StarHub TV Starter Pack Promotion

  1. Promotion is only applicable to NEW StarHub CableTV customers to homes with 2-way interactivity signal.
  2. Promotion is valid from 1 April 2011 till a date determined by StarHub.
  3. A minimum contractual period of 12 continuous months to StarHub CableTV’s subscription plan is required and a Promotion Early Termination Charge as follows will be imposed on customers who terminate their subscription within the 12-month contractual period. Any period of suspension will not be counted towards the minimum contractual period.
StarHub CableTV - $321 (12 months)
Months 1 2 3 4 5 6 7 8 9 10 11 12
Early Termination Charge ($)
321.00 294.25 267.50 240.75 214.00 187.25 160.50 133.75 107.00 80.25 53.50 26.75

All prices are inclusive of 7% GST.

  1. A minimum monthly subscription to 3 Basic Groups is required and this does not include subscription to Pay-Per-View, Telescope, main set-top box and additional set-top box(es).
  2. CableTV subscription discount is limited to $10.70 per month and will be credited to the customer’s account monthly for 24 continuous months. Thereafter, normal billing resumes. In the event should the service be suspended, the promotional discounts will not be given during the suspension period.
  3. Promotion is not applicable to customers who terminate their StarHub CableTV service under the same service address after 28 February 2011.
  4. Last day of installation is within 7 days from the date of sign-up.
  5. Installation charge of $32.10 applies for first set-top box and $16.05 for each subsequent set-top box installed on the same trip at the same service address.
  6. Delivery of set-top box(es) without installation is chargeable at $12.84 per trip at the same service address (not applicable to Box Swap/Remote Controls/Smart Cards/Accessories/Telescope/DTTV/StarHub CableTV prepaid services).
  7. StarHub CableTV service activation fee of $32.10 is waived.
  8. Digital Voice service activation fee of $42.80 applies for each Home Phone Line.
  9. The free Digital Voice service is valid till 31 December 2011 and is given to StarHub CableTV/MaxOnline customers on condition the service is maintained active during this period, free service will cease when the StarHub CableTV/MaxOnline service is terminated and customers will be billed accordingly.
  10. Customers are required to purchase their own Voice-enabled Cable Modem to enjoy the free Digital Voice service.
  11. Promotion cannot be used to offset existing subscription charges or outstanding balances due to StarHub.
  12. Promotion is non-exchangeable for cash or kind, is non-refundable and non transferable.
  13. Promotion is not applicable to other in-house promotions or discounts unless specified by StarHub. 1
  14. Promotion is not applicable to StarHub Digital Terrestrial TV, Commercial and Bulk Subscription customers, and StarHub employees on StarHub Employee Plan.
  15. An equipment deposit of $250 is chargeable if the customer is not a Singapore Citizen or Permanent Resident.
  16. All prices quoted are inclusive of 7% GST. If the GST rate is revised, the prices will be revised accordingly.
  17. In the event of a dispute, a customer’s entitlement or rights (if any) under Promotion is subject to the sole discretion and final determination of StarHub. StarHub TV is part of StarHub CableTV services. The use of such services is also subject to StarHub’s General Terms & Conditions for Info-communications Services and Service Specific Terms & Conditions for StarHub CableTV, which can be viewed at StarHub’s website www.starhub.com.
  18. StarHub reserves the right to revise these terms & conditions herein (including prices) at its discretion without prior notice. Participation in Promotion or use of StarHub CableTV will constitute acceptance of these terms & conditions and the amendments thereof.

FREE 6 Months Basic Upsize Group and FREE 3 Months Basic HD Upsize

  1. Applicable for new StarHub Cable TV customers who are not subscribed to Basic Upsize and Basic HD Upsize Groups.
  2. Promotion is valid from 1 March 2011 till 31 August 2011.
  3. The Basic Upsize Groups will have to correspond with the Basic Groups selected in a customer's subscription package.
  4. Free subscription to Basic Upsize Group is limited to $5.35 per month on 3 Basic Upsize Groups for 6 continuous months and will be credited to customer's account monthly for 6 continuous months. Thereafter, normal billing resumes.
  5. Free subscription to Basic HD Upsize is limited to $8.56 per month and will be credited to customer's account monthly for 6 continuous months. Thereafter, normal billing resumes.
  6. HD channels available as part of Basic HD Upsize, are dependent on the corresponding channels in Standard Definition in your Basic/Basic Upsize Group subscription.