Terms & Conditions - Mobile Re-contract

 

  1. Applicants must be a company, business or partnership registered with the Accounting and Corporate Regulatory Authority of Singapore (ACRA) to be eligible for these offers.
  2. Applications are subject to StarHub’s approval and credit checks. StarHub reserves the right to decline any application. Customer eligibility for promotions shall be determined by StarHub in its sole discretion.
  3. Customers on legacy plans or 4G plans that are no longer offered, renewal to new plans will be required. Applicants are required to present their latest business profile and other relevant documents as may be required by StarHub.
  4. Effective 1 Feb 2019, an administrative fee of $10.70 per re-contracting mobile line shall no longer apply.
  5. The service contract commitment is 24 months (unless otherwise notified by StarHub), and early termination and downgrade charges apply.
  6. Unlimited weekend data starts on Saturday 00:00 hrs to Sunday 23:59 hrs. Fair usage policies apply for Unlimited SMS/MMS, Unlimited talktime and Unlimited weekend data. Excess local data charges apply at $10.70 per 1GB, capped at $238 per month. Free SMS, Caller Number Display and International Roaming service subscription is valid for the 24 months and only on XS plan onwards, prevailing rates apply after the free months. Only for eligible customers as determined by StarHub.
  7. Recontract vouchers: Unutilized amount will be forfeited. The use of vouchers cannot be stacked with other promotions or discounts unless otherwise stated. Vouchers are not transferable or exchangeable for cash.
  8. In addition to these terms and conditions, StarHub’s prevailing business general and applicable service specific terms and conditions apply. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these terms and conditions without prior notice and at StarHub’s absolute discretion.
  9. Participation in this promotion shall constitute acceptance of all these terms and conditions and any amendments thereof. For detailed promotion Terms and Conditions, please refer to www.starhub.com/business/promotnc. StarHub reserves the right to amend, suspend, withdraw or terminate, whether in whole or part, this promotion and/or any of these Terms and Conditions without prior notice at StarHub's absolute discretion. Participation in this Promotion shall constitute acceptance of all these Terms and Conditions and any amendments thereof. In addition to these Terms and Conditions, StarHub's prevailing Business General Terms and Conditions and applicable Service Specific Terms and Conditions available at www.starhub.com (incorporated by reference) apply. All premiums are on a while stocks last basis.
  10. For XL mobile plan contract with contract start date after 31 August 2017, an early re-contract fee (ERF) of $300 is applicable with the $500 handset voucher usage if you do an early recontract.
  11. Takashimaya gift voucher promotion: Promotion is valid from 1 December 2019 to 31 December 2019 unless otherwise notified by StarHub. For recontract purchases via account manager or calling the StarHub hotline, Customer will be eligible for one (1) $50 Takashimaya gift voucher with every recontract on any Business Mobile S/M/L/XL plan. The Takashimaya gift vouchers will be delivered via registered mail within 30 days. In the event of failed delivery, vouchers will be re-sent via normal postage and StarHub will not be liable for lost mails for such instances. For recontract purchases via StarHub SMB online store, customer will be eligible for three (3) $50 Takashimaya gift vouchers with every recontract on any Business Mobile S/M/L/XL plan. The Takashimaya gift vouchers will be delivered via registered mail within 30 days. In the event of failed delivery, vouchers will be re-sent via normal postage and StarHub will not be liable for lost mails for such instances. The Takashimaya gift vouchers are non-transferrable, not exchangeable for cash and subjected to the terms and conditions accompanying them. StarHub shall not be responsible in any way whatsoever for the validity, utility, suitability or fitness for purpose of the shopping vouchers. StarHub makes no representations or warranties whatsoever with respect to the shopping vouchers. These above promotions are not applicable for those who recontract their mobile lines via any StarHub Shops. 
  12. SMB Online Store Exclusive: Promotion is valid until 31 December 2019 unless otherwise notified by StarHub. Waiver of one-time charges only applies for SIM card activation fee ($37.45), voice plan service charge ($10.70) and recontract administrative fee ($10.70).
  13. SIM-Only 12-months promotion: Promotion is valid until 31 December 2019 unless otherwise notified by StarHub. This promotion is valid for customers who sign up a new or recontract to Lite and XS/S/M/L/XL Business Mobile Plan. Customers will enjoy a credit rebate value worth 50% of the prevailing monthly subscription for Lite and S/M/L/XL plan and 56.5% of the prevailing monthly subscription for XS plan. Customers who sign up on Business Mobile XS and above plans will enjoy free Caller Number Display and free International Roaming subscription. Customers who sign up on Business Mobile for Lite and S/M/L/XL plans will enjoy free Data Add-on VASes. The Data Add-on VASes of 3GB, 18GB, 20GB, 30GB, 40GB and 50GB shall apply to the Business Mobile Lite, XS, S, M, L and XL plans respectively and are valid for 12 months consecutively, and will automatically discontinue from the 13th month onwards. 
  14. Promotion is valid until 31 December 2019 unless otherwise notified by StarHub. Customers who sign up for the Business Mobile line on XS and above plans will get to enjoy Free Additional Data which consist of 1) Free Data Add-On VAS of 7GB/20GB/25GB/40GB/50GB and 2) Free DataJump VAS of 10GB/15GB/20GB for the first 24 continuous months (and prevailing rates apply thereafter). The Add-On VAS of 7GB, 20GB, 25GB, 40GB and 50GB shall apply to the Business Mobile XS, S, M, L and XL plans respectively. The Free DataJump VAS of 10GB shall apply to Mobile M plan, 15GB shall apply to Mobile L plan and 20GB shall apply to Mobile XL plan.