Terms & Conditions - CIS Promotions

Handset Discount Promotion

  1. Promotion is valid till 10 April 2020.
  2. Re-contract or sign up to a new $55/$80/$110/$243 2-year plan to enjoy discount on selected handsets.
  3. Mutually exclusive with any other handsets promotion or Business sign ups unless otherwise stated.
  4. Mobile General Terms and Conditions apply.
     

FREE 24 months Unlimited Video Pass Promotion 

  1. Promotion is valid till 10 April 2020.
  2. Only valid for sign up or recontract via StarHub Shop or Online Store to $55/$80/$110/$243 2-year plans. Not valid for change of plan via My StarHub App or My Account.
  3. Free Unlimited Video Pass is free-of-charge for 24 consecutive months, thereafter $10/month is chargeable unless otherwise terminated.
  4. The data free access is limited to access via CatchPlay, HBO Go, Netflix and meWATCH applications only.
  5. For information on the listed Apps for HUAWEI Mate 30, please call the dedicated HUAWEI Mate 30 series hotline number 800 852 6666.
  6. The Unlimited Video Pass does not include the subscription of the listed applications.
  7. Unlimited Video Pass does not cover data usage for 3rd party advertisements within the app and access for external links outside the mentioned apps and access while roaming.


FREE 20GB Local Data Promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. FREE extra 20GB local data every month is applicable for 24 consecutive months with sign-up to $55/$80/$110/$243 2-year plans.
  4. Free 20GB is valid for the initial 24 months (where applicable), thereafter, the data will revert to the plan original local bundled data.
  5. Excess data charges are applicable upon utilization of both plan bundled data and free data.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

FREE Weekend Data (Online Exclusive) Promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via Online Store only. Not valid for change of plan via My StarHub App or My Account.
  3. FREE weekend data every month for 24 consecutive months is applicable with sign-up to $55/$80/$110/$243 2-year plans. Thereafter, a prevailing rate of $6/month applies.
  4. FREE weekend data gives you free local data starting on Saturday 0000 to Sunday 2359, 10GB each day. Speed will be managed under Fair Usage Policy for usage beyond 10GB each day on weekend.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

50% OFF Weekend Data Promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign up or recontract via the StarHub Shop only. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable for sign-up to $55/$80/$110/$243 2-year plans for 24 months. Thereafter, a prevailing rate of $6/month applies.
  4. Weekend data gives you free local data starting on Saturday 0000 to Sunday 2359, 10GB each day. Speed will be managed under Fair Usage Policy for usage beyond 10GB each day on weekend.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 
FREE 800 Minutes Local Talktime Promotion

  1. Promotion is valid till 10 April 2020 and applicable to all CIS customers.
  2. Promotion is applicable with sign up (including port-in) or recontract to $55/$80/$110/$243 2-year plans for 24 months via the StarHub Shop or Online Store only. Not valid for change of plan via My StarHub App or My Account.
  3. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  4. Free 800 minutes local talktime is valid for the initial 24 months, thereafter, prevailing rate of $10/month apply.
  5. Should the 800 mins be removed by choice within 24 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  6. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in  starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 6 Months Unlimited Local Talktime Promotion

  1. Promotion is valid till 17 April 2020. 
  2. Promotion is applicable to CIS Healthcare and selected Transportation companies.
  3. Promotion is applicable with sign up (including port-in) or recontract to $55/$80/$110/$243 2-year plans for 24 months via the StarHub Shop or Online Store only. Not valid for change of plan via My StarHub App or My Account.
  4. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  5. Should the unlimited talktime be removed by choice within the initial 6 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  6. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE Unlimited Local Talktime Promotion

  1. Promotion is valid till 10 April 2020 and applicable to all CIS customers.
  2. Promotion is applicable with sign up (including port-in) or recontract to $25/$50/$80 CIS SIM Only 1-year plan for 12 months via the StarHub Shop only. Not valid for change of plan via My StarHub App or My Account.
  3. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  4. Should the unlimited talktime be removed by choice within 12 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  5. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in  starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 6 Months SmartSupport Promotion

  1. Promotion is valid till 10 April 2020. 
  2. Only valid for sign-up or recontract with Samsung Galaxy S20+ and Samsung Galaxy S20 Ultra 5G to $55/$80/$110/$243 2-year plan via the StarHub Shop or Online Store.
  3. Not valid for change of plan via My StarHub App or My Account.
  4. FREE 6 months SmartSupport is free-of-charge for 6 consecutive months, thereafter, $12/month is chargeable unless otherwise terminated.
  5. Notification will be sent within 7 days once the subscription is processed successfully.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 3 Months Amazon Prime Membership Promotion

  1. Promotion is valid till 24 April 2020.
  2. Only valid for sign up or recontract to $55/$80/$110/$243 2-year plan via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to #hellochange mobile plan.
  4.  Promotion will be require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Monthly Equipment Instalment Plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected mobile device (”Purchase Price”) over a period of 12 or 24 months on any $55/$80/$110/$243 2-year mobile plan.
  3. This payment option is not applicable to SIM Only plans, Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.


Authentication and Validity Period

  1. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via Online Store, customers will need to be authenticated via a valid corporate email address or corporate/membership access code.
  2. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via StarHub Shops or Roadshows, customers will need to present the following items at point of sign up, an original (1) Staff Pass, (2) Pay Slip, or (3) appropriate HR-endorsed employment document issued no earlier than 3 months before date of new sign-up/recontract.
  3. For customers without the above documents, customers can present their membership documents - (1) Membership physical card/e-card, (2) Membership pass (3) Name tags, name badge with photo ID or Employee profile page.
  4. The validity of CIS monthly mobile plan subscription discounts will be 24 months from new sign-up/recontract. 
  5. Upon expiry of the validity period, prevailing monthly charges will apply. 
     

StarHub Mobile Terms and Conditions 

All StarHub Services are subject to StarHub’s prevailing Consumer General Terms & Conditions and applicable Service Specific Terms & Conditions. All StarHub’s Mobile Terms & Conditions apply. For details, please visit starhub.com/mobiletnc or such other link as may be provided by StarHub from time to time. StarHub’s prevailing business general and applicable service specific terms and conditions, and any other terms and conditions that the customer and StarHub may have agreed to from time to time apply. StarHub’s terms and conditions are available at http://www.starhub.com. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or in part, this Promotion and/or any of these terms and conditions, charges, mobile plans and/or value-added services at any time without notice and at StarHub’s absolute discretion. Participation in this Promotion shall constitute acceptance of all these terms and conditions and any amendments thereof. These Promotion Terms and Conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.