney+ account will automatically be charged $11.98 with GST per month upon the expiry of the Disney+ bundled access period. Expiry reminders will be sent via SMS and/or email based on our records 30 days prior to the end of the bundled access period.  Customers who do not wish to be charged must unsubscribe their Disney+ subscription via My StarHub App within the 30-day period before the expiry of the bundled access period. Failing which, their Disney+ subscription will auto-renew every month without notice until they cancel. Customers who do not activate the Disney+ account will not be charged for the Disney+ subscription after the promotional period.

5. By participating in this Promotion, customers who have activated the Disney+ account will automatically be charged $11.98 per month upon the expiry of the Disney+ bundled access period. Expiry reminders will be sent via SMS and/or email based on our records 30 days prior to the end of the bundled access period.  Customers who do not wish to be charged must unsubscribe their Disney+ subscription via My StarHub App within the 30-day period before the expiry of the bundled access period. Failing which, their Disney+ subscription will auto-renew every month without notice until they cancel. Customers who do not activate the Disney+ account will not be charged for the Disney+ subscription after the promotional period.

6. Customers will need to maintain their subscription plans throughout the promotional period to enjoy their Disney+ bundled access. If customers are no longer subscribing to the eligible plans, their Disney+ bundled access will be terminated immediately.

7. Prevailing data charges apply for streaming Disney+ content on StarHub Post-Paid Mobile Service.

8. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

9. The use of Disney+ service and the Disney+ app, including the features and functionality contained therein, will be subject to the Disney+ Subscriber Agreement.

10. This Promotion is subject to further terms at starhub.com.

 

Disney+ Add-On (2 months on us) Promotion Terms & Conditions

1. This Promotion is valid from 23 February 2021 until such date we may determine.  

2. Promotion is only applicable to eligible StarHub post-paid customers who (i) subscribe to Disney+ as an add-on Service and (ii) are not on any Eligible StarHub Services.

3. Customers can enjoy the first 2 months of Disney + on us. You will be charged the then-current monthly charge (currently $11.98/month inclusive of GST) from the third month onwards.

4. A 6-month commitment period applies. An Early Termination Charge based on monthly recurring charge x remaining months is applicable if customers terminate the Disney+ Add-on within the commitment period. 

5. Customers who subscribe to Disney+ Add-On can switch to Disney+ bundled access at any time by subscribing to any 2 TV+ Passes, 1Gbps/2Gbps Broadband plan with 24-month contract, or Mobile+ $95/$155 2-year plan.  Once customers subscribe to one of the eligible plans, their Disney+ Add-On subscription will be converted to Disney+ bundled access.  The Early Termination Charge will not be imposed if the conversion is done within the 6-month commitment period.

6. Monthly recurring charge of Disney+ Add-On is non-prorated.  You will be charged for the full month even if the Disney+ Add-On is taken up after the start of the month.  

7. Maximum of one Disney+ Add-On for each post-paid Service, unless you are a HomeHub customer, you can choose to add Disney+ to your StarHub TV Service, StarHub Broadband Service or both.

8. Disney+ Add-On is only available through My StarHub App and must be activated by completing the activation process via My StarHub App .  

9. Prevailing data charges apply for streaming Disney+ content on StarHub Post-Paid Mobile Service.

10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

11. The use of Disney+ service and the Disney+ app, including the features and functionality contained therein, will be subject to the Disney+ Subscriber Agreement.

12. This Promotion is subject to further terms at starhub.com.

50% off 1 month TV+ 

  1. Promotion is valid till further notice. 
  2. Only valid with sign up or recontract to TV+ with a 24-month contract.
  3. 50% off subscription is valid for first month. Monthly subscription fee for respective Passes will apply from the 2nd month onwards.
  4. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  5. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  6. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  7. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

[New Sign-up] Free 3 months TV+ and Free 6 months TV+ box

  1. Promotion is valid till further notice. 
  2. For new StarHub TV subscribers only.
  3. Available only at point of sign up with a 24-month contract via StarHub Shops or 1630 hotline only.
  4. Free 3 months TV+ subscription is valid for first 3 months. Monthly subscription fee for respective Passes will apply from the 4th month onwards.
  5. Free 6 months TV+ box rental is valid for first 6 months. Monthly rental fee of $5 will apply from the 7th month onwards.
  6. 12-month commitment applies for the TV+ box.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 2 months iQIYI Standard VIP Subscription Promotion

  1. Promotion is valid till further notice. 
  2. The promo only applies to iQIYI Standard VIP Plan.
  3. Customers need to sign up to iQIYI as an add on under StarHub TV+ or standalone internet TV subscription via StarHub TV+ store in order to enjoy the promo.
  4. Customers will be charged $8.98/mth (inclusive of GST) from the third month onwards.
  5. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  6. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  7. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  8. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

StarHub TV+ box  

  1. Applicable for StarHub TV+ and HomeHub+ customers only.
  2. A rental fee of $5/month and 12-month commitment apply, unless otherwise stated.
  3. StarHub Fibre Broadband with Smart WiFi (Nokia Beacon 1 Wi-Fi mesh router) are required to enjoy free-to-air channels on the TV+ box.
  4. New customers may watch their subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  5. Recontract customers may continue watching their existing channels on the Fibre TV set-top box until the day before the TV+ box delivery. On the day of delivery, customer may watch their newly subscribed channels on the StarHub TV+ app or web with their Hub iD before the delivery of the TV+ box.
  6. As TV+ and HomeHub+ service cannot be supported by Fibre TV set-top box, it is recommended that recontract customers arrange for the delivery of TV+ box on the Fibre activation date to minimise service disruption.
  7. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Return of Fibre TV Set-top Box

