Terms & Conditions - CIS Promotions

Device Discount Promotion

  1. Promotion is valid till 22 January 2021.
  2. Re-contract or sign up to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan to enjoy discount on selected devices. to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Mobile General Terms and Conditions apply.
     

Additional savings of up to $300 OFF Device Promotion 

  1. Promotion is valid till 22 January 2021.
  2. Additional $200 off is valid for new sign-up/port-in with Mobile+ $65 2-year plan.
  3. Additional $300 off is valid for new sign-up/port-in with Mobile+ $95/$155 2-year plan.
  4. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  5. General Mobile Terms and Conditions apply.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply. StarHub reserves the right to amend Terms and Conditions without prior notice.

FREE 300 Minutes Local Talktime Promotion

  1. Promotion is valid till 22 January 2021 and applicable to all CIS customers.
  2. Promotion is applicable with sign up (including port-in) or recontract to Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan for 24 months via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  4. Free 300 minutes local talktime is valid for the initial 24 months, thereafter, prevailing rate of $6/month apply.
  5. Should the 300 mins be removed by choice within 24 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  6. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 1-month Antstream subscription promotion

  1. Promotion is valid till 31 January 2021 and applicable to all CIS customers.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary Antstream subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on Antstream webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $8.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Antstream subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE 12-month StarHub TV+ promotion

  1. Promotion is valid till 22 January 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan.
  3. The complimentary StarHub TV+ promotion provides 12 months of access to Starter for the latest TVB dramas, shows from China, Korea, US, UK and more. Valid from date of sign-up or renewal.
  4. Promotion is valid for the initial 12 months, thereafter, prevailing rate of $9.90/month apply.
  5. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  6. For full terms and conditions on StarHub TV+ subscription, please find more information here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


FREE Caller Number Display Promotion 

  1. Promotion is valid till 22 January 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online. Not valid for change of plan via My StarHub App or My Account.
  3. Free caller number display every month is applicable for 24 consecutive months with sign-ups to 4G $55 2-year plan 2-year plan and 12 consecutive months for CIS 4G SIM Only 1-year plan.
  4. Free caller number display for 4G $55 2-year plan 2-year plan is valid for the initial 24 months, thereafter, prevailing rate of $5/month apply.
  5. Free caller number display for CIS 4G SIM Only 1-year plan is valid for the initial 12 months, thereafter, prevailing rate of $5/month apply.
  6. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.


Bill rebate promotion on CIS 4G SIM Only 1-year plans

  1. Promotion is valid till 22 January 2021.
  2. Only valid for sign up or recontract via the StarHub Shop or Online. Not valid for change of plan via My StarHub App or My Account.
  3. $15 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $50 CIS SIM Only 1-year plan. Thereafter the plan will revert to $50 every month.
  4. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

FREE Unlimited Local Talktime Promotion

  1. Promotion is valid till 22 January 2021 and applicable to all CIS customers.
  2. Promotion is applicable with sign up (including port-in) or recontract to $25/$50 CIS 4G SIM Only 1-year plan for 12 months via the StarHub Shop or Online. Not valid for change of plan via My StarHub App or My Account.
  3. Excess local talktime charges are applicable upon utilization of both plan bundled talktime and free talktime.
  4. Free Unlimited Talktime is valid for the initial 12 months, thereafter, the talktime will revert to the plan original local bundled talktime.
  5. Should the unlimited talktime be removed by choice within 12 months, the talktime will revert to the plan original local bundled talktime. Not valid for change of mind.
  6. Promotion is mutually exclusive and is not applicable with other discounts, promotions, special packages or offers, unless otherwise stated.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

Exclusive Civil Service Club $60 OFF CIS SIM Only 1-year plan Promotion

  1. Promotion is valid till 22 January 2021.
  2. Promotion is applicable with sign up (including port-in) or recontract to $25/$50 CIS 4G SIM Only 1-year plan for 12 months via the StarHub Shop or Online
  3. Sign-ups via Online will require to enter promo code CSC60 to enjoy $5 monthly rebate.
  4. $5 monthly rebate is valid for 12 consecutive months, thereafter, the prevailing monthly subscription will apply. 
  5. The 20% discount off monthly subscription is not applicable for CIS 4G SIM only 1-year plans.

