- What is IDD 018?
IDD 018 is one of StarHub's International Direct Dial access codes that enables you to make economical outgoing voice calls to overseas destinations.
- What are some of the benefits of IDD 018?
With IDD 018's Per Second Billing, you'll get to enjoy significant savings by paying only for the charges incurred based on the time you spend on each call and not a second more. In addition, you can be assured of no hidden costs with our All-Day Flat Rates.
With IDD 018, you'll also enjoy Global Coverage for you to call anywhere from SIngapore at consistently reliable call quality.
- How can I access IDD 018?
You can access IDD 018 service via StarHub Mobile (Postpaid), GREEN Prepaid and Digital Voice service.
If you are currently using SingTel residential line or SingTel/M1 mobile service, you can also enjoy the benefits of StarHub's IDD 018 by registering your existing telephone numbers for StarHub International Telephone Services.
Kindly note that the service is not available on any of SingTel and M1 prepaid mobile services.
- How do I register for IDD 018?
Just registere your SingTel residential phone number of SingTel/M1 mobile telephone number for StarHub International Telephone Services and you will automatically have access to both IDD 008 and IDD 018.
You can download an application form here. Alternatively, you can pick up an application form from any StarHub Shop or call 1800-CALL IDD (1800-2255 433) to register your existing telephone numbers.
- I am a SingTel fixed line user but I have already registered with StarHub for access to IDD 008. Do I need to apply again for IDD 018?
No. You can make overseas calls using IDD 008/018 as long as you have registered your existing telephone numbers.
- I am a SingTel/M1 Mobile Postpaid user. How will I be billed for my IDD 018 calls on my mobile phone?
You will receive your bills directly from StarHub. (Note that you will have to pre-register your SingTek/M1 telephone numbers with StarHub for the use of StarHub IDD services on these lines.)
- I am a StarHub Mobile (Postpaid)/Digital Voice customer. How will I be billed for my IDD 018 calls?
Your IDD 018 calls charges will be reflected in your monthly StarHub bill for StarHub Mobile/Digital Voice service.
- Will my StarHub bill reflect separately the calls made via IDD 008 and IDD 018?
Yes, there will be separate listings for IDD 008 and IDD 018 in the bill.
- How soon can I use IDD 018 once I have applied for the services?
After you have sent in your application form, you can start using IDD 018 within seven working days from the time we receive the duly completed form and necessary supporting documents from you.
- How do I make a call using IDD 018?
Please dial the access code 018 followed by the international telephone number as follows:
018 > Country Code > Area Code (if any) > Telephone Number
- Are there any service charges for IDD 018?
There is no registration or subscription charges. Calls are charged on a per-second basis; you only pay for what you use. Our single rate is application 24 hours a day, 7 days a week for each country.
- What destinations can I reach for IDD 018?
IDD 018 gives you global coverage. For more information about which destinations you can call to or assistance, please dial 1633.
- Whom can I speak to for more information on IDD 018?
You can contact our Customer Care Consultants at 1633 for more information pertaining to the service.
- What is the difference between IDD 018 and IDD 008?
IDD 008 is our premium voice service, which offers superb quality in the form of clarity and connection. It is based on highly reliable traditional circuit-switched networks.
IDD 018 is an economical way for you to dial overseas at consistently reliable call quality.
IDD 018
