How to top-up your GREEN Prepaid

Top-up your GREEN Prepaid card with your Credit Card now & enjoy free bundle credits & SMSes
(Applicable for all electronic top-ups)!

Happy$128 now made available for Internet Top-up with credit cards!

Instructions for Top-up Cards

  • Ensure that your mobile phone is inserted with your GREEN Prepaid SIM card.
  • Scratch off the foil on the reverse side of your GREEN Prepaid Top-up Card to reveal your Top-up Card number and PIN.
  • Dial the StarHub Prepaid Hotline at 9850 0000.
  • After the welcome message, press "2" to top up.
  • Enter the 10-digit Top-up Card number found on your Top-up Card, followed by your 6-digit PIN.
  • Upon successful top up, you will receive a SMS notification on your new card balance and expiry date.

Instructions for Top-up Cards via USSD

  • Ensure that your mobile phone is inserted with your GREEN Prepaid SIM card.
  • Scratch off the foil on the reverse side of your GREEN Prepaid Top-up Card to reveal your Top-up Card number and PIN.
  • Follow the steps below:
    Key *112*<10-digit Top-up Card number>*<6-digit PIN number># and SEND
  • Upon successful top up, you will receive a SMS notification on your new card balance and expiry date.

Instructions for Top-up via DBS/POSB ATMs

  • Locate the nearest DBS/POSB ATM
  • Insert your ATM card
  • Select language and enter your PIN
  • Select CASHCARD & MORE SERVICES > LOAN APPLN & MORE SERVICES > PURCHASE/TOP-UP CARD > STARHUB > TOP-UP GREEN Prepaid card
  • Select account to debit top-up amount.
  • Enter your GREEN Prepaid mobile number and press ENTER
  • Verify that the screen display details are accurate and confirm the transaction
  • Remove ATM card and transaction receipt

Instructions for Top-up via OCBC ATMs

  • Locate the nearest OCBC ATM
  • Insert your ATM card -Select your language and enter your PIN
  • Select MORE SERVICES > SingTel/StarHub Services > StarHub services > Top-up StarHub Prepaid Card
  • Enter the correct Prepaid Mobile number and press ‘YES’
  •  Select account to debit top-up amount
  • Ensure that the Prepaid mobile number and top-up amount is correct and confirm the transaction
  • Remove ATM card and transaction receipt

Instructions for Top-up via SingPost SAMs

  • Locate the nearest SAM
  • Select TELECOMMUNICATION SVCS from MAIN MENU
  • Select TOP-UP your GREEN Prepaid card option
  • Enter your GREEN Prepaid mobile number and touch 
    OK to continue
/content/support/mobile/userguide/howtotopupyourgreenprepaid/jcr:content/par/image/file
  • Select top-up value and touch OK to continue
/content/support/mobile/userguide/howtotopupyourgreenprepaid/jcr:content/par/image_0/file
  • Verify that the screen display details are accurate and touch OK to complete transaction
/content/support/mobile/userguide/howtotopupyourgreenprepaid/jcr:content/par/image_1/file

Instructions for Top-up via AXS Stations

  • Select Services > GREEN Prepaid Top-up
  • Select your payment mode of NETS or Cashcard
  • Follow touch-screen instructions to complete top-up transaction

Instructions for Top-up via Internet

  • Click here to top up via Internet (eNets VCard / Debit cards / Credit cards)
    (Note: You need to have an Internet banking account with DBS/POSB, UOB or Citibank. Otherwise, please contact your bank to sign up.
  • Select your payment mode of eNets VCard / debit card or credit cards.
  • Fill up the necessary information on screen and follow the instructions to complete top-up transaction.

GREEN Hubber top-up

Exclusively for StarHub Mobile postpaid, TV or Broadband customers!

Simply nominate a GREEN prepaid mobile number and the monthly $10 top-up will be charged to your bill. Only StarHub’s GREEN Hubber Top-up plan rewards each $10 top-up with 100 FREE SMS.