 

FREE 3 Months Amazon Prime Membership Promotion

  1. Promotion is valid till 31 January 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $65/$95/$155 2-year plans, 4G $55 2-year plans and 4G $25/$50 SIM Only plans.
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Promotion will be require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms.
  8. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-month KKBOX HD Audio plan promotion

  1. Promotion is valid till 31 January 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan only.
  3. The complimentary KKBOX HD Audio subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on KKBOX’s webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $11.90 / month (U.P. $15.90) for KKBOX HD Audio will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on KKBOX HD Audio including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
     

FREE 2-month iQIYI Standard and iQIYI Premium VIP subscription promotion

  1. Promotion is valid till 31 January 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan and 4G $25/$50 SIM Only 1-year plan.
  3. The complimentary iQIYI Standard VIP and iQIYI Premium VIP subscription (2 months) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on iQIYI’s webpage via My StarHub App.
  5. Promotion is valid for the initial 2 months, thereafter, prevailing rate of $8.98/month and $12.98/month for iQIYI Standard VIP and iQIYI Premium VIP respectively will apply.
  6. Only valid for sign up or recontract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. You can find the full terms and conditions on iQIYI Standard VIP and iQIYI Premium VIP subscription including Mobile Terms and Conditions with fair usage policies at www.starhub.com/mobiletnc.  StarHub reserves the right to amend Terms and Conditions without prior notice.

 

12 months of Hotstar access promotion

  1. From 12 November 2020 to 31 March 2021 only, the following new and re-contracting Mobile are eligible to access Hotstar for a 12-month duration, while stocks last.
  2. New and re-contracting customers who sign up for any Mobile+ $65/$95/$155 2-year plan or 4G $25/$50 SIM Only 1-year plan only. Only valid for sign up or re-contract via StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. New and re-contracting customers will receive a unique Hotstar voucher code sent to the new StarHub mobile number or mobile number that you recontracted within 24 hours from the time your mobile service order is completed.
  4. If you have ported in your mobile number to StarHub, SMS with unique Hotstar voucher code will be sent to the ported in mobile number after the port in order has been completed.
  5. Your Hotstar Access Period will commence upon successful activation of Hotstar which must be completed by you in accordance with the activation process for the Hotstar service.
  6.  In order to access Hotstar as part of the Promotion, all customers who receive their Hotstar voucher code from 12 November 2020 to 15 December 2020 must redeem the Hotstar voucher code by 31 December 2020 (or such other dates as may be notified by us) in accordance with the Hotstar Terms and Conditions.
  7. All customers who receive their voucher code from 23 December 2020 to 31 March 2021 must redeem the Hotstar voucher code by 30 April 2021 (or such other dates as may be notified by us) in accordance with the Hotstar Terms and Conditions.
  8. Your Hotstar Access Period starts from the day you successfully redeemed your Hotstar voucher code on Hotstar which shall be no later than 31 December 2020 or 31 March 2021. After redeeming your Hotstar voucher code, you are required to download the Hotstar application from the respective stores on supported platforms to sign into Hotstar. 
  9. Your Hotstar entitlement in one Mobile subscription is a maximum of one Hotstar subscription.
  10. If you are eligible for multiple unique Hotstar voucher codes, you may redeem Hotstar access by nominating different mobile numbers.
  11. You cannot transfer the unique Hotstar voucher code availed under this Promotion. Each unique Hotstar voucher is made out to you specifically as StarHub customer and is not transferable to anyone else.
  12. Lost or expired unique Hotstar voucher codes will not be refunded, replaced or extended. No correspondence, communication or claim will be entertained.
  13. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.
  14. For full Hotstar Terms & Conditions, visit https://www.starhub.com/personal/promotions/hotstar/terms-and-conditions.html

 

Monthly Equipment Instalment Plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected mobile device (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan or 4G $25/$50 SIM Only 1-year plan.
  3. This payment option is not applicable to Bill Rebates and Business customers.
  4. Offer is mutually exclusive and is not applicable with any other recontract vouchers, device vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  5. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  6. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  7. Full set of Mobile Promotions Terms and Conditions at www.starhub.com/mobiletnc.

