Terms & Conditions - CIS Promotions

Device Discount Promotion

  1. Promotion is valid till 23 April 2021.
  2. Re-contract or sign up to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan to enjoy discount on selected devices. to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Mobile General Terms and Conditions apply.

FREE 300 Minutes Local Talktime Promotion

  1. Promotion is valid till 23 April 2021 and applicable to all CIS customers.
  2. Promotion is applicable with sign up or recontract to Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan for 24 months via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  4. Free 300 minutes local talktime is valid for the initial 24 months, thereafter, prevailing rate of $6/month apply.
  5. Should the 300 mins be removed by choice within 24 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  6. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-month Antstream subscription promotion

  1. Promotion is valid till 30 June 2021 and applicable to all CIS customers.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary Antstream subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on Antstream webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $8.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Antstream subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 12-month StarHub TV+ promotion

  1. Promotion is valid till 23 April 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary StarHub TV+ promotion provides 12 months of access to Starter for the latest TVB dramas, shows from China, Korea, US, UK and more. Valid from date of sign-up or renewal.
  4. Promotion is valid for the initial 12 months, thereafter, prevailing rate of $9.90/month apply.
  5. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  6. For full terms and conditions on StarHub TV+ subscription, please find more information here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE Caller Number Display Promotion 

  1. Promotion is valid till 23 April 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online. Not valid for change of plan via My StarHub App or My Account.
  3. Free caller number display every month is applicable for 24 consecutive months with sign-ups to 4G $55 2-year plan 2-year plan and 12 consecutive months for CIS 4G SIM Only 1-year plan.
  4. Free caller number display for 4G $55 2-year plan is valid for the initial 24 months, thereafter, prevailing rate of $5/month apply.
  5. Free caller number display for CIS 4G SIM Only 1-year plan is valid for the initial 12 months, thereafter, prevailing rate of $5/month apply.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.



FREE Data Promotion for 4G $25/$50 SIM Only 1-year plan

  1. Promotion valid till 23 April 2021.
  2. Only valid for sign up or recontract via the StarHub Online Store and StarHub Shop and not valid for change of plan via My StarHub App or My Account Manager.
  3. Extra 25GB/35GB promotion is applicable for 12 consecutive months with sign up to 4G $25/$50 SIM Only 1-year plans. Thereafter, the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan and 55GB for 4G $50 SIM Only 1-year plan.
  4. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE Bill rebate promotion for 4G $50 SIM Only 1-year plan

  1. Promotion is valid till 23 April 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. $15 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $50 SIM Only 1-year plan. Thereafter the plan will revert to $50 every month.
  4. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE Unlimited Talktime and 1,000 SMS for 4G $25/$50 SIM Only 1-year plan

  1. Promotion is valid till 23 April 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Free Unlimited Talktime and 1,000 SMS is applicable for 12 consecutive months with sign up to 4G $25/$50 SIM Only 1-year plans. Thereafter the plans will revert to 1,000 mins talktime and no SMS.
  4. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


$5 bill rebate promotion for 4G $25/$50 SIM Only 1-year plan

  1. $5 bill rebate promotion for 4G $25/$50 SIM Only 1-year plan
  2. Promotion is valid till 23 April 2021.
  3. Promotion is applicable with sign up or recontract to $25/$50 CIS 4G SIM Only 1-year plan for 12 months via the StarHub Shop or Online. Not valid for change of plan via My StarHub App or My Account.
  4. $5 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $25/$50 SIM Only 1-year plans. Thereafter the plan will revert to $25/$50 every month.
  5. For sign-up via our Online Store, promo code <60OFF> must be used before check out.
  6. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 3 Months Amazon Prime Membership Promotion

  1. Promotion is valid till 30 June 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $65/$95/$155 2-year plans, 4G $55 2-year plans and 4G $25/$50 SIM Only plans.
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Promotion will be require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-month KKBOX HD Audio plan promotion

