Terms & Conditions - DataTravel Plans

 
  1. DataTravel offers attractive roam bundle options for:
    1. Asia-Pacific Plan
      1. 1GB for $5 valid for 3 days,
      2. 2GB for $15 valid for 30 days,
      3. 3GB for $20 valid for 30 days,
        upon purchase.
    2. Global Plan
      1. 2GB for $40,
      2. 3GB for $50,
        both valid for 30 days upon purchase.
        DataTravel Asia-Pacific and DataTravel Global are collectively referred to as “DataTravel Plans” and each “DataTravel Plan”
  2. If you purchase both DataTravel Asia-Pacific Plan and DataTravel Global Plan, the data roam bundle for both plans will be aggregated separately.
  3. Subject to Clause 2 above, data roam bundle for each DataTravel Plan can be aggregated up to a maximum of 100GB. Subsequent purchases shall continue to extend the Validity Period, while the accumulated data roam bundle for each DataTravel Plan is capped at 100GB.
  4. Subject to Clause 2 above, the validity of the accumulated data roam bundle for each DataTravel Plan (capped at 100GB) can be extended by the bundle validity of the newly purchased DataTravel Plan, up to a maximum of 30 consecutive days from the date of your purchase (the “Validity Period”).
  5. Eligibility
    1. These DataTravel Plans are only available to StarHub Mobile postpaid subscribers who have subscribed to either:
      1. the International Roaming Service, or
      2. Pay-As-You-Roam service.
  6. No additional 20% surcharge will be imposed on StarHub Mobile postpaid subscribers with Pay-As-You-Roam service for the purchase of DataTravel Plan.
  7. StarHub reserves the right to determine your entitlement to these DataTravel Plans, and to reject any application for these DataTravel Plans service at its sole discretion.
  8. If you are subscribers of DataTravel Unlimited service or RoamEasy Daily service, your data roam usages shall first be deducted from the data roam bundle of the DataTravel Plan which you have purchased. Upon the expiry or full utilization of your DataTravel Plan, your data roam usages shall revert to the data under your DataTravel Unlimited or RoamEasy Daily.
  9. If you purchased both DataTravel Asia-Pacific Plan and DataTravel Global Plan, your data roam usages shall first be deducted from your DataTravel Asia-Pacific Plan when you are roaming in the same supported countries (e.g. Malaysia, Indonesia, Thailand). DataTravel Global Plan will be utilized only upon the expiry or full utilization of your DataTravel Asia-Pacific Plan.
  10. DataTravel Plan can be used across all the supported mobile network operators in the countries listed in www.starhub.com/datatravel.
  11. Upon your successful purchase of the DataTravel Plan, you will be charged accordingly and the charges will be reflected in your current month’s bill. There will be no refund of any unused, or expired data roam bundles from your DataTravel Plan purchased.
  12. If you are MultiSIM subscriber, data roam usage from each SIM card will be utilised from the same data roam data bundle under DataTravel Plan when roaming in the designated countries.
  13. If you are Shareplus subscriber, you can only activate a DataTravel Plan using your Shareplus main line. Any DataTravel Plan purchased for the Shareplus dependent line shall not be transferable and cannot be utilized by the Shareplus main line, vice versa.
  14. In the event there is any change in ownership of a mobile service or a change in billing account during the Validity Period, all remaining balance purchased under the DataTravel Plan shall be forfeited.
  15. The use of the DataTravel Plans is subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions for StarHub TV Services, and any further terms and conditions that you and we may have agreed to from time to time. You may view our Terms & Conditions at Legal Notices & Terms.
  16. If there is any conflict or inconsistency between any provision of these Terms & Conditions, and the Consumer / Business General Terms & Conditions, the documents shall be construed in the following order of precedence:
    1. these Terms & Conditions; and
    2. Consumer / Business General Terms and Conditions.
  17. We reserve the right to revise any of these Terms & Conditions (including without limitation to pricing and the list of designated countries) at our sole discretion without prior notice. Your use of the DataTravel Plan services shall constitute acceptance of these Terms & Conditions and the amendments thereof.