 

2 years FREE mobile plan promotion

  1. Promotion is valid till 22 January 2021.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan, 4G $25/$50 SIM Only 1-year plan or 2-year Broadband,
  3. Entertainment or HomeHub Plus plan via StarHub Shop only.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

FREE 1-year Apple TV+ and FREE 3-month 50GB iCloud Storage Plan promotion

  1. Promotion is valid till 22 January 2021.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. Free iCloud storage subscription is available to customers who have an Apple ID and are on the free 5GB iCloud storage plan or have not subscribed to an iCloud storage plan. 
  5. For more information on Free iCloud Storage Plan promotion, click here.
  6. For more information on Free 1 year Apple TV+ promotion, click here.
  7. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Extra $100 OFF Galaxy Note20 series/Galaxy Z Fold2 5G/Galaxy Z Flip 5G trade-in promotion

  1. Promotion is valid till 22 January 2021.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan.
  4. Eligible customers must trade-in an old device in working condition to enjoy $100 OFF the Galaxy Note20 5G/Galaxy Note20 Ultra 5G/Galaxy Z Fold2 5G/Galaxy Z Flip 5G, on top of the trade-in value of the old device.
  5. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Up to extra $100 OFF iPhone 12 Mini with purchase of Apple Watch or AirPods Pro

  1. Promotion is valid till 22 January 2021.
  2. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$155 2-year plan or 4G $55 2-year plan with purchase of an iPhone 12 Mini with any Apple Watch purchase (GPS/LTE) or Airpods Pro.
  3. Up to extra $100 OFF Discount will be reflected on the iPhone 12 Mini only on the 2 year-plan.
  4. Only valid for sign-up or recontract via selected StarHub Shops (Bugis Junction, Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate).
  5. Not valid for sign-up via StarHub Exclusive Partners or our Online Store and change of plan via My StarHub App or My Account.All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

iPhone PWP: Get an iPhone 12 mini at just $688 (U.P. $1,149)

  1. Promotion is valid till 22 January 2021.
  2. To enjoy this offer, customers must sign up or re-contract to a Mobile+ 95/$155 2-year with either an iPhone 12 / iPhone 12 Pro / iPhone 12 Pro Max/ iPhone 12 Mini.
  3. The option of second iPhone 12 mini 64GB @ $688 is valid with any sign up or recontract of our $25/$50 SIM only 1 year plan and at point of sign up with the first iPhone 12 model.
  4. Promotion is stackable to “Up to $100 OFF iPhone 12 Mini with purchase of Apple Watch/ Airpods Pro”.
  5. Both devices must be signed under the same NRIC/FIN
  6. This offer is applicable to CIS customers. Offer is valid for sign up or recontract at StarHub Retail Stores only
  7. Not valid with other promotions.

 

$5 Bill rebate for 12 months

  1. Promotion is valid till from 9 Dec 2020 till 22 January 2021. Only valid for new sign-up or port-in via the StarHub Shop or Online Store.
  2. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans
  4. $5 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $25 SIM Only 1-year plan and $50 SIM Only 1-year plan. Thereafter the plan will revert to $25/$50 every month
  5. For sign-up via our Online Store, promo code <60OFF> must be used before check out. All StarHub’s Mobile Terms and Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms and Conditions without prior notice.

 

Authentication and Validity Period

  1. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via Online Store, customers will need to be authenticated via a valid corporate email address or corporate/membership access code.
  2. To enjoy CIS privileges (including monthly subscription discounts and free monthly talktime) via StarHub Shops or Roadshows, customers will need to present the following items at point of sign up, an original (1) Staff Pass, (2) Pay Slip, or (3) appropriate HR-endorsed employment document issued no earlier than 3 months before date of new sign-up/recontract.
  3. For customers without the above documents, customers can present their membership documents - (1) Membership physical card/e-card, (2) Membership pass (3) Name tags, name badge with photo ID or Employee profile page.
  4. The validity of CIS monthly mobile plan subscription discounts will be 36 months from new sign-up/recontract. 
  5. Upon expiry of the validity period, prevailing monthly charges will apply. 

 

StarHub Mobile Terms and Conditions 

All StarHub Services are subject to StarHub’s prevailing Consumer General Terms & Conditions and applicable Service Specific Terms & Conditions. All StarHub’s Mobile Terms & Conditions apply. For details, please visit starhub.com/mobiletnc or such other link as may be provided by StarHub from time to time. StarHub’s prevailing business general and applicable service specific terms and conditions, and any other terms and conditions that the customer and StarHub may have agreed to from time to time apply. StarHub’s terms and conditions are available at https://www.starhub.com. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or in part, this Promotion and/or any of these terms and conditions, charges, mobile plans and/or value-added services at any time without notice and at StarHub’s absolute discretion. Participation in this Promotion shall constitute acceptance of all these terms and conditions and any amendments thereof. These Promotion Terms and Conditions shall be governed by the laws of Singapore and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.

 

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