  1. Promotion is valid till 1 July 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan only.
  3. The complimentary KKBOX HD Audio subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on KKBOX’s webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $11.90 / month (U.P. $15.90) for KKBOX HD Audio will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on KKBOX HD Audio including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

FREE 2-month iQIYI Standard and iQIYI Premium VIP subscription promotion

  1. Promotion is valid till 30 June 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan and 4G $25/$50 SIM Only 1-year plan.
  3. The complimentary iQIYI Standard VIP and iQIYI Premium VIP subscription (2 months) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on iQIYI’s webpage via My StarHub App.
  5. Promotion is valid for the initial 2 months, thereafter, prevailing rate of $8.98/month and $12.98/month for iQIYI Standard VIP and iQIYI Premium VIP respectively will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on iQIYI Standard VIP and iQIYI Premium VIP subscription including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.  StarHub reserves the right to amend Terms and Conditions without prior notice.

 

3 months of Hotstar access promotion with 12 months subscription period promotion

  1. From 5 April 2021 until such time we may determine, the following new and re-contracting Mobile or Fibre Broadband customers are eligible to enjoy 3 months of Hotstar on us (“Hotstar Offer”) with a minimum committed period of 12 months (“Promotional Minimum Period of Service”).
  2. New and re-contracting customers who sign up for any Mobile+ $65/$95/$155 2-year plan or 4G $25/$50 SIM Only 1-year plan only. Only valid for sign up or re-contract via StarHub Shop, Telesales or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. New and re-contracting customers will receive an activation link sent to the new StarHub mobile number or mobile number that you re-contracted within 24 hours from the time your mobile service order is completed.
  4. If you have ported in your mobile number to StarHub, SMS with the activation link will be sent to the ported in mobile number after the port in order has been completed.
  5. To activate your Hotstar Offer, you must create a Hotstar account and complete the Hotstar subscription process by nominating your mobile number via My StarHub App within 30 days from the date of receiving the activation link.
  6. After your 3 months on us, you will pay the then-current price for Hotstar subscription thereafter. The Hotstar subscription is currently offered at $5.83/month (inclusive of GST) or such other rate as may be prescribed by us from time to time.
  7. If the Hotstar subscription is terminated during the Promotional Minimum Period of Service, due to either an early termination or a transfer in ownership of your StarHub Mobile or StarHub Fibre Broadband Service, an early termination charge (ETC) will be incurred based on the remaining contractual period multiplied by the monthly recurring charges of the Hotstar subscription terminated.
  8. For full Terms & Conditions for Hotstar, please visit starhub.com/hotstar.
  9. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Monthly Equipment Instalment Plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected mobile device (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan or 4G $25/$50 SIM Only 1-year plan.
  3. This payment option is not applicable to Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, device vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.

 

2 years FREE mobile plan promotion

  1. Promotion is valid till 23 April 2021.
  2. Promotion of two FREE mobile plans is included for all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only 1-year plan or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plans is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-year Apple TV+ and FREE 3-month 50GB iCloud Storage Plan promotion

  1. Promotion is valid till 23 April 2021.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. Free iCloud storage subscription is available to customers who have an Apple ID and are on the free 5GB iCloud storage plan or have not subscribed to an iCloud storage plan. 
  5. For more information on Free iCloud Storage Plan promotion, click here.
  6. For more information on Free 1 year Apple TV+ promotion, click here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Extra $150 OFF Galaxy S21 series 5G trade-in promotion

  1. Promotion is valid till 23 April 2021.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $150 OFF the Galaxy S21/ Galaxy S21+ 5G/Galaxy S21 Ultra 5G, on top of the trade-in value of the old device.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Extra $100 OFF Galaxy S21 series 5G trade-in promotion

  1. Promotion is valid till 23 April 2021.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store. 
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan. 
  4. Eligible customers must trade-in an old device to enjoy $100 OFF the Galaxy Note20 Series/Galaxy Z Fold2 5G/Galaxy Z Flip 5G, on top of the trade-in value of the old device. 
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice. 