  1. Customers who have recontracted to StarHub TV+ or HomeHub+ are required to return their existing Fibre TV set-top box(es), along with the remote control(s) and power cable(s) within 7 days from their sign-up date.
  2. Customers may prepare the equipment for StarHub’s collection upon the delivery of their TV+ box (if any). Alternatively, customers may drop off the equipment at any of these 4 StarHub Shops during operating hours – Plaza Singapura, Tampines Mall, Nex and Jurong Point.
  3. Failing to do so, an equipment loss charge will apply.
  4. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 1 month 2Gbps Fibre Broadband

  1. Promotion is valid till further notice.
  2. Available only at point of sign up/ recontract to 2Gbps Fibre Broadband.
  3. Valid for the first month and prevailing charges will apply thereafter.
  4. Early Termination Charge is applicable in the event of service termination.
  5. Broadband terms and conditions apply.
  6. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  7. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  8. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  9. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 3 months Coupon Code with 1Gbps/ 2Gbps Fibre Broadband

  1. Promotion is valid till further notice. 
  2. For new StarHub Broadband subscribers only.
  3. Promotion is given only upon successful applicable of a valid coupon code at StarHub Online Store. 
  4. Valid for the first 3 months and prevailing charges will apply thereafter.
  5. Early Termination Charge is applicable in the event of service termination.
  6. Broadband terms and conditions apply.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

Free 3 months Coupon Code with HomeHub+ 1G/ 2G

  1. Promotion is valid till further notice. 
  2. For new StarHub Broadband and TV subscribers only.
  3. Promotion is given only upon successful applicable of a valid coupon code at StarHub Online Store. 
  4. Valid for the first 3 months and prevailing charges will apply thereafter.
  5. Early Termination Charge is applicable in the event of service termination.
  6. HomeHub+ terms and conditions and TV+ Pass terms and conditions apply.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice

 

Hotstar with Broadband Promotion

  1. Limited 12 months Hotstar access available from 12 November 2020 to 30 November 2020, for new customers who sign up for 1Gbps or 2Gbps StarHub Fibre Broadband Service on a 2-year contract.
  2. A unique Hotstar redemption code will be sent to your registered mobile number or email with StarHub within 24 hours from the time of successful subscription. 
  3. Hotstar Access Period will commence upon successful activation of Hotstar which must be completed in accordance with the activation process for the Hotstar service.
  4. In order to access Hotstar as part of the Promotion, you must redeem the Hotstar unique redemption code by 31 December 2020 in accordance with the Hotstar Terms and Conditions.
  5. Your Hotstar Access Period starts from the day you successfully redeemed your Hotstar unique redemption code on Hotstar which shall be no later than 31 December 2020. After redeeming your Hotstar unique redemption code, you are required to download the Hotstar application from the respective stores on supported platforms to sign into Hotstar.
  6. Lost or expired unique Hotstar voucher codes will not be refunded, replaced or extended. No correspondence, communication or claim will be entertained.
  7. Hotstar promotion terms and conditions apply. 

 

Online Exclusive: $30 Bill Rebate Coupon Code with Turbo Gamer 2Gbps

  1. Promotion is valid till further notice.
  2. Promotion is given only upon successful application of a valid coupon code at StarHub Online Store.
  3. Available only at point of sign up/recontract to Turbo Gamer 2Gbps.
  4. $30 Bill Rebate is given over the first 6 months of subscription at $5 per month. If the monthly service subscription fee is less than $5, the balance amount will be forfeited.
  5. Early Termination Charge is applicable in the event of service termination.
  6. Broadband terms and conditions apply.
  7. This Promotion cannot be used to offset any existing subscription charges, service-related charges such as device, equipment, activation, termination or any outstanding balances due to StarHub.
  8. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
  9. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
  10. StarHub reserves the rights to revise any of these Terms & Conditions without prior notice.

 

FREE Welcome Plan for 2 years

  1. Promotion is valid till further notice. 
  2. Applicable to all new and recontract customers who sign up for any $55/$80/$110/$243 2-year plan or $25/$50/$80 SIM Only 1-year plan or 2-year Broadband, TV+ or HomeHub+ plan. 
  3. Not valid for sign-up via StarHub Online Store or change of plan via My StarHub app or My Account.
  4. The plan consists of 1GB and 50 outgoing minutes and is issued as a free mobile line for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  5. Excess data and voice charges are applicable upon utilisation of plan bundle.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc.
  7. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

ROG Gaming Set at $20/month

  1. Available at point of sign-up/recontract to Turbo Gamer 2Gbps plan via a 24-month instalment plan only.
  2. $20 will be charged to your bill for 24 continuous months.
  3. You will be billed the balance outstanding instalment amount of the ROG Gaming set in the event of a termination of Turbo Gamer 2Gbps plan before the 24-month contract period.
  4. Redemption starts 9 days after complete installation/ delivery/ cash & carry of your subscribed service(s).
  5. Prior appointment booking with the designated redemption centre is strongly encouraged to avoid disappointment.
  6. Promotion is valid while stocks last.