 

Up to extra $50 OFF iPhone 12 Series with purchase of Apple Watch or AirPods Pro

  1. Promotion is valid till 23 April 2021.
  2. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan with purchase of an iPhone 12 mini/iPhone 12/iPhone 12 Pro/iPhone 12 Pro Max with any Apple Watch purchase (GPS/LTE) or Airpods Pro.
  3. Up to $50 OFF discount will be reflected on the iPhone 12 Mini/ iPhone 12/ iPhone 12 Pro/ iPhone 12 Pro Max on the 2 year-plan.
  4. Only valid for sign-up or recontract via selected StarHub Shops (Bugis Junction, Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate).
  5. Not valid for sign-up via StarHub Exclusive Partners or our Online Store and change of plan via My StarHub App or My Account.All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

iPhone PWP: Get an iPhone 12 mini at just $688 (U.P. $1,149)

  1. Promotion is valid till 23 April 2021.
  2. To enjoy this offer, customers must sign up or re-contract to a Mobile+ 95/$155 2-year with either an iPhone 12 / iPhone 12 Pro / iPhone 12 Pro Max/ iPhone 12 Mini.
  3. The option of second iPhone 12 mini 64GB @ $688 is valid with any sign up or recontract of our $25/$50 SIM only 1 year plan and at point of sign up with the first iPhone 12 model.
  4. Promotion is stackable to “Up to $50 OFF iPhone 12 Mini/iPhone 12/iPhone 12 Pro/iPhone 12 Pro Max with purchase of Apple Watch/Airpods Pro” if met above crieria. 
  5. Both devices must be signed under the same NRIC/FIN
  6. Offer is valid for sign up or recontract at StarHub Retail Stores only
  7. Not valid with other promotions.

 

Samsung Galaxy S21+ 5G at the price of Galaxy S21 5G Promotion:

  1. Promotion is only valid from 17 April 2021 until 23 April 2021.
  2. Promotion is only valid for new and re-contracting Mobile customers who sign up for any Mobile+ $65/$95/$155 2-year plan with purchase of Samsung Galaxy S21+ 5G.
  3. Only valid for sign up or re-contract via StarHub Shop, Telesales or Online Store. Not valid for change of plan via My StarHub App or My Account.
  4. Eligible customers can enjoy the Samsung Galaxy S21+ 5G at the original price of Galaxy S21 5G.
  5. The original price of the Samsung Galaxy S21 5G is $499 on a Mobile+ $65 2-year plan, $199 on a Mobile+ $95 2-year plan and $0 on $155 2-year plan.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Authentication and Validity Period

  1. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via Online Store, customers will need to be authenticated via a valid corporate email address or corporate/membership access code.
  2. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via StarHub Shops or Roadshows, customers will need to present the following items at point of sign up, an original (1) Staff Pass, (2) Pay Slip, or (3) appropriate HR-endorsed employment document issued no earlier than 3 months before date of new sign-up/recontract.
  3. For customers without the above documents, customers can present their membership documents - (1) Membership physical card/e-card, (2) Membership pass (3) Name tags, name badge with photo ID or Employee profile page.
  4. The validity of CIS monthly mobile plan subscription discounts will be 36 months from new sign-up/recontract. 
  5. Upon expiry of the validity period, prevailing monthly charges will apply. 

 

StarHub Mobile Terms and Conditions 

All StarHub Services are subject to StarHub’s prevailing Consumer General Terms & Conditions and applicable Service Specific Terms & Conditions. All StarHub’s Mobile Terms & Conditions apply. For details, please visit starhub.com/mobiletnc or such other link as may be provided by StarHub from time to time. StarHub’s prevailing business general and applicable service specific terms and conditions, and any other terms and conditions that the customer and StarHub may have agreed to from time to time apply. StarHub’s terms and conditions are available at https://www.starhub.com. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or in part, this Promotion and/or any of these terms and conditions, charges, mobile plans and/or value-added services at any time without notice and at StarHub’s absolute discretion. Participation in this Promotion shall constitute acceptance of all these terms and conditions and any amendments thereof. These Promotion Terms and Conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.

 

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